Rebuy Personalization Engine

I downloaded this app purely for the post-purchase offer feature but was very happily surprised with many other features of which our website now uses. The Rebuy support team, in particular, are fantastic and always willing to help and solve problems fast. 100% recommend.

Have already noticed a difference in my AOV after adding in the Smart Cart with product recommendations. The customer support is amazing as well, had my questions answered within a few hours. Highly recommend if you enjoy making money.

Rebuy is a lot of bang for the buck.

Every frontend app you add to your site will make it slower, so being able to get product recommendations, cart upsells, product addons, checkout upsells, smart cart, post purchase offers AND a link builder, is a great deal.

Pricing

Rebuy also has a very sensible pricing model. Unlike what is common ("$399/mo" flat), your bill depends on your amount of orders. So after a bad month, you pay less, and after a good month, you pay more.

Results

We have used it for less than a month, but during that time, Rebuy can account for 8.92% of our revenue. I expect this to increase over time as we optimize more, aiming for 12-15% or so. This has been for addons, product recommendations, cart upsells, and checkout upsells only.

Support

Not the fastest, but good enough. I had a great onboarding call with an employee who physically wrote down a whole page of notes based on my feedback, and they genuinely care about feedback and their users.

Control

You make the logic for recommendations to a big extent by yourself. This gives good control over which products gets displayed where. The output logic is currently a bit lacking, but I expect that to improve in not long. (you can precisely target any product you like, but determining which products will show up is somewhat limited per 04.04.22)

Conclusion

One of my new favorite apps! I find it surprisingly satisfying to make more logic and addons, it's quite versatile (though with a bit of a learning curve), and you get a lot for what you're paying. Highly recommended.

This is the best App on the Shopify app store! Rebuy has helped my AOV go up by 30%. This app is a game changer!!! Added bonus the customer services is amazing!

Amazing app and the team is super helpful! They are so responsive and give great ideas and recommendation to increase AOV. Definitely recommend!

Rebuy has been a great tool for our site to help increase AOV. We implemented the Smart Cart which has been great in easing the customer experience and also in cross-merchandising product. The support team is amazing - Aaron was our account supervisor and was super helpful in guiding us on what to implement into our site. Jordan was our technical support and was a huge help in getting everything set up and adjusting for any feedback we had. They're quick to respond to any questions and truly care about optimizing your site experience.

Hi, I am loving the upsells as well as the ability for users to purchase again after purchasing with post-purchase. Flynn was very helpful thank you.

Rebuy has helped our business generate thousands of additional sales through their help in setting-up post-purchase offers, cross-sales, gift with purchases, and in helping us implement their Smart Cart feature. They have a great team of developers and account managers that are passionate about their company, knowledgeable about the subject and processes for implementation, as well as, simply just exceptional people to work with. Their communication has always been quick and helpful. Overall, as one of the first brands to begin working with Rebuy, it's no surprise that we've seen them grow into a powerhouse within the E-Commerce industry in just a few years. Rebuy has our full endorsement and we're excited to continue working with them moving forward in the future.

Great app and service. You can't beat the functionality and support of this product. One of the best out there.

Customer service is great and the product itself is something that gives us a huge edge. Big AOV boost and overall boost to customer experience.