Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
28 de julho de 2022

Abolutly incredible support from you guys. Had some minor issues to get my stuff to run like I wanted to. They done everything to make me happy in no time.

Johnnys Clipper
Alemanha
6 dias usando o app
Rebuy deixou uma resposta 29 de julho de 2022

Thank you so much for the review. We are happy to hear you had an excellent experience with our support team!

26 de abril de 2023

We just started with the app, and so far so good. The app support is beneficial, they offer chat support. This is a must today, specially for more complex apps. I will update you after we start using the widgets and all their features. But for now - five stars!

BYROKKO LLC
Estados Unidos
6 dias usando o app
Rebuy deixou uma resposta 26 de abril de 2023

We are so glad to hear that you are finding our app to be useful and that the chat support has been helpful for you.

We are looking forward to hearing back from you after you start using the widgets and exploring all the features of our app. We are confident that you will find them as helpful and user-friendly as the app itself.

Please don't hesitate to give us a shout should you need any help along the way!

17 de maio de 2022

Great customer support getting the app dialed in. Very easy to customize, you just need to know where to look! :)

Cart Tek
Estados Unidos
6 dias usando o app
Rebuy deixou uma resposta 17 de maio de 2022

Thank you for your review! We will continue to improve the app and make things easier to find!

23 de dezembro de 2021

The app drastically improved our cart flyout as well as our ability to upsell and have free gifts automatically display in the cart. Rebuy also has the best customer service with any app that we have used. Unbelievable support helping us launch as quickly as possible. Looking forward to rolling out all of the features they offer!

OROS
Estados Unidos
6 dias usando o app
25 de abril de 2022

This app has been amazing for us. At first, challenging to set up, but with the help from the support staff, especially Zach, he was able to guide me through the correct setup across multiple widgets. We had required custom coding and Zach went OVER and BEYOND to help. Honestly, the guy below said something about Strauss deserving a pay raise, but I'd like to nominate Zach for that pay raise because he is just as AWESOME

Sunset Boutique
Estados Unidos
6 dias usando o app
Data de edição: 18 de dezembro de 2022

I'm rewriting my review for this app, having now used for around 3 months or so.
There is huge potential within ReBuy, with a very pro looking smart cart with a load of bells & whistles.
Unfortunately, the app has consumed a huge amount of my time in trying to work through seemingly endless bugs with implementation, the widgets, the rulesets etc with the customer support team. They are knowledgeable and polite, but it can take days to work through an issue, with their weekends, public holidays and time zone differences taken into account.
Nothing has implemented smoothly and has all required additional coding to get things working.
A number of the 'killer' features are only available for Shopify Plus subscribers, and there is no reflection in the pricing for those who do not have Plus and therefore cannot use these features.
I'll continue using it for now - mostly because I can't face going through the removal of the app (and its theme code), and installing a competitor's version.
In summary, for $250+ per month, I would expect a much smoother experience.

Pixie Wing
Nova Zelândia
5 meses usando o app
Rebuy deixou uma resposta 11 de outubro de 2022

Hi Pixie Wing Team,

Thank you for your review. We're sorry to hear that there have been some bumps in your onboarding experience. We will continue to work with you to sort out the issues you have encountered and ensure your success with Rebuy!

22 de setembro de 2021

Really great app if you're looking to increase your ROI, the customer support is superb as well and they are very willing to help. Zach from Rebuy especially is the MVP!

PawmisedLand
Malásia
5 dias usando o app
7 de fevereiro de 2022

This app is great for what we need. We added it purely for the GWP option but ended up using so many more widgets. The smart cart is great and really helps conversion - the shipping bar, cross sell and recommendations are really fantastic. Also having the discount code box in the cart is helpful. The developers helped us with customizing a few widgets for what we really needed.

Businessandpleasureco.com.au
Austrália
5 dias usando o app
25 de abril de 2022

We have had a broken site for over a month reached out to support countless times now live chat has disappeared. They are ignoring us really bad behaviour.

Cali Tiger
Austrália
4 meses usando o app
Rebuy deixou uma resposta 26 de abril de 2022

Thank you for your review. We're sorry to hear you have had a frustrating experience, but truly appreciate you bringing this issue to our attention. We would like the opportunity to talk and investigate your feedback further.

An email has been sent to our documented address for the Cali Tiger brand, requesting a time to speak. If you did not receive it, could you please contact me at Christian.Sokolowski@rebuyengine.com so we can set up some time to meet?

19 de outubro de 2021

Great people, great app. easy to get set up and get started with all our upsells. Their app gives you great features for shopify plus.

Plug.tech
Estados Unidos
4 dias usando o app