Reseñas (788)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
9 de agosto de 2022

This app will generate us significant extra revenue. As we scale our advertising it will be a game changer. In testing, we are seeing it increase Average Order Value on about 60% of orders.

Little Green Dog
Nueva Zelanda
10 días usando la aplicación
Rebuy respondió 10 de agosto de 2022

Thank you for the great review! We are so happy to see your success thus far and can't wait to see you continue to thrive with the Rebuy app!

31 de agosto de 2023

This app has been truly transformational to our store. Lots of functionality, customization, and the support from the Rebuy Dev team has been next level. Any questions (stemming from "How do I change this color" to custom code) have been resolved within 24 hours. Very impressed and will be confidently recommending this app to fellow colleagues.

Legendary Foods
Estados Unidos
9 días usando la aplicación
Rebuy respondió 1 de septiembre de 2023

Thank you for your fantastic feedback! We're delighted our app has positively impacted your store and you've had a great experience with our support team. We look forward to continuing to support you, so feel free to reach out anytime. Have a fantastic day and happy selling! 😄

Fecha de modificación: 18 de noviembre de 2022

We just downloaded the rebuy app during a very high-stress time. Aaron was beyond helpful and attentive! He helped get all of our widgets set up prior to black Friday. Great customer service, very excited to start utilizing this platform

The Bar
Estados Unidos
9 días usando la aplicación
Rebuy respondió 17 de noviembre de 2022

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

9 de octubre de 2023

Our fees were doubled without any explanation. This is absolutely ridiculous.

Bear Hollow Supply
Estados Unidos
8 meses usando la aplicación
Rebuy respondió 10 de octubre de 2023

We apologize for the frustration you've encountered in regards to billing. Our account team leadership has been notified to investigate this issue, and they have since reached out to you to discuss it in detail. We appreciate your patience and understanding during this process and hope to have this resolved very soon!

5 de septiembre de 2023

I found Rebuy to be easy to implement, very intuitive, with seamless integration and almost no delay between changing things in Rebuy and seeing them implemented on our live site. I opened a chat support with a few early questions and that turned into a weeklong, ongoing chat with the same chat agent, Tom, where I fired dozens of questions about how to do certain things and how to implement desired setups. Between the chat support and help guides I was able to build out 10x more functionality with this in 3 days than I did with a previous upsell app over 9 months. I got responses from Tom at all hours of the day and night and rarely had any kind of delay in response. At certain points I sent a bulleted list of questions and got prompt and diligent follow-up on each one of my questions.

Verena Street Coffee Co.
Estados Unidos
8 días usando la aplicación
Rebuy respondió 7 de septiembre de 2023

Thank you so much for your feedback! We're thrilled to hear about your positive experience with Rebuy and the exceptional support provided by Tom. Your success in implementing and maximizing the functionality of Rebuy in such a short time is truly impressive, and we're here to ensure your continued satisfaction. If you ever have more questions or need assistance, don't hesitate to reach out – we're always here to help you achieve even more with Rebuy!

9 de noviembre de 2021

Love Rebuy! I use it for both of my stores and it's been amazing. Jordan is a great help at getting it implemented on the site. Our AOV has increased. It's a no-brainer to have this app. It pays for itself. Nothing bad to say.

Bark Potty
Estados Unidos
8 días usando la aplicación
22 de enero de 2024

Rebuy started out awesome, but it has gotten so buggy, laggy, unpredictable and unreliable. It seems like every week we are fixing something, troubleshooting something, or digging up more issues specifically with rebuy. Hopefully they can get it working better, but as of now I would avoid it.

fishskyn
Estados Unidos
7 meses usando la aplicación
Rebuy respondió 24 de enero de 2024

Update - We have attempted to reach you multiple times to discuss without response. If you would like to touch base then please don't hesitate to reach out. Thank you!

Hello, and thanks so much for your candid feedback. It's disappointing to hear about the troubles you've been having with our app. We're on it, though! Your experience matters a lot to us, and we're eager to sort this out. We are gathering all the details related to your store and will be in touch to further discuss the matters at hand. Thanks so much for your patience and understanding.

11 de noviembre de 2022

I would give this app, and their staff 10 stars, if I could. Incredibly easy to install and customers start reaping the benefits within moments as does our AOV. We set up the post purchase widget and tiered progress bar immediately and can't wait to really dive deep into the data sources to really customize more widgets. Christian has been AMAZING to work with, absolutely flawless. Every question we have had, every request, he has always answered promptly and really gone above and beyond for us. He has also provided us with several additional tools that will help us learn how to get even more out of Rebuy. This is easily the most valuable app that we have installed on Shopify at this time.

Kanga Care
Estados Unidos
7 días usando la aplicación
Rebuy respondió 13 de noviembre de 2022

Hi Kanga Care Team!

Thanks for the awesome review! We are so glad that you are having an outstanding experience with Rebuy! We look forward to watching your future success :-)

18 de septiembre de 2023

We are just starting our experience with Rebuy and we have been so impressed with their willingness to dive in and tackle some of the unique challenges we have with our store. Rich Matukaitis has been very helpful in the process of integrating some of our custom features with their out-of-the-box capabilities. Beau Hoge has also been a great resource in making sure we hit out admittedly tight timeline.

Perk Energy
Estados Unidos
7 días usando la aplicación
Rebuy respondió 21 de septiembre de 2023

Thank you for your kind words! We're thrilled to hear that Rich and Beau have been instrumental in helping you integrate your custom features seamlessly with Rebuy's capabilities. If you ever have more questions or need assistance, please don't hesitate to reach out – we're here to support your success!

19 de septiembre de 2023

Installing this app is a non brainer if your goal is to increase AOV. The cherry on top is the level of support I have received from the Rebuy team. They absolutely rock! In a time where most support minimal, it's refreshing to receive support calls/chats with real people. Great app & great team!

Serendipity Bath & Body
Estados Unidos
7 días usando la aplicación
Rebuy respondió 21 de septiembre de 2023

We greatly appreciate your wonderful feedback! It's truly exciting to learn that Rebuy has had such a positive impact on your AOV, and we're delighted that you value our committed support team. Rest assured, we're fully committed to ensuring your ongoing success, and we'll maintain our dedication to delivering excellent service!