Avis (786)

Note globale
4,8
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
16 janvier 2025

Great Services and super professional Support.

Tote&Carry
États-Unis
Plus d'un an d’utilisation de l’application
Rebuy a répondu 24 janvier 2025

Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed our services and had a great experience with our support team. We'll keep working hard to exceed your expectations!

Modifié le 21 janvier 2025

I love working with Suki! She's been great at helping me get started with setting up the app, answering my questions and making sure the delivery was executed on time. She was great at explaining what was my next steps, what the integration could do and what were my best options.

So far the experience has been very good with Suki!

Update! I've been working with Max and he's been helping me tweak and test new offers etc. My revenue has been increasing with his help!

Chikahisa Studio
États-Unis
4 mois d’utilisation de l’application
Rebuy a répondu 8 novembre 2024

Thank you for sharing this wonderful feedback! 🌟 We’re thrilled to hear that Suki has been so helpful in getting you set up and guiding you through the process. —please reach out anytime for anything more you need! 😊

21 octobre 2024

Great app, great customer service. We had to spend months updating our site before we could even download Rebuy. They were patient and ready when we needed them. And my helper Alison has been awesome! Always there to assist with any question from integration, to set up , to coding. Super grateful to have her helping us every step of the way!

Barefoot Venus
Canada
Environ un an d’utilisation de l’application
Rebuy a répondu 24 octobre 2024

Thank you so much for the amazing feedback! We're thrilled to hear Alison has been such a great support through your entire process—she's truly awesome! 🙌 We're grateful for your patience and excited to continue helping you grow with Rebuy!

11 décembre 2024

We're just getting started with the Rebuy app and Emelia was super helpful and responsive with our setup. Maria went above and beyond explaining how data sources work in relationship to the widgets. We feel this app has great potential for our store.

Hostel Shoppe
États-Unis
27 jours d’utilisation de l’application
Rebuy a répondu 20 décembre 2024

Thank you for sharing your experience! 😊 It’s wonderful to hear how helpful Emelia and Maria were during your setup—they’re truly amazing. We’re excited to see how Rebuy helps your store thrive and are here for you every step of the way! 🚀

12 décembre 2024

Tom was excellence and helped me work through all the bugs. Very happy!

Andy Frisella
États-Unis
7 mois d’utilisation de l’application
Rebuy a répondu 20 décembre 2024

Thank you for the shoutout! 😊 We're so glad Tom could assist you and resolve the issues—he's a rockstar! Let us know if there's anything else we can help with. 🙌

31 octobre 2024

Rebuy is a great app for any Shopify store looking to enhance personalization and drive cart upsells. Lots of flexible options, seamless integrations and conversion drivers. Janet is the best to work with. It's easy to set dynamic merchandising rules and run different AB tests. Definitely recommend!

Beam
États-Unis
Plus d'un an d’utilisation de l’application
Rebuy a répondu 8 novembre 2024

Thanks for the awesome review and recommendation! 🚀 We’re so glad Rebuy is making a difference for your store, and it’s wonderful to hear that Janet has been such a great support. We’ll keep working hard to bring you even more ways to boost conversions and personalize your customer experience! 😊

29 novembre 2024

Suki has been instrumental in helping us successfully launch Rebuy on our website! Her guidance throughout the onboarding process was invaluable, and she patiently addressed all our questions and concerns. We were particularly impressed with Suki's proactive approach and her willingness to go the extra mile to ensure a smooth launch.

Developer Roy also deserves a shout-out for his excellent work customizing a key feature to perfectly suit our needs.

Jadore Hair Supplies
Australie
Environ un mois d’utilisation de l’application
Rebuy a répondu 2 décembre 2024

Thank you for this fantastic feedback! 🌟 We're thrilled to hear how Suki's guidance and dedication made your Rebuy launch seamless. A big shout-out to Roy as well for delivering the perfect customization to suit your needs. We're here to keep helping you succeed! 🚀

30 octobre 2024

Using Rebuy's cart and recommendations have been great for our business. Especially their AI recommendations - which consistently outperform our curated recommendations.

Janet and the team provide excellent service, strategy, and A/B test execution.

Awe Inspired
États-Unis
Environ 3 ans d’utilisation de l’application
Rebuy a répondu 1 novembre 2024

We're thrilled to hear our AI recommendations are delivering such strong results for your business! 🎉 Huge thanks for recognizing Janet and the team’s commitment to service and strategy—they’re all about maximizing your success. Here’s to even more growth ahead! 📈

12 novembre 2024

We have been with Rebuy for 7 months now. Beware of the following: 1) They will promise you a dedicate customer success manager whom is supposed to be proactive in offering strategy, data review etc- none of this will happen unless you continually beg for it. 2) They will charge you for recurring subscription revenue although when asked during onboarding, we were told that we would only be charged for the initial order. 3) REVIEW your monthly Shopify monthly bills from Rebuy very careful! They had overcharged us several thousand dollars and had we not checked, we would have never known.

Bask and Lather Co
États-Unis
7 mois d’utilisation de l’application
Rebuy a répondu 14 novembre 2024

Thank you for sharing your experience with us. I apologize for the frustrations you’ve faced. We take this feedback very seriously I’ll ensure someone from our team reaches out directly to make this right and discuss any further improvements we can make together.

23 janvier 2025

Incredible support, and amazing features, we cannot fault the assitance we've been getting with ensuring this app is set up to really maximise our sales and have the look and feed we're going for!

Misfit Garden
Nouvelle-Zélande
4 jours d’utilisation de l’application
Rebuy a répondu 31 janvier 2025

Thank you so much for the kind words! 😊 We're thrilled to hear our support and features are helping you optimize your sales. We’re here to keep that momentum going—don’t hesitate to reach out whenever you need us! 🚀