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Rebuy is incredibly easy to use, intuitive in it's setup, and most importantly... it sells product! Rich Matukaitis has been invaluable in getting us going on the platform, and walking us through all that Rebuy has to offer.
It's fantastic to hear that Rebuy has been easy to use and effective in selling products for you! We're thrilled that Rich Matukaitis has been invaluable in helping you navigate the platform and its offerings. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 😊
Tom was really helpful in customizing the widgets to how I wanted. He is also very friendly and nice. App works very well 5 Stars!
Fantastic to hear, thank you for the 5-star review! We're glad Tom could assist in tailoring the widgets to your liking, and that his friendly service made your experience even better. Your satisfaction is our top priority at Rebuy!
Great functions, great support!
Thank you so much for your kind words! 🌟 We're thrilled to hear you're enjoying our functions and support. We're here to ensure your experience remains top-notch, so don't hesitate to reach out anytime!
Great app, Max is my manager and has helped me greatly setting up different features. Greatly appreciate his work.
Thanks for the positive feedback! It's wonderful to hear that you find Rebuy a great app and that Max has been instrumental in your success. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you! 😊🛠️
Platform in it's core product is really good, the ability to add products at the cart helps drive revenue and increase AOV. Some of the other features are pretty buggy though and haven't work particularly well for us so far, but the support I have received from our account manager Monica has always been extremely attentive and fast to look at the issues.
Thanks for sharing your thoughts! We're glad to hear the core product and the ability to add products to the cart have been beneficial for driving revenue and increasing AOV. We apologize for any issues you've encountered with other features, and we appreciate your patience. It's fantastic to know that Monica, your account manager, has been attentive and quick to address any concerns. If you ever need further assistance or have additional feedback, feel free to reach out. We're here to help! 😊💻🛠️
The best SmartCart you will ever see. And the best? It isn't just a SmartCart, there are so many great other features such as widgets, post-purchase, switch to subscription, etc. And the support team is awesome with an answer to all your questions! Really happy to find out about this app.
Thanks a bunch for your amazing feedback! We're super excited that you're enjoying our SmartCart and all all of the Rebuy features. If you've got any questions, our support team is here to help! Feel free to reach out anytime. We're here to make sure your experience rocks! 😊🛒✨
Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.
That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we hit the mark for you. If you ever need more help or have further questions, feel free to reach out. Thanks for your kind words! 😊🌟👏
The app works great, but we had a few bugs with getting a Gift With Purchase offer live for Black Friday. The customer service team was amazing- fixing it almost immediately ON THANKSGIVING EVENING! We appreciate the great customer service!
Thrilled you're loving the app! Sorry about the Black Friday hiccups, but we're stoked our customer service team saved the day on Thanksgiving evening. Your shoutout means the world to us – thanks a million!
Rich is a blackbelt at Rebuy. Not only that but he totally understood our business and how we could optimize for our needs and customers. How good is that? How valuable is that! Just incredible.
We think Rich is pretty amazing too! We're thrilled he could tailor Rebuy to fit your business needs seamlessly. If you ever need more insights or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🥋✨
Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!
We're incredibly grateful for your kind words! It's fantastic to hear that our Customer Service and Customer Success Management teams, especially Tom, Cody, Issac, Suki, and Diana, have provided you with exceptional support. We're here to make your experience seamless, and we appreciate your recommendation. If you ever need more assistance, don't hesitate to reach out. Thanks for choosing Rebuy! 😊🌟🚀