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Have already noticed a difference in my AOV after adding in the Smart Cart with product recommendations. The customer support is amazing as well, had my questions answered within a few hours. Highly recommend if you enjoy making money.
I love all Rebuy's features! It has helped boost our AOV significantly. I do also have to mention their customer service. Very responsive and always willing to lend you a hand and figure out things. They're always available to hop on calls to explain you how to set up different features.
Definitely a great app that I highly recommend!
Rebuy is a lot of bang for the buck.
Every frontend app you add to your site will make it slower, so being able to get product recommendations, cart upsells, product addons, checkout upsells, smart cart, post purchase offers AND a link builder, is a great deal.
Pricing
Rebuy also has a very sensible pricing model. Unlike what is common ("$399/mo" flat), your bill depends on your amount of orders. So after a bad month, you pay less, and after a good month, you pay more.
Results
We have used it for less than a month, but during that time, Rebuy can account for 8.92% of our revenue. I expect this to increase over time as we optimize more, aiming for 12-15% or so. This has been for addons, product recommendations, cart upsells, and checkout upsells only.
Support
Not the fastest, but good enough. I had a great onboarding call with an employee who physically wrote down a whole page of notes based on my feedback, and they genuinely care about feedback and their users.
Control
You make the logic for recommendations to a big extent by yourself. This gives good control over which products gets displayed where. The output logic is currently a bit lacking, but I expect that to improve in not long. (you can precisely target any product you like, but determining which products will show up is somewhat limited per 04.04.22)
Conclusion
One of my new favorite apps! I find it surprisingly satisfying to make more logic and addons, it's quite versatile (though with a bit of a learning curve), and you get a lot for what you're paying. Highly recommended.
Initially we had a rough start with the platform, but their support team was quite considerate enough and helped us throughout the entire installation process. We have been seeing some very good results after all the widgets were installed. We would definitely recommend trying the dashboard once.
Thank you for your review. We're sorry to hear you have had a frustrating experience with our support, and encountered some hiccups with the app, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them.
We will send out a communication to our documented email address for the White Willow brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
Customer service is great and the product itself is something that gives us a huge edge. Big AOV boost and overall boost to customer experience.
Thank you so much for taking the time to leave us such a positive review! We're pumped to hear that our customer service has met your expectations and that Rebuy has helped give your business a boost in AOV. That's what we're here for! If you ever have any questions or concerns, please don't hesitate to reach out to us.
The whole Rebuy team has been a pleasure to work with from initial integration, all the way through optimization. Between the friendly and helpful team and the results themselves, I am a Rebuy advocate.
Hey Stash Tea Team!
Thank you for the marvelous review! We are happy to hear that you have had a great end to end experience with the product and the team thus far. We look forward to seeing your future success!
This is the best App on the Shopify app store! Rebuy has helped my AOV go up by 30%. This app is a game changer!!! Added bonus the customer services is amazing!
Amazing app and the team is super helpful! They are so responsive and give great ideas and recommendation to increase AOV. Definitely recommend!
Thank you so much!! You guys have been awesome to work with and are always pushing the envelope of what’s possible!! Keep it up and THANK YOU for the positive feedback. Makes a HUGE difference to our team. Cheers! 👋
Rebuy has been a great tool for our site to help increase AOV. We implemented the Smart Cart which has been great in easing the customer experience and also in cross-merchandising product. The support team is amazing - Aaron was our account supervisor and was super helpful in guiding us on what to implement into our site. Jordan was our technical support and was a huge help in getting everything set up and adjusting for any feedback we had. They're quick to respond to any questions and truly care about optimizing your site experience.
Hi, I am loving the upsells as well as the ability for users to purchase again after purchasing with post-purchase. Flynn was very helpful thank you.