Rebuy Personalization Engine , 665 avis

It is a fantastic app with excellent service, and we have seen an increase in the range of products being purchased. Every customer service agent I have dealt with from Rebuy has been proactive and quick, Lam who I have dealt with most recently has been incredibly helpful. The various upsells, post-purchase and recommendations all work well and encourage greater spending.

Great product and amazing support!

Adding Rebuy to our business was an easy choice. The ROI has doubled since installing. We currently have the best successes with the in cart flyout widget that has been amazing at converting one time purchases to subscribers which data shows increases the lifetime value of a customer. The CSM i work with is always available and has useful insight.

Edited: The app was sold to us as a $99/mo solution. It turns out it is a sliding scale depending on how much business you do with them. The app sometimes takes "credit" for making sales that it didn't impact so that is really frustrating.

Dante at Rebuy is the best customer support person I have ever had the pleasure of working with in my 14 year career. The Rebuy Engine is powerful and he goes above and beyond every time to make it easy to use. We especially like the smart cart feature on Rebuy.

Rebuy is an excellent tool for upsells and promo. Diana is amazing to work with, and we have loved the results of increased revenue, smoother gift with purchase campaigns, and higher AOV.

Great support and customer success!

The Rebuy team from the developers, success managers, and technical support are great to work with and have improved our website user experience, conversions, and revenue tremendously. They're quick and responsive and I highly recommend them.

I recently had the pleasure of working with Tom from Rebuy, and I must say, it was an exceptional experience. Despite encountering a tricky issue on their website, Tom's dedication and persistence were outstanding. He patiently worked through the problem, demonstrating not only his expertise but also a genuine commitment to customer satisfaction. His perseverance paid off as he ingeniously resolved the issue. It's rare to come across such dedicated support. Tom's excellent service and problem-solving skills are commendable. I wholeheartedly recommend Rebuy for their top-notch customer support. 10/10 for an excellent job well done!!

I can't say enough about the app and how many functions it has. Over time, we continue to add more features to our site and see the revenue Rebuy is generating. I recently had an issue that I couldn't figure out for custom placement of a widget I created, and in 5 minutes of opening the chat, Tom placed it for me with no problem. I highly recommend Rebuy for anyone looking to add conversions, upsells and customization to their Shopify store.

This app has been a game-changer for us! Our average order value skyrocketed by a remarkable 10%, all thanks to its seamless cross-selling and upselling features. The team behind it is incredibly helpful, always going above and beyond to deliver excellent customer service. Remarkably, they even crafted custom code snippets to perfectly align with our specific needs. Highly recommend!