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First of all, customer service is second to none. They are quick to respond, and they have so much expertise in customizing your cart. The app itself is also amazing. The upsells, crossells are fantastic. Works great and would recommend to anyone.
Thank you so much for your wonderful feedback! We're thrilled that our customer service has left such a positive impression on you, and we're always here to assist. It's fantastic to hear that you're enjoying our app and its features, including the upsells and crossells. Your recommendation means the world to us – we'll keep working hard to provide you and others with an amazing experience!
customer service is always on point!!!!!
Thanks a ton for the shoutout! 🌟 We're thrilled to hear that our customer service is always on point for you. If you ever need assistance or have more feedback, we're here and ready to help! 👍😊
We are loving the Rebuy App on our Shopify store. The ap is amazing and the support is off the charts. Hightly recommend...
Thanks a bunch for the love! 🚀 We're stoked to hear you're loving the Rebuy App on your Shopify store. If you ever need anything, our support team is always here to rock your world. Highly appreciate the recommendation! 🌟
We have had a great experience with this app and have seen our AOV increase from the start. Customer service is super kind and helpful and assisted us with a billing issue. Pricing is questionable though.
We sincerely apologize for the inconvenience and frustration you have experienced regarding the increase in fees. This has been escalated to our account team leadership to review and they will be reaching out to you directly to discuss the matter further. Once again, we apologize for any inconvenience this situation has caused and thank you for your patience and understanding.
Diana has been working with us for the last 6 months and has been a fantastic source of information, warmth and ideas to help us get set up and succeed with Rebuy! Super happy with our progress so far!
Thank you so much for the great feedback! That's wonderful to hear about Diana's contribution to your team! We are so glad that she has been able to help get your Rebuy use off to a great start. Here's to continued success and collaboration in the future! 😊🎉
We moved from another personalized platform to Rebuy and I'm so happy we made the move. We've been live for just a few weeks and I've already seen better performance from this app. The functionality of the widgets and the seamless integration and the back end are superior. And the tech support has been super helpful, special call out to Rich Matukaitis, thanks for all your help in getting everything set up and working properly!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience with Rebuy. It's wonderful to know that the transition has already yielded improved performance and that you're finding the functionality of our widgets and seamless integration superior. We'll make sure to pass on your appreciation to Rich Matukaitis for his exceptional assistance in setting everything up. If you ever need further support, we're here to help. Welcome to the Rebuy family!
Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.
That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we hit the mark for you. If you ever need more help or have further questions, feel free to reach out. Thanks for your kind words! 😊🌟👏
Good functionality straight out of the box and great personalised additions available through their in house dev team - Aaron worked with us closely to implement a bundles page and product page bundles to fit our theme, super helpful!
We greatly appreciate your positive feedback! 😊 It brings us great joy to know that you're loving our product's functionality and the personalized enhancements Aaron and our team delivered to elevate your experience. We're always here to assist you, so feel free to reach out anytime you need assistance! 🌟
Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!
We're incredibly grateful for your kind words! It's fantastic to hear that our Customer Service and Customer Success Management teams, especially Tom, Cody, Issac, Suki, and Diana, have provided you with exceptional support. We're here to make your experience seamless, and we appreciate your recommendation. If you ever need more assistance, don't hesitate to reach out. Thanks for choosing Rebuy! 😊🌟🚀
The Rebuy team is the best, they have great documentation and when I'm lost they support right away. Specially Max, he has saved too many times ;)
Thanks a bunch for the love! 🙌 We're thrilled you find our documentation handy and that Max has been your superhero. 🦸♂️💻 We're always here to guide you through, so don't hesitate to reach out whenever you need a hand.