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So far, really impressed with how Rebuy makes very technical things related to optimizing upsells and AOV incredibly simple. Takes a little bit of setup work, but the value is undeniable. Also, support from the team is top notch in helping you succeed which is much appreciated!
Hey Keap Candles Team,
Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with the Rebuy app and our Team. Please let us know if there is anything else we can do to help aid in your continued success!
Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.
That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we hit the mark for you. If you ever need more help or have further questions, feel free to reach out. Thanks for your kind words! 😊🌟👏
After an initial hiccup, their executives reached out, and help me figure out some of the issues I was having. Have to say that this showed me that this is a company that is "in it for the long run" and truly values customer experience. Lots of different features all bundled into 1 cool app!
[UPDATE] We are so happy that we were able to resolve the issues. Thank you for the partnership with our team. We look forward to future success with the U Speakers brand!
Thank you for your review. We're sorry to hear you have had a less than superb experience with our support, but appreciate you bringing this issue to our attention. We will investigate the root cause of the gaps you have mentioned here and will make adjustments to correct them.
We will send out a communication to our documented email address for the U Speakers brand to discuss further. Again, thank you for your feedback. We look forward to seeing what we can do to make this right!
Very versatile and intuitive app which is simple to use and provides countless opportunity to increase AOV and test revenue generation. Any issues we've encountered have been quickly seen to by their CX and Dev teams and there's clearly a great focus on ensuring your experience is the best it can be. 5 stars from me.
Your review makes a huge difference to our team. Thank you! 🙌 Keep in touch and please don't hesitate to reach out if you need anything. Best of luck growing your shop! Happy Holidays!
Pretty good app. Some bits can be a bit tricky to imlpement, like the placement of the widget on the page, but overall the level of customisation is pretty good.
ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!
We are super happy hear that ReBuy has helped your business grow so much in the past three months! I'll be sure to pass along your positive feedback to Rich Matukaitis, your Merchant Success Manager. Thank you for sharing your positive experience with ReBuy!
Very user-friendly and easy to get started! We have seen the greatest success with the SmartCart feature on our 'Cabana Sets'
Thanks so much for the great review! We are happy to hear you are enjoying Rebuy and look forward to watching your future success :-)
Excellent functionality, relatively easy to configure (some dev work may be required) and top notch support. Reza our Enterprise Merchant Success Manager and Jeff, their engineer, have been proactive on helping us achieve results and ultimately increase our revenue. Highly recommend.
Great to hear you're enjoying Rebuy's excellent functionality! We appreciate your recommendation. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to help! 🌟
Very powerful app with many features. Support has been better than most apps as well, providing a fix for a (pretty niche) issue I was having.
Thank you for the excellent review! We are overjoyed to hear that you are having a great experience with the product and the team thus far. We look forward to seeing your future success!
Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!