Anmeldelser (760)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
17. oktober 2024

We have been using Rebuy for a few years. It is an excellent app and the support has been great. We faced an issue recently after upgrading our theme and I'd like to personally thank Katie in the support team for going out of her way to solve this issue for us. She is a credit to the Rebuy team and testament to their commitment to providing excellent support for customers.

Your True Beauty
Storbritannien
Mere end 3 år bruger appen
Rebuy svarede 24. oktober 2024

Thank you for being with us for so long, and for the wonderful feedback! 😊 We’re thrilled to hear Katie went above and beyond to help resolve your theme upgrade issue. Your kind words mean a lot, and we’ll continue working hard to provide the excellent support you deserve!

25. oktober 2024

Monica has been an integral part of helping Furbish setup all of our Rebuy widgets, customizing them to our own look & feel, and driving incremental revenue for our online store. She is quick to respond or hop on a call, innovative & patient - I highly recommend working with Monica at Rebuy!

Furbish Studio
USA
Mere end et år bruger appen
Rebuy svarede 1. november 2024

Thank you for the wonderful shoutout to Monica! 🎉 It’s amazing to hear how her dedication and expertise have helped Furbish bring its vision to life while boosting revenue. We’ll be sure to pass on the praise, and we’re excited to keep supporting your success! 🌟

4. oktober 2024

The app speaks for itself, world-class, but what really makes the difference is the CS. They are unbelievable. Quick response, they know their stuff and they are very willing to go in and make changes to your code to get the outcome desired. As someone who isn't a developer, it is invaluable. They have fixed and improved so many parts of our widgets fr me.

The One Glove
Storbritannien
Mere end 2 år bruger appen
Rebuy svarede 10. oktober 2024

Wow, thank you for such an amazing shoutout! 🌟 We're so happy to hear that our customer support team has made a real difference for you, especially with the hands-on help. We’ll be here whenever you need us, making sure everything runs smoothly! 👏

17. september 2024

Excellent Platform for Boosting Sales

We've been using Rebuy in our company for the past few months, and we couldn't be happier with the results. The platform is incredibly intuitive and offers multiple features that have been key to optimizing our sales. From personalized recommendations to cross-selling strategies, Rebuy has allowed us to significantly increase the value of each transaction, improving both the customer experience and our revenue.

Moreover, I want to highlight the outstanding support we've received from Reza. From day one, Reza has been an essential partner, helping us fully leverage all the features of the platform. His knowledge and guidance have been instrumental in implementing the right strategies and tailoring Rebuy to our specific needs. With his expertise, we were able to integrate the tool more effectively into our processes, maximizing its impact on our sales.

HIGHSTREET
Mexico
11 måneder bruger appen
Rebuy svarede 19. september 2024

Thank you for the amazing feedback! We're so glad to hear that Rebuy has played a key role in boosting your sales and enhancing the customer experience. Reza is truly a gem, and we’re thrilled his expertise has been so helpful in tailoring Rebuy to fit your needs. We’re here to support you as you continue to grow! 🚀

31. oktober 2024

Rebuy has been an invaluable asset to our business. Since its implementation, we have observed a significant improvement to our customer experience on our website. What truly distinguishes Rebuy is their exceptional support team. Kelsey, in particular, consistently provides insightful assistance, acts as a strategic partner, and promptly addresses our feedback. I highly recommend this tool.

ALEX AND ANI
USA
Næsten 2 år bruger appen
Rebuy svarede 8. november 2024

Thank you so much for this fantastic feedback! 🙌 We're delighted to hear how Rebuy has positively impacted your business and that Kelsey has provided the kind of strategic support you deserve. We're here to keep enhancing your customer experience—thanks for the recommendation! 😊

19. september 2024

Rebuy has completely transformed our upsell strategy and significantly boosted our store’s performance! The platform is user-friendly, packed with powerful features, and has helped increase our average order value immensely. A special shout-out to Max, our Success Manager, who was incredibly helpful and provided invaluable support throughout. Highly recommend Rebuy to any e-commerce store looking to elevate their personalization and upsell game!

TopTrainer
USA
Næsten 2 år bruger appen
Rebuy svarede 4. oktober 2024

Wow, we're so happy to hear how Rebuy has transformed your upsell strategy and boosted your store's performance! 🚀 Thanks for highlighting the platform's impact and Max's amazing support—he'll be thrilled to hear it! We're here to keep helping you elevate your store to new heights. 😊

4. oktober 2024

Implementing the Rebuy app on our Shopify store has been a game-changer for our upselling and cross-selling efforts! The intuitive recommendations have not only increased our sales but also created a smoother shopping experience for our customers.

Black Diamond Australia
Australien
Cirka et år bruger appen
Rebuy svarede 10. oktober 2024

Thank you so much for sharing this awesome feedback! 😊 We're thrilled to hear that Rebuy has made such a positive impact on your upselling and cross-selling efforts, and even more so that your customers are enjoying a smoother shopping experience. We're excited to continue supporting your success! 🚀

12. november 2024

We have been with Rebuy for 7 months now. Beware of the following: 1) They will promise you a dedicate customer success manager whom is supposed to be proactive in offering strategy, data review etc- none of this will happen unless you continually beg for it. 2) They will charge you for recurring subscription revenue although when asked during onboarding, we were told that we would only be charged for the initial order. 3) REVIEW your monthly Shopify monthly bills from Rebuy very careful! They had overcharged us several thousand dollars and had we not checked, we would have never known.

Bask and Lather Co
USA
7 måneder bruger appen
Rebuy svarede 14. november 2024

Thank you for sharing your experience with us. I apologize for the frustrations you’ve faced. We take this feedback very seriously I’ll ensure someone from our team reaches out directly to make this right and discuss any further improvements we can make together.

8. oktober 2024

Suki and Reza were both a great help in getting our new Smart Cart live and addressed any issues quickly and efficiently. Very easy to work with and great communication.

Seager Co.
USA
Næsten 2 år bruger appen
Rebuy svarede 10. oktober 2024

Thanks for the kind words! 😊 We're thrilled to hear that Suki and Reza were such a great help in getting your Smart Cart up and running. We’ll make sure they get the recognition they deserve for their excellent support! 🎉

4. november 2024

I love working with Suki! She's been great at helping me get started with setting up the app, answering my questions and making sure the delivery was executed on time. She was great at explaining what was my next steps, what the integration could do and what were my best options.

So far the experience has been very good with Suki!

Chikahisa Studio
USA
28 dage bruger appen
Rebuy svarede 8. november 2024

Thank you for sharing this wonderful feedback! 🌟 We’re thrilled to hear that Suki has been so helpful in getting you set up and guiding you through the process. —please reach out anytime for anything more you need! 😊