配图图库
通过内置于支持帮助台的 AI 代理、聊天机器人和实时聊天功能，提供更智能的支持。
Re:amaze 是一款由 AI 驱动的帮助台，旨在为您的客户提供支持并助力您的业务增长。在单个收件箱中即可轻松管理电子邮件、实时聊天、社交媒体、短信和电话。 使用以知识为导向的 Re:amaze AI 代理准确、即时地回复消息，从而节省时间。 使用 AI 编写回复、建议响应并自动执行任务，让您的团队能够更快速地采取行动并保持一致。跟踪对话以及订单、收入和评论，以便保持井然有序，吸引客户不断回购。
- 在单个收件箱中统一所有商店的电子邮件、社交媒体、短信和语音对话
- 直接在客户支持和聊天中管理、修改和创建 Shopify 订单
- 使用 AI 编写回复、构建聊天机器人、进行总结以及创建 FAQ 文章
- 使用数据和规则自动执行常见任务和模式，从而节省时间
- 利用满意度调查、状态页面和推送通知来保持客户的参与度
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- 结账
- +20 Integrations
- Klaviyo
- Loop Returns
- RingCentral
- Shipstation
- Yotpo
类别
定价
选择最适合您业务的套餐。
Re:amaze Basic
$29 /月
或 $313.20/年（可节省 10%）
每增加一名员工用户需支付 29 美元。提供基于工单量且用户数量不限的选项，以及包年套餐。
特色功能
- 无限数量的电子邮件收件箱
- 社交媒体集成
- 实时聊天和聊天机器人（无限次）
- 每位用户每月 5 次 AI 代理解决次数
- 可训练的 AI 意图
- 工作流和宏
- 常见问题解答（FAQ）
- 1,000 条免费推送通知
14 天免费试用
Re:amaze Pro
$49 /月
或 $529.20/年（可节省 10%）
每增加一名员工用户需支付 49 美元。提供基于工单量且用户数量不限的选项，以及包年套餐。
特色功能
- Basic 功能 +
- 多商店
- 短信和 VOIP 集成
- 实时视图
- 高级报告
- 自定义域名
- 状态页面
- 每位用户每月 10 次 AI 代理解决次数
14 天免费试用
Re:amaze Starter
$59 /月
包含 500 次已回复的对话。可额外购买对话次数，每 100 次为 15 美元。
14 天免费试用
Re:amaze Plus
$69 /月
或 $745.20/年（可节省 10%）
每增加一名员工用户需支付 69 美元。提供基于工单量且用户数量不限的选项，以及包年套餐。
特色功能
- Basic + Pro +
- 员工报告、角色、排班、休息日
- 部门
- 满意度调查
- FAQ 历史记录
- 同屏浏览
- 2,000 条免费推送通知
- 每位用户每月 20 次 AI 代理解决次数
14 天免费试用
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
评论 (177)
Re:Amaze is great, until its not. We have used Re:Amaze for about 6 years and about few months ago it stopped letting you reply to FaceBook direct messages. It just gives a error every time you do. It forces you to have to go directly to facebook to reply which is 100% the entire purpose of the app.
I have submitted ticket after ticket on this to their support. First it was facebook does not allow it now and I was like it worked up until a few months ago. Their reply face book changed something. So I installed another app to test and the other app Gorgias worked as expected allowing for us to reply.
Sent them that, then it was well you have to reply within 24 hours or the chat closes. Sent screen shots of us trying to reply after hours of getting the notification thru Re:Amaze and still would not work.
Then it was back to its not our app, it's facebook. Like a big ole circle of canned responses and zero solution. We have invested heavy in Re:Amaze over the years using their built in FAQ etc and if all this was not done and so hard to move to somewhere else we would have already left and just went to Gorgias.
So before you invest tons of time and effort in the Re:Amaze software understand that one day it may stop working and no real solution will be offered to correct it. Good times.
We have been using Re:amaze for over a year now and it has been a great tool for helping us help our customers efficiently. The program can be customized to provide the level of service your business requires and options for AI help are there when you are ready to pull the trigger. Dakota has been a valuable resource and so helpful when we have needed more information. A great platform! Thank you!
AI functionality demo with Dakota T was very insightful. He explained everything with great clarity and patience. We will be expanding our usage/plan because of this.
支持
应用支持由 Reamaze 提供。
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