Rebuy Personalization Engine

We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!

Great app with excellent support. Monica has been incredibly helpful in building plans for our Black Friday campaign, always providing us with new ideas and much support. 100% recommended.

Amazing team, great app with amazing features to help increase AOV, get more return customers and more. The support is just amazing. Great job guys, will continue on using.

Rebuy is a great app with many features under one umbrella, making it a must-have app for any eCommerce store! From a great cart drawer with all the necessary features, to various upsells from the beginning to the end of the funnel, you can go in all directions with them - which is perfect for increasing that much-needed avg order value. Also, their support is excellent, efficient and fast to reply, Isaac and Christian have been a blessing to us when something went wrong. Can only highly recommend the app! With all the great features in one (in fact multiple apps in one) and their great support, the price is more than justified - for the ones doubting at the start.

Love this app! We recently added Rebuy to their store and their customer service team was amazing. We asked for a custom widget on our cart preview and Dylan built it for us in less than 24 hours. Highly recommend Rebuy!

Zach is the man! Super helpful. Love this app overall. Many integration nuances but worth it. Have already seen an increase in subscriptions and AOV. Huge!!

Amazing customer success team- Aiman helped us install all the widgets we wanted and get a great results immediately.

This app is awesome- it has so many different features, all useful, and combines essentially 10 different apps into one. It is helpful to have some coding knowledge, however even if you don't, their customer service is quick and very effective so you can set everything up the way you want.

I am 2 days into my Rebuy onboarding and it is the most powerful merchandising tool I have ever seen. Rebuy is SO much more than upsell or cross-sell or personalization or other features that are listed. Rebuy is a merchandising machine that has granular flexibility to accomplish any merchant's goals. My first Rebuy project was building out my cross-sells. Would you like fries with that? I used to use Justuno to accomplish this (and it's a big part of my business). Rebuy is 100x more powerful. The RULES engine is insane. If X but NOT Y and only in country Z except visitors from paid traffic G - show this, else show something else. To be totally transparent, I had a rough beginning of my onboarding because the product sync didn't complete from Shopify, and I had no way to know that. I sent messages and videos and screenshots to support, and the rep who took my case must have been having a bad day, and they didn't even look at my videos. I sent an email overnight, and on day 2, Isaac jumped in and has been a rock star! The team solved the sync, and it's been an incredible onboarding experience since. There is one more piece to the puzzle -- I am a superfan of the app, Discount Ninja, and I believe it's OK to use an app that does one thing perfectly... in this case, Discount Ninja lets me use Rebuy as if I have a Shopify Plus store. But I don't. We're on advanced plan. But I have the equivalent of Shop Plus scripting using DN for BOGO, cross-sell, GWP etc.
Rebuy "simply" is the merchandising engine, and DN takes care of the rest.
Rebuy + Discount Ninja is unstoppable.
Now I need to get my reviews platform to integrate. Nudge-nudge Reviews.io I will update this review periodically.
rebuy so far is a TOTAL WINNER. Thanks to the entire Rebuy team for building this for me. ;-)

First off, the developers are on point! John fixed a weird problem I created with some top-rated customer service. The app is a must, it integrates with everything seamlessly and it's pretty easy to use. I've seen it work well so I'm super excited to be using it now. Get it - make your life easy!