Reamaze Live Chat Helpdesk CRM
Customer service, chatbot, chat support, ticketing, CRM, FAQ
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Popular with businesses in the United States
Key values section
Centralized customer service
Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.
Boost sales and engagement
Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.
Automate teams & common tasks
Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros
Featured images gallery
App details
Reamaze Live Chat Helpdesk CRM
Launch date
Integrates with
- smile.io
- klaviyo
- shipstation
- octane ai
- and 20+ more
- smsbump
Reamaze Live Chat Helpdesk CRM
Launch date
Integrates with
- smile.io
- klaviyo
- shipstation
- octane ai
- and 20+ more
- smsbump
Pricing 14-day free trial
See all pricing optionsRe:amaze Basic
$29/month
$29 per additional staff user. Conversation (ticket) volume based options with unlimited users available.
Re:amaze Pro
$49/month
$49 per additional staff user. Conversation (ticket) volume based options with unlimited users available.
Re:amaze Plus
$69/month
$69 per additional staff user. Conversation (ticket) volume based options with unlimited users available.
Enterprise Custom
$899/month
Contact us for more enterprise pricing and feature options
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
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TheMillenniumBride
Location United StatesTime spent using app 4 daysThey will keep contacting via email well after you deleted their app. Their emails also don't have any unsubscribe links either. I emailed them to be unsubscribed, they said I was. Few days later I get an email again. Be warned.
Developer reply
August 3, 2022Hello! Thank you for the candid feedback. The emails we send during the trial period is designed to provide guidance on next steps. We will improve this process as soon as possible and offer a better experience for unsubscribing from these messages. We hope you will try Re:amaze again in the near future.
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Ling's Moment
Location Hong Kong SARTime spent using app Over 1 yearThis app is very helpful. We can manage messages from almost all channels (*Pinterest and Youtube are not supported yet) on 1 platform and see the data. And the support is great!
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The Artists Quarter
Location United KingdomTime spent using app 3 monthsReally enjoyed using the app - we searched lots of CRMs and this was the best. The chat feature was a bit too clunky and we didn't have many customers coming through so we reverted to our old chat feature. So, we only used the email function, which is excellent. The only problem for us with that was the price. For a small start up company, it's just too expensive for us, but I'm sure it's great for companies with higher turnovers.
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