Rebuy Personalization Engine

Everything is usually pretty easy to set up and edit. Makes adding new features to our site a breeze! When I do run into an issue customer service help desk is great! You can easily talk to real people who are friendly and understand how to fix issues quickly. My chats often get send to Tom and he's wonderful.

Amazing app to easily set up post purchase offers, cross sells, and other Rebuy widgets. They are constantly adding new features and have great support:)

Really great app with so many useful widgets. Not only does it help boost AOV, but it improves our overall website experience. Customer support is always happy to help with any questions or customizations. Dante has been a great rep and I've really enjoyed working with him.

Loved working with Maria! We are on a headless site and were experiencing many issues with Rebuy. Maria remained dedicated and had multiple calls with us (and our developers) in order to get everything functioning as it should. She's the only reason we remained on Rebuy during all the issues. We were very lucky to have her as our rep.

Diana, Jason, and Tom are amazing! As we continue to leverage all the powerful features that Rebuy offers, I’ve needed quite a few tutorials and support assistance. Their team has been incredibly proactive, quick to respond, and always willing to share detailed explanations so I can learn as they help implement new features. They make the entire experience seamless and enjoyable. Not only are they knowledgeable, but they’re also an absolute pleasure to chat with. Five stars all the way!

The help I received from technical support was spot on when I had an issue after updating my theme. The Rebuy app has also increased sales in our shop.

Rebuy has been a great app although a little confusing as it does so many things for our Shopify store. They've always had great support. Today I spoke with Steven and he guided me exactly where I needed to go. Will for sure recommend this app to people and the support plays a HUGE role in that.

We've been with Rebuy for about a month now and have already seen a MASSIVE ROI. I highly recommend this app for people who are looking to set up complex bundle offers and have their Cart, PDP, checkout, and post-purchase up/cross-sells all in one platform.

Suki and Janet have been a great help setting everything up and helping navigating our complex bundling offerings.

I would never recommend this to people. They pitched and sold me on their service and "Launch" package and after spending all that money, only then did they decide my SKU's were not compatible with their features. We redid all our skus so they would be compatible and then they said their team already spent the time and would no longer spend additional time getting it setup. Such a bait and switch. Good luck to all who decide to work with them.

Rebuy is a phenomenal tool for any store needing to unlock a lot of potential with a limited lift.

In beginning as a new eCommerce manager assessing your app stack for marketing enablement is always a first order of business. All businesses come down to the dollars and "sense"!

I was quickly introduced to Diana I, our account manager, who brought me up to speed super quickly. Between her and a past Shopify contact of mine who is also an account manager for them, Geoff B, both have fielded what I can only describe as borderline manic requests from me as I rapidly realized we needed to migrate to functions foundationally to truly unlock the power of the smart carts...and they've both been there every step of the way.

We absolutely love Rebuy and it's value far outweighs it's cost. Don't sleep on this one, folks. Their support is unmatched.