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Keaton at Rebuy was a massive help with building out our Black Friday gift with purchase offer using Smart Cart. He truly went above and beyond to help us build the experience from the ground up - We had a relatively out of the box setup, but we were able to accomplish a super smooth user experience that our customers loved. Rebuy powered over 24,000 free gifts over our sale period with no hiccups at all!
Your excitement is contagious! 🎉 Huge kudos to Keaton – sounds like he crushed it in making your Black Friday gift with purchase offer a massive hit using Smart Cart. We're thrilled to hear your customers loved it, and the fact that it went hiccup-free over the sale period is music to our ears. Thanks a bunch for sharing your awesome experience! Here's to more success stories together! 🌟
Edited: The app was sold to us as a $99/mo solution. It turns out it is a sliding scale depending on how much business you do with them. The app sometimes takes "credit" for making sales that it didn't impact so that is really frustrating.
Dante at Rebuy is the best customer support person I have ever had the pleasure of working with in my 14 year career. The Rebuy Engine is powerful and he goes above and beyond every time to make it easy to use. We especially like the smart cart feature on Rebuy.
Thank you for your honest feedback and for highlighting Dante's exceptional support. We apologize for any confusion regarding the pricing structure and are happy to work with you on the topic. Your praise for the Rebuy Engine and Smart Cart feature is greatly appreciated, and we're committed to continuously improving to meet your expectations. 🌟💼🛠️
Adding ReBuy to our site is probably the best application we have every employed. We use MANY tools they have to offer and I still feel like there is so much more we have yet to use. Reza has been a massive help in guiding us to understand out analytics, leverage more tools on the site, and optimize the ones we currently use. Their support has also been top-notch when it has been needed. I highly recommend this application for your Shopify Store. Especially for Gift With Purchase solutions and Upsells.
Thrilled to hear ReBuy's a game-changer for your site! 🚀 Kudos to Reza for guiding you through analytics and optimizing tools. Thanks for the high recommendation – we're here to keep your Shopify Store thriving! 🌟🎉
Rebuy started out awesome, but it has gotten so buggy, laggy, unpredictable and unreliable. It seems like every week we are fixing something, troubleshooting something, or digging up more issues specifically with rebuy. Hopefully they can get it working better, but as of now I would avoid it.
Update - We have attempted to reach you multiple times to discuss without response. If you would like to touch base then please don't hesitate to reach out. Thank you!
Hello, and thanks so much for your candid feedback. It's disappointing to hear about the troubles you've been having with our app. We're on it, though! Your experience matters a lot to us, and we're eager to sort this out. We are gathering all the details related to your store and will be in touch to further discuss the matters at hand. Thanks so much for your patience and understanding.
We've been using Rebuy for a few years now and it's truly an awesome upsell app for our business - I don't write reviews often but I've seen consistent results for a long enough time (both in performance and in their support) that it's worth sharing my experience. The most obvious widgets where impact/results are most black & white is with the checkout upsells (if you're on Plus) and the post purchase offers. We use the other widgets too but it's hard to know what the customer would have bought without the upsells unless you can run a true a/b test. That said, we know with certainty that Rebuy is helping us improve AOV and generate extra profit over and above their cost - which is the whole point! Over the years, the team has always been very helpful (impressively so compared to many other apps on Shopify) and our Success Manager, Max, in particular has been very helpful and great to work with. Don't sleep on this app, especially if you have skus that pair well together.
Your review made our day! 🌟 We're thrilled to be your go-to upsell app, and your consistency over the years speaks volumes. It's fantastic to hear that both performance and support have been spot-on for you.
Checkout upsells and post-purchase offers are where the magic happens, right? 🚀 We totally get the importance of A/B testing, but knowing for sure that Rebuy is boosting your AOV and adding extra profit is music to our ears!
Major props for shouting out Max and our team – we're all about making your experience top-notch. Thanks a million for sharing your journey with us!
Rebuy is an excellent tool for upsells and promo. Diana is amazing to work with, and we have loved the results of increased revenue, smoother gift with purchase campaigns, and higher AOV.
Thank you so much for your glowing review! 🌟 We're thrilled to hear that Rebuy has boosted your revenue and smoothed out your campaigns. Diana will be overjoyed to hear about your positive experience. We're committed to keeping up the great work and helping your AOV soar! 💼💫
Absolutely love this app. The support is beyond amazing helping you set up everything. Would definitely recommend!
Thank you so much for your glowing review! 😊 We're thrilled to hear that you love our app and that our support team could help set everything up to your satisfaction. Your recommendation is greatly appreciated, and we're committed to continuing to provide beyond amazing support. Here's to your continued success! 🚀🛍️👌
Rebuy has been a game-changer for our Shopify store! This app excels in creating customized bundles and delivering strategic shopping cart recommendations that have significantly boosted our sales. Its seamless integration with our eCommerce platform has made the entire process incredibly efficient. The user-friendly interface simplifies the creation of tailored bundles, and the app's smart recommendations have proven to be instrumental in upselling. With Rebuy, we've not only enhanced our customers' shopping experience but also maximized our revenue effortlessly. A must-have for any eCommerce business looking to optimize sales strategies.
We're thrilled that Rebuy transformed your Shopify store with customized bundles and strategic cart recommendations, significantly boosting sales. Thanks for highlighting how Rebuy enhances the shopping experience and maximizes revenue—we're here to support your continued success! 🚀🌟
The Rebuy team from the developers, success managers, and technical support are great to work with and have improved our website user experience, conversions, and revenue tremendously. They're quick and responsive and I highly recommend them.
We're absolutely delighted to hear about your positive experience with our team! 🚀 It's fantastic to know that our efforts in improving your website's user experience and boosting conversions are paying off. Your recommendation means the world to us. Rest assured, we'll continue to be quick and responsive to support your success! 🌐💼💙
Or onboarder Suki was an absolute pleasure to work with. The overall experience working with Rebuy has been great. Would recommend it to everyone.
Thank you for sharing your wonderful experience with your onboarder Suki and Rebuy! 🌟 We're thrilled to hear that you found our services exceptional and appreciate your recommendation. Looking forward to continuing to exceed your expectations! 🚀💙