Rebuy Personalization Engine

I am enjoying the upsells and personalization which we have began to install. We look forward to continuing adding further enhancements to our website thru the rebuy app.

Flynn was able to find why Re-buy wasn't working. Easy to communicate with via e-mail. He was very responsive throughout the whole process. The first issue I had was with shopify. I was able to reach out to Flynn again when I had a second issue and he solved it almost instantly.

Excellent app for building targeted product recommendations based on product tags, collections, vendor, type or pretty much anything else in shopify.

Awesome app with very helpful CS reps. Flynn helped me get a widget in order that I was having quite the trouble with. Highly recommend this easy to use app that has helped in incremental sales.

Hello, I had an issue with my configuration and Rebuy Team really helped me to fix it ! Thanks again !

I love all Rebuy's features! It has helped boost our AOV significantly. I do also have to mention their customer service. Very responsive and always willing to lend you a hand and figure out things. They're always available to hop on calls to explain you how to set up different features.
Definitely a great app that I highly recommend!

Dylan was amazingly friendly and helpful. The app itself is also stellar. Would definitely recommend to all Shopify owners.

Great support and customer success!

I'm rewriting my review for this app, having now used for around 3 months or so.
There is huge potential within ReBuy, with a very pro looking smart cart with a load of bells & whistles.
Unfortunately, the app has consumed a huge amount of my time in trying to work through seemingly endless bugs with implementation, the widgets, the rulesets etc with the customer support team. They are knowledgeable and polite, but it can take days to work through an issue, with their weekends, public holidays and time zone differences taken into account.
Nothing has implemented smoothly and has all required additional coding to get things working.
A number of the 'killer' features are only available for Shopify Plus subscribers, and there is no reflection in the pricing for those who do not have Plus and therefore cannot use these features.
I'll continue using it for now - mostly because I can't face going through the removal of the app (and its theme code), and installing a competitor's version.
In summary, for $250+ per month, I would expect a much smoother experience.

Rebuy is awesome, the functionality is un-matched as is its customer service. Without Rebuy we would not have nearly as many options to increase our sales.