Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
22 maart 2024

Rebuy has been an incredible partner by helping us customize the consumer purchase journey and adding impactful revenue with every order. Our account manager Janet is amazing -- always willing to help us test a new feature/strategy and continue to strive for impact across our Rebuy widgets. Looking forward to testing all the future widget innovation they have to offer!

Momofuku Goods
Verenigde Staten
Meer dan een jaar gebruiken de app
Rebuy heeft geantwoord 29 maart 2024

Thank you so much for sharing your fantastic experience with Rebuy and the special mention of Janet! She's truly a gem, and we're lucky to have her on our team, always ready to explore new strategies and features with you. Let's keep making waves together! 🚀

17 april 2024

Great App. Super helpful support team!

The Jojoba Company Australia Inc
Verenigde Staten
11 maanden gebruiken de app
Rebuy heeft geantwoord 19 april 2024

Thank you for the great feedback! 🌟 We're delighted to hear that you're pleased with our app and the support team. We're here to help anytime you need us and look forward to continuing to provide excellent service!

9 mei 2024

By far the most amazing customer support of all time. Of any company of any industry. Above and beyond to fix an issue that i caused by installing another app. Truly outstanding and I recommend this product to everyone as they will go above and beyond for customisations as well. I was saved from a literal million dollar disaster with expert support, in minutes of me asking for help. I wish I could sent a tip through here to K.

Select Australia
Australië
9 maanden gebruiken de app
30 april 2024

This is likely our first review of many... Our store has been using Rebuy for almost 6 months now and we have nothing but good things to say. Our AOV has greatly increased since this time last year, and we are continuously refining the app's features to improve our CVR. Whenever we have questions, their Support Team is quick to give us acceptable solutions. Today, in particular, Dashona was exceptionally helpful in troubleshooting a tricky issue for me. She was committed to finding a solution, and she was able to provide a fix within the same day as my initial request. We can't recommend Rebuy enough!

Eagle Creek
Verenigde Staten
9 maanden gebruiken de app
Rebuy heeft geantwoord 3 mei 2024

Thank you for taking the time to share such a fantastic review! Dashona exemplifies our commitment to prompt and effective support—glad she could assist with your issue so quickly. We appreciate your strong recommendation and look forward to many more months of successful collaboration! 🌟💪

23 april 2024

We highly rate Rebuy, having been using it for about 8 months now. The support we've received from Max has been incredible, if ever we're unsure about setting up a new post-purchase sales flow or running a special offer he's there to sense check for us. The functionality of both the smart cart and upsells are great, and make it easy for us to change things on the fly.

Kester Black Australia
Australië
9 maanden gebruiken de app
Rebuy heeft geantwoord 26 april 2024

Thank you for your glowing review! 🚀 It’s fantastic to hear how Max and our features have positively impacted your experience with Rebuy. We pride ourselves on providing flexible and effective solutions, and your feedback reaffirms the hard work we put in every day. Here’s to more successful sales flows and offers with Rebuy!

2 mei 2024

Our merchant success manager, Max, has been great, and the app generated an additional $40K for us on month 1, and has continued to do so.

Silver Lining Herbs
Verenigde Staten
9 maanden gebruiken de app
17 april 2024

It's the team that truly makes them stand out. Suki, our launch manager has been a champion for us. Thanks for the education on the platform and helping us get the most out of Rebuy! We have already begun to see positive results.

Opus Art Supplies
Canada
8 maanden gebruiken de app
Rebuy heeft geantwoord 19 april 2024

We're thrilled to hear about your positive experience and the standout support from Suki! 🌟 Thank you for acknowledging the hard work and dedication of our team. It's fantastic that you're already seeing great results from using Rebuy. We look forward to continuing to support your success and help you maximize all the benefits our platform has to offer!

11 april 2024

Our team has learnt a lot from the Rebuy team, Max Trummer has been amazing, explaining everything very carefully and we have increased our sales!
Not only that, we are guaranteeing that our customer's experience is perfect from the moment they open our website until the very end at the check-out thanks to the app!

Mauviel1830
Verenigde Staten
8 maanden gebruiken de app
Rebuy heeft geantwoord 19 april 2024

That's fantastic to hear! 🚀 We're so glad Max has been able to help you enhance your team's skills and boost your sales. It's great that our app is also improving your customers' experience from start to finish. We look forward to continuing to support your success!

1 mei 2024

We have been using Rebuy for about 9 months and we love it. We had a rocky start with the dev team but Max was a superhero and really helped us get everything sorted.

The support is amazing, it's great to be able to double check a complex logic with Max when we really need to!

Kester Black New Zealand
Nieuw-Zeeland
6 maanden gebruiken de app
Rebuy heeft geantwoord 3 mei 2024

Thank you for sticking with us through the rocky start and for your kind words about Max and our support team! It’s fantastic to hear that you’re loving your experience with Rebuy. We’re always here to help with any complexities you encounter. Looking forward to continuing to support your success! 🌟🛠️

24 april 2024

Over the last 30 days Rebuy has helped us increase AOV by over 23%! The app is amazing and so is their incredible support team. From their onboarding to growth follow-up calls every step of the process has been smooth and their team has been so available and quick to help. Special thank you to Janet for all of your help! 10/10 would recommend to every business!

Tosi
Verenigde Staten
6 maanden gebruiken de app
Rebuy heeft geantwoord 26 april 2024

What a fantastic achievement—congratulations on your increased AOV! 🎉 We're so pleased to hear that Rebuy has been instrumental in your success and that you've found our support team, especially Janet, to be so helpful. Thank you for recommending us, and we look forward to continuing to support your business growth every step of the way!