Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
4 de março de 2021

We've been using ReBuy for about six months and I have to say their customer support is unmatched. We mainly use ReBuy for their Free Gift With Purchase functionality, which allows you to automatically add free gifts to a customer's cart (vs. needing the customer to add it manually). Last week I noticed that my FGWP widget was missing a specific functionality that was needed for our new promotion, so I slacked their dev team (yes, you have direct access to their team via Slack!), and spoke with Jordan about my issue. He got to work and released an update the SAME day that allowed our promotion to work as intended. Thank you Jordan and team!

Toynk Toys
Estados Unidos
6 meses usando o app
Rebuy deixou uma resposta 4 de março de 2021

Thank you!! 🙏 Jordan is awesome!! So happy he was able to help out and produce the fix immediately. That's what's up! Yew! 🤙 We are working hard daily to make Rebuy an insane revenue generating machine and investing in our team and our merchants. Lots of growth ahead for your shop and we can help even more. Again, thank you!

Data de edição: 3 de maio de 2022

they have been great - seriously
Brad and Christian - high five to you both
Thanks for everything you have helped us with

Poppy's Picnic
Reino Unido
6 meses usando o app
Data de edição: 28 de janeiro de 2021

We've had increased sales by using Rebuy and their customer service is always quick to answer. They tend to already have plenty of help docs to help walk you through things, but are ready to help with whatever if they don't. We're still working our way through trying out all the features, but so far so good!

Vital Plan
Estados Unidos
6 meses usando o app
Rebuy deixou uma resposta 28 de janeiro de 2021

Thank you so much For taking the time to leave a 5 star review and giving us a chance to help grow your business!! 🙏 yahoo!!

12 de agosto de 2022

I am enjoying the upsells and personalization which we have began to install. We look forward to continuing adding further enhancements to our website thru the rebuy app.

Rastelli's
Estados Unidos
6 meses usando o app
Rebuy deixou uma resposta 15 de agosto de 2022

Thanks so much for the wonderful review! We are pumped that you are enjoying the app so far. Please don't hesitate to reach out if you ever have any questions!

26 de março de 2021

Rebuy was extremely simple to setup and implement immediately! Their team provides exceptional customer support and is available to help anytime - amazing communication.

theory11
Estados Unidos
6 meses usando o app
20 de dezembro de 2022

The app is very intuitive and makes running campaigns quite easy. Matt and Suki are always amazing when troubleshooting all our questions and helping us leverage the platform to boost our AOV! Anytime we run into an issue - they're quick to respond and help out. Great addition to our app stack - they have thought of everything and are really receptive to feedback. A+

Alani Nu
Estados Unidos
6 meses usando o app
Rebuy deixou uma resposta 20 de dezembro de 2022

Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Thank you! 🙏

2 de setembro de 2021

Flynn was able to find why Re-buy wasn't working. Easy to communicate with via e-mail. He was very responsive throughout the whole process. The first issue I had was with shopify. I was able to reach out to Flynn again when I had a second issue and he solved it almost instantly.

The Autoflosser
Estados Unidos
6 meses usando o app
Rebuy deixou uma resposta 2 de setembro de 2021

Flynn is a champion! 🙌

7 de setembro de 2022

Excellent app for building targeted product recommendations based on product tags, collections, vendor, type or pretty much anything else in shopify.

Zidar Kid
Reino Unido
6 meses usando o app
Rebuy deixou uma resposta 7 de setembro de 2022

Thank you for the great review! We are so happy to see that you are enjoying Rebuy thus far and are excited to see your ROI grow with further optimizations the tool can offer!

3 de junho de 2022

Awesome app with very helpful CS reps. Flynn helped me get a widget in order that I was having quite the trouble with. Highly recommend this easy to use app that has helped in incremental sales.

The House of LR&C
Estados Unidos
6 meses usando o app
Rebuy deixou uma resposta 7 de junho de 2022

Thanks so much for the review! We are happy that you are loving the app and the support! Please let us know if there is anything else we can do to help.

16 de novembro de 2022

Hello, I had an issue with my configuration and Rebuy Team really helped me to fix it ! Thanks again !

Ziggy
França
5 meses usando o app
Rebuy deixou uma resposta 16 de novembro de 2022

Thank you for the great review! We are happy to hear that you are having such a great experience with the Rebuy app and our Team. Please don't hesitate to reach out should you ever have any questions :-)