Rebuy Personalization Engine , 424 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
30 mars 2023

Rebuy has been a dream come true for us! We previously had a cart similar to their 'smart cart' that was entirely custom / non dynamic. Keeping it updated was extremely difficult and overtime it degraded. I love that we can keep our cart fresh and easily swap out different promotions and widgets. I can easily say we've seen a boost in both AOV and CVR. I'm excited to integrate Rebuy with more areas of our site including PDPs, homepage, etc. Also big shout out to Dante Maxwell for his incredible guidance and answers to my ever persistent questions! General chat support has been great as well, super fast and helpful.

Copper Cow Coffee
USA
Rebuy svarade 30 mars 2023

We are so grateful for your kind words regarding Rebuy's performance ❤️

We are so glad you have had such a great experience, from the app's abilities to Dante's incredible guidance and the exceptional support provided by our team. We are committed to providing the best customer experience possible and it is always heartwarming to hear such positive feedback.

Please do let us know if there is ever anything we can do to assist in the future!

30 mars 2023

This app, specifically Janet Gomez (Merchant Success Manager) and Gina Palomar
(Account Executive), helped me solve a promo issue I had been working on for a long time. They were super helpful throughout the whole process, making it easy. I am excited to see how else this app can help!

Rooster Teeth Store
USA
Rebuy svarade 30 mars 2023

Thanks so much for sharing your experience with our team and the app. We will certainly pass on the positive feedback to Janet and Gina. They truly are amazing!

If you ever need help with anything in the future, give us a shout. We are here to help!

29 mars 2023

I am OBSESSED with Rebuy! They offer so many features in one place that you would typically require multiple apps for. Rebuy has done an incredible job at consistently increasing our AOV. This is especially thanks to our amazing rep Janet Gomez! She is incredibly knowledgable within the beauty and cpg space. She has made the best recommendations and is such a joy to work with.

Stratia
USA
Tid som ägnats åt att använda appen: 11 månader
Rebuy svarade 29 mars 2023

We are thrilled to hear that Rebuy has been able to make such a positive impact on your business! Thats what we are here for 😊

We are especially pleased to hear that your experience with Janet, has been so positive. Your kind words will be shared with the entire team, and especially with Janet! Please let us know if there is ever anything we can to to help you in the future!

27 mars 2023

Using Rebuy's smart cart is a game changer. Overall the product can help boost AOV and is a great choice for upselling.

Bariatric Fusion
USA
Tid som ägnats åt att använda appen: Nästan 3 år
Rebuy svarade 27 mars 2023

Hey Bariatric Fusion Team!

Thanks so much for sharing your positive experience with our Rebuy! We are super excited to see all the success you have had with us. If there is anything we can do to assist you in the future, please do not hesitate to let us know.

22 mars 2023

Rich & Dylan were amazing when it came to support. Attentive, knowledgeable, and very insightful when it came time to talk product implementation / impact. Looking forward to the next chat with them.

Xiao Chi Jie
USA
Tid som ägnats åt att använda appen: 11 månader
Rebuy svarade 23 mars 2023

Thank you so much for taking the time to share your positive experience with Rich and Dylan. We are thrilled to hear that they were able to provide you with exceptional support! We will be sure to pass along your kind words to them and let them know how much their hard work and expertise are appreciated.

21 mars 2023

Customer service is great and the product itself is something that gives us a huge edge. Big AOV boost and overall boost to customer experience.

Sleeping Baby
USA
Tid som ägnats åt att använda appen: Mer än 2 år
Rebuy svarade 21 mars 2023

Thank you so much for taking the time to leave us such a positive review! We're pumped to hear that our customer service has met your expectations and that Rebuy has helped give your business a boost in AOV. That's what we're here for! If you ever have any questions or concerns, please don't hesitate to reach out to us.

21 mars 2023

A+ app. and the premiere choice for upselling. There are plenty of other competitors in this space, but the hands-on help we get from our CSM, Janet, is what differentiates Rebuy from the crowd. She's gone above and beyond on several occasions. Truthfully, without her we probably would have went with a competitor.

AutoBrush®
USA
Tid som ägnats åt att använda appen: 5 månader
Rebuy svarade 21 mars 2023

Thank you for your wonderful review! We take great pride in our product, and it's always a joy to hear when our customers appreciate the work we put in. We are proud to have Janet on our team, she is one of a kind and always putting in that extra effort to help others succeed 🤩

Thank you again for your kind words and for choosing Rebuy!! If you ever need any further assistance, please don't hesitate to reach out to us.

21 mars 2023

Terrific App. That said-- I don't think app is an appropriate definition for ReBuy; they are a must-have for any committed E-comm brand looking to scale.

Leilo
USA
Tid som ägnats åt att använda appen: 17 dagar
Rebuy svarade 21 mars 2023

We are thrilled to hear that you found our app to be terrific and a must-have for your brand and other brands looking to scale! Thanks so much for sharing your thoughts. Please let us know if there is ever anything we can do to help your continued success!

16 mars 2023

ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!

Jerome Alexander
USA
Tid som ägnats åt att använda appen: 4 månader
Rebuy svarade 17 mars 2023

We are super happy hear that ReBuy has helped your business grow so much in the past three months! I'll be sure to pass along your positive feedback to Rich Matukaitis, your Merchant Success Manager. Thank you for sharing your positive experience with ReBuy!

Redigerat 15 mars 2023

The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!

Siblings
USA
Tid som ägnats åt att använda appen: 15 dagar
Rebuy svarade 16 mars 2023

That's great to hear! We're so glad that our customer support was able to help you out and that you're already seeing positive results. We take pride in our customer support and are always striving to provide the best service possible. We look forward to hearing more success stories like yours!