Rebuy Personalization Engine

Absolutely phenomenal experience with Suki Abdulla! From the moment we started setting up Rebuy, we were quite nervous about whether it would suit our business needs. However, Suki's incredible support and expertise made all the difference. She was ultra-helpful, guiding us through every step and ensuring our online store was running perfectly. We couldn't have asked for a better partner in this process. Thank you, Suki!

Rebuy is a powerful tool that has positively impacted our store, making it a valuable addition for any e-commerce business looking to enhance customer experience and drive sales.

Some Pros!
- Their success team, developers, and support are very easy to work with.
- Open to customization conversations. If the widgets don't look or act how you need, Rebuy is ready and willing to optimize their services to your needs.
- They offer A/B testing, which isn't offered by similar apps.
- Widget rules are highly customizable, allowing you to control what products are recommended to your customers.

Some Cons!
- Turnaround time for certain bug fixes can be long. The good news is if it's a big bug, their developers will implement a temporary fix while a permanent one is worked on.
- Pricing can be expensive for bigger stores if you're not looking to utilize most of their features.
- Rebuy has a ton of features, which is great for your store, but makes the learning curve a little steep. They have help docs, videos, and support to offset this.

Overall, Rebuy has been very accommodating to our business needs, and we're grateful to work with them. Special thanks to our Success Manager, Reza, for being a one-stop Rebuy encyclopedia! You've helped us make the best use of Rebuy's features and keep us accountable for yearly goals.

Love everything about this app - it has heaps of features to adopt, is super easy to use, and has increased our AOV substantially. We've been working with Max for some time now and he's been so helpful and responsive with our more technical requests and implementations. Suki and Emelia have also taken good care of us during a Rebrand in which all of our widgets and Smart Cart needed redesigning, and their patience hasn't gone unnoticed - thanks so much team!

Love all the support and once setup the process is super easy

Great features and great support. Especially Our account manager Monica was very dedicated and quick to handle any problems.

Rebuy is an easy solution to enhance your customer's check-out experience. We moved our store from a standard check-out to a drawer cart check-out with upsells at check-out. While it has yet to be seen how well these upgrades will improve our Average Order Value or Conversions, what has been most impressive is Rebuy's customer service and support. Unlike many other apps that I have used across many devices (Android Apps, Shopify Apps, etc.) that have a decent app but poor support (what do you do when you need help), Rebuy provides timely and consistent support that goes above and beyond what I was expecting.

Just for that, I would 100% recommend giving Rebuy a try to see if it will work for your store/company, because they will do what they can to make sure you succeed.

So far the best Upsell App which offers Pre/Post Upsells in a seemless way. I would especially like to mention Steven, who does a great job. Super helpful even with detailed adjustments. 11/10

Great product, great team! We've seen consistent ROI and our MSM provides incredible support and insights and helps ensure that we're always optimizing and improving as Rebuy introduces updates and new features.

Great solution and team - highly recommend. I've been working with Rebuy for almost a year now and will continue to do so happily for years to come if they keep doing what they're doing. Our Success Manager, Max, has truly added value to the business.

We've seen a stronger return each quarter and a lot of new features that actually work. The app is well integrated in our store and and apps. I'm looking forward to more customizations with our Tapcart mobile apps.

If you're already making money this will definitely make you more.

Unbelievable customer service! I was trying to fix something in my smart cart and didn't know how, so I left a question in the chat. Not only did they get back to me right away, they went in and made all of the necessary changes for me so I didn't have to do a thing. Love them. Love the features they offer. Very impressed!