Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

定价
$29/月起。 提供免费试用。
亮点
深受美国商家喜爱
适用于最新模板
评分
4.4 (255)
开发人员
Reamaze

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. 更多
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged

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亮点
深受美国商家喜爱
适用于最新模板

实时消息传送

代理分析, AI 聊天机器人, 客户洞察, 通过电子邮件发送聊天内容, 加密, 文件上传, 在线聊天, 多语言, 推送通知, 短信, 社交媒体, 视频通话, 语音支持

自动回复

交叉销售, 常见问题解答, 问候, 订单更新, 产品推荐, 快速回复, 发送文字记录, 问卷调查, 增销

自定义

代理头像, 营业时间, 聊天分配, 聊天按钮, 聊天流程, 聊天窗口, 颜色和字体, 表情符号和贴纸, 标记, 欢迎消息

推出日期

2014年4月1日 · 更改日志

语言

英语

这款应用未翻译成简体中文

适配以下产品:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

定价

Re:amaze Basic

$29 /月

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14 天免费试用

Re:amaze Pro

$49 /月

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14 天免费试用

Re:amaze Plus

$69 /月

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14 天免费试用

Enterprise Custom

$899 /月

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14 天免费试用

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (255)

整体评分
4.4
每个评分等级的数量
  • 91% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2024年5月16日

A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.

True Leaf Market
美国
4年多 人在使用应用
2024年5月21日

Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!

Wad-Free® by Brayniacs LLC
美国
13天 人在使用应用
2024年6月24日

We've been onboarding for a week and so far the transition from Gorgias has been fairly seamless. Many thanks to Dakota Tompkins for the assistance & education!

SwiftPaws
美国
7天 人在使用应用
2024年1月22日

We've been using Re:Amaze for over 2 years now and our experience with them have been a blast! Their support is top-notched. They fix every bug we submit within minutes. Very easy to use and the best feature is it lets us manage all 7 pages through 1 single platform.

Puppy Mothers
英国
大约2年 人在使用应用
2023年12月28日

We were previous clients of Gorgias (terrible service, would not recommend) and made the swap to Reamaze about two years ago.

In that time, Reamaze has delivered on every promise they've made to us. Their support is also responsive and unlike Gorgias (constant crashing, no way to let our customers know that Gorgias was down, customer support that set up calls only to not show up for the calls multiple times), we have never experienced Downtime with Reamaze. We're an e-commerce business with high ticket items so being able to have reliable, consistent communication with our customers is extremely important and Reamaze has yet to disappoint.

If you're familiar with any of the larger platforms, setting up the backend is fairly simple. If you're not, it may require some assistance in getting set up.

Happy to give Reamaze a recommendation!

Headphones.com
美国
2年多 人在使用应用

支持

Reamaze 可以回答您关于 Reamaze Live Chat Helpdesk CRM 的任何问题。

开发人员

Reamaze

2155 East Warner Road, Tempe, AZ, 85284, US

资源

此开发者不提供直接的简体中文支持。

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