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Love that I can use AI to drive merchandising decisions on my site. Support has been top notch whenever I have a question or need custom help.
My only feedback would be that the interface and customization can be a bit clunky for a novice. While functionality works perfectly, the aesthetics by default are very basic and require considerable CSS to stylize properly. If Rebuy was to add a GUI or Drag-and-Drop interface to stylize their widgets, this app would be perfect.
Thank you for sharing your thoughtful feedback—it’s great to hear that our AI-driven merchandising has been such a win for your site! 😊 We’re also thrilled to know our support team has been there for you when needed.
Your note about the interface and styling is super helpful, and we hear you on the challenges. A more intuitive, drag-and-drop approach is a great idea, and we’ll make sure your suggestion gets shared with our team. Thanks again for helping us get closer to “perfect”! 🚀
We have had Rebuy for about a month and so far, I am happy with adding the app to my stores. The platform is a bit overwhelming at first, but our CSM, Lihuen, has been a huge help in setting up data sources and walking through different functionality and capabilities. We installed the app at the worst possible time (right before BFCM) but the Rebuy team was able to get us up and running in time. We have a couple glitches that need to get worked out, but I'm confident that with the help of Lihuen and the Rebuy team, we will have everything working smoothly soon.
Thank you for sharing your experience! We're thrilled to hear that Rebuy is making a positive impact on your stores and that Lihuen has been such a great support for you. 🚀 Tackling setup right before BFCM is no small feat, and we're so glad our team could help you launch in time. We're here to ensure those glitches are resolved quickly so everything runs seamlessly—don’t hesitate to reach out anytime! 😊
The Rebuy app has a lot of great functionalities and the support is always very helpful and quick.
The Rebuy app has been a fantastic solution to cart upsells and PDP recommendations that are bringing true value to our tech stack.
We've been especially impressed with how dedicated and accommodating the team have been to get the tech right for us, assisting with customisations to ensure the integration looks and feels seamless onsite. Suki and Monica who we work with closely have been such a great help in assisting us navigate two deployments across our AU & USA site. Their proactive approach and willingness to assist our team and dev agency has made a big difference.
We’re excited to continue working with Rebuy and grow our use of their tech across site. Thanks again to both Monica and Suki and the rest of the team!
Thank you for such thoughtful and detailed feedback! 🌟 We're thrilled to hear how Rebuy has become a key part of your tech stack. Suki and Monica will be over the moon to know their support made an impact across your stores. 🚀
We had such a wonderful launch journey with Ian, Suki, Kelsey and Vinson. Each of them really took the time to listen to our needs and came up with accommodating and innovative solutions. We were really impressed by how intelligent and efficient the rebuy team were. We have only just launched so we will be monitoring the results over the next two months but I have to say, this team has already made it rewarding for us. Thank you for an amazing, launch service!
Thank you so much for sharing your experience! 🎉 Ian, Suki, Kelsey, and Vinson are truly exceptional, and we’re thrilled they made your launch journey smooth and rewarding. We can’t wait to see the results roll in—here’s to continued success together! 🚀
Rebuy has really helped us maximize conversion with their upsell widgets. Their customer service is top notch and has helped me even with complex customizations. Highly recommend for Shopify store users!
Thank you for the glowing feedback! 🌟 We’re thrilled to hear how much the upsell widgets have boosted your conversions and that our team could assist with customizations. Your recommendation means the world to us—here’s to continued success! 🚀
Rebuy were very quick to help with installing widgets on our Shopify store.
I usually hate working with success and implementation managers, but Rebuy made it so easy. The process could not have gone better. If you can, ask for Suki. She was amazing and made the process seamless and easy for two founders with no technical vocabulary at all.
This is incredible to hear! 🙌 We know how important a smooth setup is, and we are thrilled that Suki made the process effortless for you. We’ll be sure to pass along your shoutout—she’ll love it! 🚀 Thanks for trusting Rebuy!
Excellent customer service today from Tom from the ReBuy team. He answered all of my questions with speed. Thank you for having excellent agents like Tom to take care of your customers!
Thank you for the kind words! 🌟 We’re so glad Tom was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make his day! 😊
Great Services and super professional Support.
Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed our services and had a great experience with our support team. We'll keep working hard to exceed your expectations!