Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
10. Mai 2023

Support team is unbelievable and went above and beyond in helping me with a specific layout that I needed. Cart is much cleaner than the default theme one and allows for very easy upsells.

DearMom.com
Vereinigte Staaten
So lange wurde die App verwendet: 7 monate
Rebuy hat geantwortet 10. Mai 2023

Thank you so much for your kind words! We are thrilled to hear that we were able to exceed your expectations in helping you with your specific layout needs, and that you are happy with the results.

Please don't hesitate to reach out to us again if you need any further assistance or have any other questions. We are always here to help!!

8. Mai 2023

currently has fulfilled 80% of the function i expected. Overall is good. The functions are super comprehensive which also means it takes more time than other app to set it up.

Aria Vent 🍁
Kanada
So lange wurde die App verwendet: 14 tage
Rebuy hat geantwortet 9. Mai 2023

We are grateful for your positive review! If you encounter any difficulties during the setup process, please feel free to contact us through the in-app chat. Our support team is always ready to assist you and will be delighted to help. 😊

2. Mai 2023

Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.

Opopop
Vereinigte Staaten
So lange wurde die App verwendet: 2 monate
Rebuy hat geantwortet 2. Mai 2023

Thank you so much for your kind words about our software and support team. We are so happy to hear that you have found Rebuy to be great, and that our support team was able to assist you with any questions you had about implementation.

Please do not hesitate to reach out to us should you have any further questions or concerns. We are always here to help.

1. Mai 2023

Rebuy is an awesome app. We've been able to increase AOV, cross-sell more efficiently and up our subscriptions. Highly recommend!

Daily Kairos
Vereinigte Staaten
So lange wurde die App verwendet: Mehr als ein jahr
Rebuy hat geantwortet 2. Mai 2023

Thanks so much for taking the time to leave such a nice review!

Your recommendation is truly appreciated, and we are thrilled that you have found Rebuy to be an awesome app. Thank you again for your support and for taking the time to share your experience with others.

Please let us know if there is ever anything we can do for you in the future 😊

1. Mai 2023

Rebuy has been a tremendous personalization partner. We've been able to launch bundles as well as keep our suggested picks for customers. Their customers support has been top notch as well.

Criquet Shirts
Vereinigte Staaten
So lange wurde die App verwendet: 10 monate
Rebuy hat geantwortet 1. Mai 2023

Thank you for your kind words. Your message truly made our day! At Rebuy, we value the trust and loyalty of our customers. It is an honor to be able to contribute to your brand, and we are excited to continue our productive partnership. If you require any further assistance, please do not hesitate to contact us.

Bearbeitet am 11. Mai 2023

I am writing this review to express my gratitude and satisfaction with the exceptional support and dedication your team has demonstrated in resolving the issues we encountered. While we initially faced some challenges, I am delighted to report that the majority of these issues have now been successfully resolved.

What sets Rebuy apart is the personalized attention and commitment that was extended to me by your team. After expressing my concerns, I was contacted personally by a member of your team who took the time to understand our specific needs and the problems we were facing. This level of engagement and communication significantly reassured us that our concerns were being taken seriously.

Since then, your team has worked closely with ours to address and rectify the issues we encountered. The collaborative approach and open lines of communication have allowed for efficient troubleshooting and effective resolution of the problems. I am impressed by the dedication and expertise displayed by your developers and the entire support team.

Furthermore, the proactive measures taken by Rebuy to ensure that these issues do not recur have been commendable. It is evident that you value customer feedback and are genuinely committed to improving your services. This commitment is reflected in the proactive steps your team has taken to work closely with us, ensuring that any remaining issues are resolved promptly.

In conclusion, I am pleased to say that Rebuy has proven its commitment to customer satisfaction through its exceptional support and issue resolution. Your team's efforts in addressing our concerns have exceeded our expectations, and we are confident in continuing our partnership with Rebuy. I wholeheartedly recommend Rebuy to other Shopify store owners who are seeking a reliable and responsive app partner.

Thank you once again for your outstanding support.

OTAA
Australien
So lange wurde die App verwendet: 5 monate
Rebuy hat geantwortet 28. April 2023

We apologize for the issues you have experienced with the Flickity glitch that has impacted your cart. We understand your frustration with the lack of perceived movement with the issue.

We take your feedback seriously and we want you to know that we are working diligently to rectify the situation. Our team is committed to providing you with the best possible service and support for our application.

We appreciate your business and we want to make it right. One of our executive leadership team members and lead developers will be in touch to discuss the situation further and to work with you on next steps.

Thank you for taking the time to share your feedback with us. We look forward to resolving the issue and providing you with the best possible service.

26. April 2023

We just started with the app, and so far so good. The app support is beneficial, they offer chat support. This is a must today, specially for more complex apps. I will update you after we start using the widgets and all their features. But for now - five stars!

BYROKKO LLC
Vereinigte Staaten
So lange wurde die App verwendet: 6 tage
Rebuy hat geantwortet 26. April 2023

We are so glad to hear that you are finding our app to be useful and that the chat support has been helpful for you.

We are looking forward to hearing back from you after you start using the widgets and exploring all the features of our app. We are confident that you will find them as helpful and user-friendly as the app itself.

Please don't hesitate to give us a shout should you need any help along the way!

25. April 2023

Clear UI combined with a good and fast live-support for me is very important and Rebuy has nailed them all!

Nikkanen
Estland
So lange wurde die App verwendet: 27 tage
Rebuy hat geantwortet 25. April 2023

Hello! Thank you for the kind words. We are so happy that you have been having such a great experience with our team and product. Please let us know if there is anything we an help with in the future. 😊

21. April 2023

Aplicación excelente, con características únicas y dinámicas para recomendaciones y sobre todo el carrito o smart cart, todo muy personalizaste. Mención especial al equipo de soporte ya que en nuestro caso tuvimos varios problemas con servicios y otros software y logramos compatibilizar todo. Ademas escribieron un nuevo código especial para nuestro tipo de moneda CLP y reparar los decimales que en chile no se utilizan. Nuevamente muchas gracias. gran soporte y equipo tras de la aplicación. En cuanto a los resultados muchos nuevos clientes adquirieron productos gracias a la recomendación en los distintos puntos que determinamos dentro de la tienda.

MYHD DJ STORE ®
Chile
So lange wurde die App verwendet: 3 monate
Rebuy hat geantwortet 21. April 2023

Gracias por tomarse el tiempo para compartir su evaluación positiva con nosotros. Siempre es bueno saber que apreciamos nuestros esfuerzos por brindar un servicio de primer nivel.

Nos enorgullece brindar un servicio al cliente excepcional y estamos encantados de que nuestro equipo haya podido resolver los problemas que encontró y crear un nuevo código para su moneda CLP, haciendo que todo sea compatible con sus necesidades.

Una vez más, muchas gracias por elegir nuestra aplicación y esperamos brindarle un excelente servicio y características en el futuro.

15. April 2023

Great app. Aiman was super helpful in optimizing
our upsells too. Truly tailored, personal service which was incredibly efficient.

Equip
Vereinigte Staaten
So lange wurde die App verwendet: 2 monate
Rebuy hat geantwortet 17. April 2023

Thank you for taking the time to leave this review! We're delighted to hear that you are enjoying the app, and that Aiman was able to provide you with exceptional service. It's always our goal to provide personalized and efficient service to our customers, and we're thrilled to know that we were able to deliver that for you. Thank you again for your feedback, and please don't hesitate to reach out to us if you need any further assistance!