Reseñas (749)
Refinar
-
Por calificación
Best upsell/cross sell app I have used. I've had trouble finding lightweight and properly built upsell apps to use. ReBuy has built a very clean solution that is way more customizable than I expected. We're able to modify the look of each component and the functionality. Additionally, their support team is great. They are very helpful and know more than cookie cutter responses --- they actually get their hands dirty and help you integrate into their tool. I'm grateful that someone has built this solution correctly, finally.
Thank you so much! Hearing this feedback is huge for us! Let’s keep it goinggggg. Always more we can do! Thank you! 🙏
Upsell, mini cart, cross sell and other features are outstanding. We have seen a HUGE revenue increase in subscription adoption and AOV since installing re-buy. We would love it if the rebuy team would put more work into the script performance and progressive enhancement/speed as this app has significant performance impacts on the theme and is currently the biggest drop on our performance metrics which is the only downside.
So far we are happy with this app and the Rebuy customer service. They were helpful in quickly identifying a potential issue and making custom adjustments to help us go live. Excited to see how the app performs!
This is one of the best Cart Drawer I ever used - so powerful, packed with features, and top-notch customer service!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our Smart Cart and that our customer service has made a positive impact on your experience. Give us a shout if you ever need any help!
Very attentive and helpful support, resolved the problem despite its complexity. I've loved the app since I installed it, perfect functions.
We're over the moon knowing you had a great experience with our support team! Your satisfaction means the world to us, and we're so happy that we could help you with a tricky problem. 😊 Your kind words and ongoing support mean a lot to us. Thank you!
-Update:
After posting this review the Rebuy Team got in touch and affected fixes in their app and got us up and running - which is great. However, it still took 4 months and a negative review to get a result. If only this happened sooner we'd be giving a much better review. 3 stars.
----
Really disappointed with our Rebuy experience. After looking at many apps, we specifically chose this app because of its stated compatibility with Multicurrency. / Shopify markets AND the white glove setup at US$1000 - which we ended up doing ourselves anyway.
After literally months of back and forth the app is still not working with currencies, and while we have had our $1000 setup fee refunded - subsequent communications with Rebuy have stopped, they’re simply not replying.
Our last few emails have not been replied to, which is extremely poor. After many hrs of setting up rules were uninstalling and looking at alternatives
Hi,
Thank you for your review. We're sorry to hear you have had a frustrating experience, but truly appreciate you bringing this issue to our attention. We will take this feedback internally to perform an analysis on what transpired so we can resolve any gaps that we uncover.
Rebuy is one of the best apps I have encountered lately. The product works great, and I have seen revenue almost immediately. I would like to mention Reza Zohori. He guided me from the beginning till now. He has demonstrated expertise, helpfulness, and professionalism with all the widgets and settings. He is definitely an asset. Great app... I encourage everyone to give it a try...
Adela Nava
FabCreates
Thank you so much for the glowing feedback! We're thrilled to hear that Rebuy has been one of the best apps for you and that Reza has been a valuable guide. We appreciate your encouragement to give it a try! If you ever need more assistance or have questions, feel free to reach out. 😊
So much functionality built into this app! I was surprised to see all the different ways we can integrate cross-sells on our site www.felonycase.com. Check it out, we're using a pop-up to cross-sell an additional case, a cross-sell built right into the product detail pages, and a special cart pop out to add a screen protector and camera protector. It's already way better than the old cross-sell / up-sell app I used to use. Special thanks to Strauss for taking the time to ensure everything was set up and running flawlessly. Thanks.
Really great! Works perfectly, easy to install and great service. It really does the job of many apps.
I love the way the app integrates seamlessly with our store. And the Replenish email option is an excellent feature for us. Had a few teething issues during set up but they were sorted out straight away by the great customer service! In addition, Flynn did an excellent job helping to style our Smart cart.