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We implemented this app for the flyout cart and recommend items feature. I was recently having some issues and one of their customer service reps, named Diana, was a lifesaver. She was so patient and helped me fix wonky coding that our contract developers implemented in an effort to match our branding.
Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!
This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.
Thanks for your positive feedback! We're thrilled our app's upsell features are working for you, and we're always here to assist with any questions or unique needs you have. Feel free to reach out anytime.
Our collaboration with Re-Buy has been an outstanding 5-star experience thus far. Max Trummer, our dedicated Re-Buy Success Manager, is nothing short of a company treasure. His responsiveness, unwavering assistance, exceptional patience, and availability to address inquiries in our timezone, despite being in different hemispheres, have significantly contributed to our positive experience.
The onboarding process, guided by Emelia, was exceptionally smooth and hassle-free. While it's still early days for us with the app, initial performance indicators are extremely promising. The sheer versatility in configuring widgets for our business needs is a standout feature, and Max's knack for offering valuable suggestions and assisting us in making necessary adjustments has been invaluable.Working with Re-Buy, particularly with Max at the helm, has proven to be a great experience that I can confidently recommend.
We're genuinely touched by your glowing feedback! Max Trummer and Emelia are indeed rockstars, and we're thrilled they could make your experience so positive. We're delighted to see promising initial results for your business. If you ever need more suggestions or have questions, we're just a message away. Here's to more successful collaborations ahead! 🌟😊🚀
Rebuy has been an awesome tool for increasing our AOV and conversion. We are seeing great results on our Cart and Checkout widgets, not only in product discovery but also in building larger baskets. Their team is really hands on and responsive and the app is very intuitive.
Thank you for your kind words and appreciation. We're committed to providing the best support, and we're here to assist you further with any feedback or questions you may have. We value you as a customer and thank you for choosing Rebuy!
I'm committed. All in. I want to become a ReBuy Power (User) Ranger.
After two days of figuring out the tool myself (it's pretty intuitive, and they've got great resources), I hopped on a call with Suki, and for 30 minutes, we plowed through the remaining features, setting up revenue drivers and testing out the tech with ease. MORPHIN TIME! We're set up and rolling.
I've loved every interaction with their team and am waiting for that power ranger status here soon. Thanks Rebuy!
Thank you so much!! 🙏 We are looking forward to doing everything we can to help support and grow your business. Cheers and thank you again for taking the time to share your experience with others. Keep in touch.
P.S. Go Go Power Rangers!!
Rich is a blackbelt at Rebuy. Not only that but he totally understood our business and how we could optimize for our needs and customers. How good is that? How valuable is that! Just incredible.
We think Rich is pretty amazing too! We're thrilled he could tailor Rebuy to fit your business needs seamlessly. If you ever need more insights or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🥋✨
Rebuy is a must for any eCommerce business. It's like printing money. The support is fantastic and they're always improving the product.
Thank you for your review! We’re so glad to hear that you are enjoying the Rebuy app, and experience with the support team. We are always working hard on expanding the capabilities of the app and are happy to see it isn't going unnoticed!
Great customer service and assistance when implementing and integrating product. Product is fast and efficient and very customizable.
Thank you so much for the kind words! We are thrilled that you are having such a great experience with Rebuy app and the Support Team! Please don't ever hesitate to reach out if you need anything!!
Great support! Easy setup.
Awesome to hear you're happy with our support and found the setup a breeze! If you ever need assistance or have questions in the future, we're here for you. Thanks for choosing us! 😊👍
5 star tech support that helps within minutes -- much appreciate the help and patience with new customers!