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Great app and great customer support! Rebuy is the real deal. Only 5 stars from me, I couldn't ask for better service. Thank you!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Great app and great support to set up recommendations throughout the site. We have them on home, product and checkout pages.
We launched ReBuy just before the BFCM week as we constantly wanted to add more personalization and campaigns to increase our AOV. What happened after the launch was just awesome; we are seeing increased AOV and their SmartCart is a game changer. If you use Shopify, then adding Rebuy is a must. You don't just increase the revenue but also save a lot of dev time. Further, want to give a big shoutout to Janet & the entire team for always being helpful.
We appreciate your excellent review! It's great to know that you're enjoying using Rebuy and having a positive experience. Janet always does an outstanding job, and we're thrilled that she could assist you. If you have any further questions, please don't hesitate to contact us. Thank you!
From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.
We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! 🚀 Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.
Rebuy is an awesome app for a Shopify store. Seamless integrations, great functionality. The tools are effective at increasing cart size, AOV, and CVR. Don't for get the cross-sell and upsell. Rebuy is good for business. Dante is such a great partner. He is an extension of our team.
Thanks so much for sharing! We are so happy to hear that you are having such success with Rebuy. We are proud of the products we launch and comments such as this are why we continue to strive for excellence every day. Please don't hesitate to reach out should you ever need anything!
The Rebuy team has been fantastic in supporting our migration and beyond. Reza and Aiman were quick to respond and help us out with making modifications in the Smart Cart and getting our initial widgets up and running! It's a really useful and intuitive tool that fuels not just our cart but so many upsell and cross-sell features on our store.
It's wonderful to hear that the Rebuy team, particularly Reza and Aiman, has been fantastic in supporting your migration and beyond! We're glad they could assist you in making modifications to the Smart Cart and getting your initial widgets up and running. If you ever need more assistance or have further questions, feel free to reach out. We're here to help fuel your success! 😊
Wow this team is talented. Had a bit of trouble getting some features to work and their chat support took care of every request and even helped integrate an unsupported Subscription platform! Honestly, couldn't give this app a higher recommendation. Still waiting to measure lift from the utility, but so far its improved the customer journey on our store.
Thank you so much for the wonderful review! We couldn't be happier that you are enjoying your experience so far. Please let us know if there is anything else we can do to help get you set up for success!
Excellent App and Support! Aiman did such a great job and was so helpful! Continuously helped me and went above and beyond.
Thank you for the awesome review! We are happy to hear that you are having a great end to end experience with the product and the team thus far. We look forward to seeing your future success!
We signed a launch contract on 15th September and expected to go live with a solution 2 weeks later. It's now 60 days later and our job is moving at a glacial pace. Communication is poor with our launch manager and is made worse by the time difference with the EU. Update 17th Nov 2022 - The ReBuy team worked though our issues and helped get us live today. Based on today's help and quick response to my negative review I'm happy to update my feedback from 1/5 stars to 5/5 stars.
Hi,
Thank you for your review. We are sorry to hear that you have had a bumpy start with Rebuy, but we are grateful for the feedback. We will reach out to discuss the matter with you directly and see what we can do to make this right.
Pays for itself!
We're so happy to hear that our service is proving to be invaluable for you! Thank you for your feedback and continued support. Let us know if there is ever anything you need! 💲💲💲💲