评论 (676)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 2% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2022年7月21日

I wish there was a 10 star rating I could give this app. Honestly, such a powerful tool, highly customizable. Above anything else, the team there is super smart and helpful. I can't recommend this app enough. Thank you!

SUPPLIER
日本
13天 人在使用应用
Rebuy已回复 2022年7月21日

Thank you so much for the review! We are happy to hear you had an excellent experience with our support team and are enjoying the app and all of its power!

2022年11月4日

You may find yourself having to custom code some things with this app (e.g., content positioning), but Rebuy support has generally been willing and able help with these tasks. Would like to see more built-in setup options in the future.

BRL Sports
美国
12个月 人在使用应用
Rebuy已回复 2022年11月4日

Thanks so much for the review! We are happy that you are enjoying the app.

We are always enhancing the product and would love some more feedback from you about your experience to understand what you are looking to get out of the app in the future. We will be in touch to discuss!

2020年11月4日

Best upsell/cross sell app I have used. I've had trouble finding lightweight and properly built upsell apps to use. ReBuy has built a very clean solution that is way more customizable than I expected. We're able to modify the look of each component and the functionality. Additionally, their support team is great. They are very helpful and know more than cookie cutter responses --- they actually get their hands dirty and help you integrate into their tool. I'm grateful that someone has built this solution correctly, finally.

Hide™
美国
12天 人在使用应用
Rebuy已回复 2020年11月4日

Thank you so much! Hearing this feedback is huge for us! Let’s keep it goinggggg. Always more we can do! Thank you! 🙏

2021年11月18日

Upsell, mini cart, cross sell and other features are outstanding. We have seen a HUGE revenue increase in subscription adoption and AOV since installing re-buy. We would love it if the rebuy team would put more work into the script performance and progressive enhancement/speed as this app has significant performance impacts on the theme and is currently the biggest drop on our performance metrics which is the only downside.

Arrae
加拿大
12个月 人在使用应用
2021年9月8日

So far we are happy with this app and the Rebuy customer service. They were helpful in quickly identifying a potential issue and making custom adjustments to help us go live. Excited to see how the app performs!

Beach Riot
美国
12天 人在使用应用
2020年5月14日

The staff at Rebuy is incredibly helpful, and their feature set is much deeper than is readily apparent.

They were incredibly accommodating to building us out customizations, and their upsell features are proving to be a vital part of our strategy.

Youthwell
美国
大约1年 人在使用应用
Rebuy已回复 2020年5月14日

Amazing. Thank you! We agree!! Thank you for surfacing this! We have so much to offer in the upsell, cross-sell, and personalization space. Cart flyouts, product pages, home pages, Shopify Plus checkouts and more! All powered by Rebuy JS and our custom cross-sell upsell endpoints. We are doing our best to get the word out. Your feedback helps! Thank you Hunter! 🙏 Let's keep it going!! 🙌

2019年7月3日

Amazing customer service. Very happy with the team's willingness to help me with my requirements, even if it required new feature development. eg, I needed the recommendations to show my home currency and not USD and it was done literally overnight. Even less urgent issues, which had to do with look-and-feel elements, have been addressed and they ensured it was to my satisfaction. Highly recommended.

The Attic
阿拉伯联合酋长国
12个月 人在使用应用
Rebuy已回复 2019年8月21日

Thank you! 🙌

编辑时间:2022年11月20日

-Update:
After posting this review the Rebuy Team got in touch and affected fixes in their app and got us up and running - which is great. However, it still took 4 months and a negative review to get a result. If only this happened sooner we'd be giving a much better review. 3 stars.
----
Really disappointed with our Rebuy experience. After looking at many apps, we specifically chose this app because of its stated compatibility with Multicurrency. / Shopify markets AND the white glove setup at US$1000 - which we ended up doing ourselves anyway.
After literally months of back and forth the app is still not working with currencies, and while we have had our $1000 setup fee refunded - subsequent communications with Rebuy have stopped, they’re simply not replying.
Our last few emails have not been replied to, which is extremely poor. After many hrs of setting up rules were uninstalling and looking at alternatives

Epic Fly Rods
新西兰
11个月 人在使用应用
Rebuy已回复 2022年10月6日

Hi,

Thank you for your review. We're sorry to hear you have had a frustrating experience, but truly appreciate you bringing this issue to our attention. We will take this feedback internally to perform an analysis on what transpired so we can resolve any gaps that we uncover.

2020年4月17日

Rebuy is a great app with even better support. It provides powerful ways to take control of up-sells and cross-sells, highly recommend!

SmilePro Worldwide
澳大利亚
11个月 人在使用应用
Rebuy已回复 2020年4月17日

Your feedback has been awesome!! And we appreciate your business!! Thank you!! 🙏 It's been really fun working with you and your team to deploy Rebuy's cross-sell and upsell tools across your entire collection of domestic and international stores. Nice work. Cheers!

编辑时间:2020年4月29日

AMAZING customer service! John was always available to solve my questions regardless of the time zone difference. The app is everything I was looking for, easy customisable product page crossales, quick to set up and overall made my life easier! I've tried 3 cross selling apps before Rebuy but none of them were this good. Plus you have a top customer service team to help you whenever. Defy recommended!

Perfezione Lingerie
美国
11个月 人在使用应用
Rebuy已回复 2019年11月19日

Terrific! Thank you for using Rebuy and for sharing your experience with others. We read and respond to every review. We appreciate your business and look forward to working with you over the long term! Again, thanks! Reviews like this make a huge difference for us. - From all of us at Rebuy