亮点
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位于美国
通过AI驱动的客户支持、实时聊天和CRM，增长您的业务并保留更满意的客户
增长您的业务始于更好的客户参与。Re:amaze通过优化销售的AI聊天机器人和AI驱动的实时聊天，帮助您将购物者转化为快乐的重复购买者。我们统一的帮助台收件箱和CRM还通过将所有来源（电子邮件、社交、短信、电话）的对话映射到订单、收入、退货甚至评论的单一视图，帮助您维护关系。使用AI创建自动化和生成内容，使团队工作更智能，回复更快。
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统一所有商店的电子邮件、社交、短信、语音对话在一个收件箱中
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直接在客户支持和聊天中管理、修改和创建Shopify订单
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使用AI创建回复、编写常见问题解答文章、构建聊天机器人，甚至进行总结
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使用数据和规则自动化常见任务和模式，节省时间
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满意度调查、状态页面、推送通知，保持客户参与
包含自动翻译的文本
定价
14 天免费试用Re:amaze Basic
$29/月
每增加一名员工用户收费$29。提供基于票据量的选项，无限用户和年度计划可用。
- 无限电子邮件收件箱
- 社交集成
- 实时聊天和聊天机器人
- 可训练的AI意图
- 工作流和宏
- 常见问题解答
- 1K免费推送通知
Re:amaze Pro
$49/月
每增加一名员工用户收费$49。提供基于票据量的选项，无限用户和年度计划可用。
- 基础功能+
- 多店铺
- 短信和VOIP集成
- 实时查看
- 高级报告
- 自定义域名
- 状态页面
- 1K免费推送通知
Re:amaze Plus
$69/月
每增加一名员工用户收费$69。提供基于票据量的选项，无限用户和年度计划可用。
- 基础+专业+
- 员工报告、角色、轮班、休假
- 部门
- 满意度调查
- 常见问题解答历史
- 共享浏览
- SSO
- 2K免费推送通知
Enterprise Custom
$899/月
联系我们获取更多企业定价和功能选项
- 可定制功能
- 基于票据量或年度定价
- 亲手服务和培训
- 专用优先支持
Re:amaze Basic
$29/月
每增加一名员工用户收费$29。提供基于票据量的选项，无限用户和年度计划可用。
- 无限电子邮件收件箱
- 社交集成
- 实时聊天和聊天机器人
- 可训练的AI意图
- 工作流和宏
- 常见问题解答
- 1K免费推送通知
Re:amaze Pro
$49/月
每增加一名员工用户收费$49。提供基于票据量的选项，无限用户和年度计划可用。
- 基础功能+
- 多店铺
- 短信和VOIP集成
- 实时查看
- 高级报告
- 自定义域名
- 状态页面
- 1K免费推送通知
Re:amaze Plus
$69/月
每增加一名员工用户收费$69。提供基于票据量的选项，无限用户和年度计划可用。
- 基础+专业+
- 员工报告、角色、轮班、休假
- 部门
- 满意度调查
- 常见问题解答历史
- 共享浏览
- SSO
- 2K免费推送通知
Enterprise Custom
$899/月
联系我们获取更多企业定价和功能选项
- 可定制功能
- 基于票据量或年度定价
- 亲手服务和培训
- 专用优先支持
241 条评论
This app has been an excellent tool for our small business to keep the constantly growing forms of communication organized, scheduled, and current! The ReAmaze support team is great to work with and easy to understand. Dakota had some great ideas of how we can best utilize what Reamaze has to offer and we could tell he understood our customer service goals. They are staying relevant with their AI tools to make our customers' experience smooth and frustration free. We've tried other CRM, but would recommend this App without doubt!
Really easy installation. Lots of helpful features available at a much better price than competitors.
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Above all, had super great help from their customer support. Specifically Dakota was super great to work with from start to finish taking the time to explain things and give visual walk throughs.
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Definitely recommend
I am puzzled by the good reviews here. While they are quick to reply to support queries there's now a major regression in that I cannot create new knowledge base articles with links or images without generating my own HTML. The wonderful support guy is telling me it's not recommended to use the WYWIWIG editor they provide after it was working for 4 years. It's 2023 guys and you have just added some AI to your chat bot functionality but I am not unable to expand my KB without coding. ridiculous. I regret ever choosing your product as I now have to migrate just so I can do basic things again.
This program is really easy to use and integrates well with Shopify. Re:Amaze is a favorite tool among several team members. I even contacted them to ask about the platform, and they were so kind as to arrange a call. Dakota went over a lot of the new features and products they have that can be beneficial for our business with me. I appreciate you being attentive a lot!
This CRM has helped us having a nice and close relationship with our customers. It has a lot of capabilities and the support team is super nice, they answer really fast and care about everything you need.
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