整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
编辑时间:2022年7月25日

We have been able to easily do some promotions that were very difficult in the past with automatically adding free gifts to orders. We are also seeing a huge uplift with the smart cart and ai recommendations!

SILCA
美国
9个月 人在使用应用
2019年5月25日

We've had a similar experience using Rebuy as Primal Kitchen. Almost everything we do is built around subscriptions so the fact that Rebuy works with this in mind has been great for us. We've been using Rebuy for a little over 7 months now and it's definitely helped boost sales and overall revenue. We use the app to send automated order follow up emails with embedded coupons which we use to incentivize reorders and the smart cross sell tools (customers who bought this also bought) on our product pages and shopping cart. Rebuy works with our subscription app ReCharge which is really nice. Also, the app has stellar in-app reporting using the 30 60 and 90 performance reports so you can see what impact the app is having. For example sales figures, click through rates, average revenue per email, add to carts, product views, etc. Developers have been quick to respond and open to feedback. Great app. 5 stars.

- Primal Blueprint, Shopify Plus

Primal Blueprint
美国
9个月 人在使用应用
Rebuy已回复 2019年5月28日

Thanks for the feedback and 5 star review. Since subscriptions are a big part of your business you should know we have some new ReCharge Subscription features in the works; Powerful, automated cancel follow up emails with one-click rebuy/reactivate links + related analytics. 🙌

Keep in touch and thanks again for the feedback and ⭐️⭐️⭐️⭐️⭐️ review.

- The Rebuy Team

编辑时间:2023年6月30日

Another Update: Rebuy keeps doing its thing, it's lifted our AOV and their customer service continues to be stellar.

Update: All the issues were addressed and the Rebuy team came through. I had my doubts at the beginning but everything has been handled professionally. It goes to show that any implementations on the store can be troublesome but at the end, it matters when the vendor is willing to stick with you and fix the issues at hand. I have a new found respect for the Rebuy team in this 180 turnaround.

Our sales got slashed by almost 50% whenever theRebuy "smart cart" was in use. We reached out to support and we felt they treated us like it was our fault. We thought the implementation process was rocky and incompetent with several hiccups but the final result was what sealed the deal. We honestly can't recommend Rebuy if you have a seven figure store. Review update Nov 1st, 2022: Working with the Rebuy team to reimplement and work out the issues in the original implementation.

Tropical Fruit Box
美国
9个月 人在使用应用
Rebuy已回复 2022年10月28日

Hi,

Thank you for your review. We are sorry to hear that you have had a rough experience with Rebuy, but we are grateful for the feedback. We will continue to discuss the matter with you directly and see what we can do to make this right.

2022年7月27日

Great customer support - helped me fix a bug of my upsells not showing in a day. Thank you Bradley! Awesome app

BloxBuddies
美国
8个月 人在使用应用
Rebuy已回复 2022年7月27日

Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Bradley is a rockstar!

2022年12月9日

Rebuy has been AMAZING. Our AOV over BFCM was over 30% higher in 2022 than 2021, and we think a lot of that is attributed to the Smart Cart Widget and Post Purchase Upsell Widget (easy implementations and wins). in addition, their customer support especially Strauss and Dylan, have been incredibly helpful and quick to solve our unique needs.

Rebuy for the win!

Sole Toscana
美国
8个月 人在使用应用
Rebuy已回复 2022年12月9日

Super thankful for your review! Thank you! Please keep in touch and continue to let us know how to improve! We loving hearing from our customers. We are looking forward to working together for many years to come!!!

2022年11月21日

L'outil smart cart améliore considérablement l'expérience d'achat super rapidement. Cela jumelé avec les autres multiples possibilités font de Rebuy un incontournable pour notre site web!

Perlimpinpin
加拿大
8个月 人在使用应用
Rebuy已回复 2022年11月21日

Merci beaucoup pour la bonne critique! Nous sommes ravis d'apprendre votre succès !

2022年9月21日

It’s a really amazing app! The learning curve is super steep but when you get how the system is setup it gives you awesome possibilities!

TacNGear
瑞典
8个月 人在使用应用
Rebuy已回复 2022年9月21日

Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!

编辑时间:2020年6月10日

Love this app! The support team was excellent. Upgraded my theme with gorgeous up-sell functions! Would recommend! :)

The Pretty Smart Food Co
英国
8个月 人在使用应用
Rebuy已回复 2020年6月18日

Thank you for the feedback!! We have some killer marketing automation features that are also worth a look!! So cool to have you guys onboard! We appreciate your business and the positive feedback. Thank you!

2022年3月11日

App is amazing and support even more so. Quick to respond and the app drives revenue by increasing AOV and more

Baraka Impact
加拿大
8个月 人在使用应用
编辑时间:2023年3月6日

Customer service is very helpful and timely. We were able to accomplish exactly what we were trying to achieve with prompt customer support.

The POWER of Elderberries
美国
8个月 人在使用应用
Rebuy已回复 2022年8月25日

Hi POWER of Elderberries team!

Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!