評價 (724)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年9月17日

Excellent Platform for Boosting Sales

We've been using Rebuy in our company for the past few months, and we couldn't be happier with the results. The platform is incredibly intuitive and offers multiple features that have been key to optimizing our sales. From personalized recommendations to cross-selling strategies, Rebuy has allowed us to significantly increase the value of each transaction, improving both the customer experience and our revenue.

Moreover, I want to highlight the outstanding support we've received from Reza. From day one, Reza has been an essential partner, helping us fully leverage all the features of the platform. His knowledge and guidance have been instrumental in implementing the right strategies and tailoring Rebuy to our specific needs. With his expertise, we were able to integrate the tool more effectively into our processes, maximizing its impact on our sales.

HIGHSTREET
墨西哥
使用應用程式 11個月
Rebuy 已回覆 2024年9月19日

Thank you for the amazing feedback! We're so glad to hear that Rebuy has played a key role in boosting your sales and enhancing the customer experience. Reza is truly a gem, and we’re thrilled his expertise has been so helpful in tailoring Rebuy to fit your needs. We’re here to support you as you continue to grow! 🚀

2024年9月19日

Rebuy has completely transformed our upsell strategy and significantly boosted our store’s performance! The platform is user-friendly, packed with powerful features, and has helped increase our average order value immensely. A special shout-out to Max, our Success Manager, who was incredibly helpful and provided invaluable support throughout. Highly recommend Rebuy to any e-commerce store looking to elevate their personalization and upsell game!

TopTrainer
美國
使用應用程式 接近2年
Rebuy 已回覆 2024年10月4日

Wow, we're so happy to hear how Rebuy has transformed your upsell strategy and boosted your store's performance! 🚀 Thanks for highlighting the platform's impact and Max's amazing support—he'll be thrilled to hear it! We're here to keep helping you elevate your store to new heights. 😊

2024年8月26日

We use a few different platforms and plug-ins and Rebuy by far makes us the most revenue. We've enjoyed being able to test different features and widgets and really make the most we can out of it. Our Merchant Success Manager, Reza Zohouri, is so helpful and very communicative. We highly recommend Reza as your go-to person.

Vibes Only
美國
使用應用程式 1年多
Rebuy 已回覆 2024年8月31日

It’s fantastic to hear that Rebuy has been such a strong revenue driver for your business! We’re glad you’ve enjoyed experimenting with different features, and we’ll definitely pass along your high praise to Reza. Thanks for the recommendation and for being a valued partner! 💼🚀​⬤

編輯時間:2024年9月4日

Rebuy has been a great tool for us at every step of the way. Our rep, Alison, is experienced, professional, determined and always willing to help us solve any issues we are having. Rebuy has truly been a game-changer for us and Alison is a HUGE part of that.

Adding more to the review here as we had some issues with a couple of our widgets and Steven from the chat messenger was so patient, hard working, and didn't give up until he found the solutions for both the issues we were having!

Rebuy, you have a great team on your hands!

HumanN
美國
使用應用程式 大約1年
Rebuy 已回覆 2024年8月2日

Thank you for your wonderful feedback! We're delighted to hear that Rebuy has been a game-changer for you and that Alison's support has been invaluable. We're committed to continuing to provide the high level of service you deserve! 🌟

2024年9月17日

Really helps with upsells and smart cart functionality as we don't have shopify plus yet. Also great customer support - e.g. Max Trummer from support jumped in to support our launch optimisation last minute and stayed with us until we were happy everything was set up properly. thank you!

Synthesis Organics
澳洲
使用應用程式 8個月
Rebuy 已回覆 2024年9月19日

Thank you so much for the kind words! We're thrilled to hear Rebuy is helping with your upsells and Smart Cart, even without Shopify Plus. Max is an all-star, and we're glad he could assist with your launch – we'll be sure to pass along your appreciation! 😊

2024年8月14日

Great app that really helps boost sales. The people behind ReBuy are aqually amazing - they care about their product and their customers.

Honest Paws
美國
使用應用程式 大約4年
Rebuy 已回覆 2024年8月23日

Thank you so much for the kind words! We're thrilled to hear that Rebuy is helping boost your sales, and it means a lot to know our team's dedication shines through. We're here to support you every step of the way! 🚀

2024年9月4日

I had a terrible experience with Rebuy. The app is constantly buggy, and even the simplest features fail to work correctly. What should have been easy to set up required extensive troubleshooting, which shouldn't have been necessary for such basic functionality. To make matters worse, no clear time frame was given to fix any of the issues, leaving me in the dark and stuck with a broken app.

The worst part of the experience was dealing with Dan from support. He was unprofessional, didn’t seem to understand our needs, and failed to provide any helpful solutions. I repeatedly asked for assistance from another support staff who might actually care or understand the urgency, but I was stuck with Dan. His lack of communication and inability to fix even the simplest problems was infuriating.

For an app that charges premium rates, this level of service and functionality is unacceptable. Avoid Rebuy if you value reliability and professional support.

Cali Tiger
澳洲
使用應用程式 2年多
Rebuy 已回覆 2024年9月5日

We are so sorry to hear about your frustrating experience. It's clear that the performance you received fell short of your expectations—and ours. We take this feedback seriously, and we will make sure the team reviews what went wrong here, especially regarding your support interaction. We will reach out to you directly so we can get things back on track and address these issues. Thank you for your patience.

2024年9月5日

Max was an amazing teacher and showed me the ins and outs of ReBuy in an easy to understand manner. I'm excited to see how ReBuy helps us with add-ons once our new site launches!

Wildwood Guitars
美國
使用應用程式 8個月
Rebuy 已回覆 2024年9月19日

Thank you for the kind words! We're thrilled Max was able to guide you through Rebuy so smoothly. Best of luck with your site launch—we're excited to see the impact it will have on your add-ons! 🚀

2024年6月25日

Great solution and team - highly recommend. I've been working with Rebuy for almost a year now and will continue to do so happily for years to come if they keep doing what they're doing. Our Success Manager, Max, has truly added value to the business.

We've seen a stronger return each quarter and a lot of new features that actually work. The app is well integrated in our store and and apps. I'm looking forward to more customizations with our Tapcart mobile apps.

If you're already making money this will definitely make you more.

Maud's Coffee & Tea
美國
使用應用程式 大約1年
Rebuy 已回覆 2024年7月8日

Thank you for such a glowing review! 🌟 We're delighted to hear about your ongoing success and the valuable impact Max has had on your business. We'll keep delivering the features and customizations you need to drive even greater results. 🚀

2024年9月12日

Great onboarding process with the team. Informative & fast. Kalum has assisted in getting our team comfortable with the widgets & back-end set up which has helped tremendously. Already seeing results, can't wait for more!

Slatkin + Co.
美國
使用應用程式 大約2個月
Rebuy 已回覆 2024年9月19日

We're thrilled to hear your onboarding experience was smooth and informative! It's fantastic that Kalum helped get your team up to speed and that you're already seeing results. Here's to even more success ahead! 🚀