整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年10月17日

Rich is a blackbelt at Rebuy. Not only that but he totally understood our business and how we could optimize for our needs and customers. How good is that? How valuable is that! Just incredible.

Heidi Carey
美國
使用應用程式 5個月
Rebuy 已回覆 2023年10月20日

We think Rich is pretty amazing too! We're thrilled he could tailor Rebuy to fit your business needs seamlessly. If you ever need more insights or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🥋✨

2023年11月2日

Great, fast and very helpfful customer support:) Solved all of my problems in a hour.

Lerni.sk
斯洛伐克
使用應用程式 1年多
Rebuy 已回覆 2023年11月3日

Glad to hear you had a positive experience with our customer support! We aim to be fast and helpful. If you ever run into more issues or have questions, don't hesitate to reach out. We're here to assist! 😊🚀👍

編輯時間:2023年12月6日

Support went the extra mile for us to set it up for our store. A Alamdy did a great job. Keaton is a fantastic rep and helped us set up post purchase experience. Thank you for the great team.

Pop on Veneers
美國
使用應用程式 大約2個月
Rebuy 已回覆 2023年10月30日

That's wonderful to hear! We're thrilled that Aiman could go the extra mile to help you! If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for your kind words and for choosing us! 😊🛠️👍

2023年10月25日

Rebuy's support service has been incredible so far. Really appreciate how much information each interaction has provided. A special thanks to Janet Gomez and Vinson who have gone above and beyond to help me with installation advice.

Sarah Chapman
英國
使用應用程式 23天
Rebuy 已回覆 2023年10月30日

We're delighted to hear about your fantastic experience with our support team! Janet and Vinson are absolutely amazing, and we're so happy that they could assist you effectively. If you ever need more help or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🌟🚀

編輯時間:2024年1月5日

We have had a great experience with this app and have seen our AOV increase from the start. Customer service is super kind and helpful and assisted us with a billing issue. Pricing is questionable though.

What a Crock Meals
美國
使用應用程式 大約1年
Rebuy 已回覆 2023年10月9日

We sincerely apologize for the inconvenience and frustration you have experienced regarding the increase in fees. This has been escalated to our account team leadership to review and they will be reaching out to you directly to discuss the matter further. Once again, we apologize for any inconvenience this situation has caused and thank you for your patience and understanding.

2023年10月20日

Very good customer service and has helped with increasing our sales.

RajaniMD
美國
使用應用程式 12個月
Rebuy 已回覆 2023年10月23日

Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! 😊🛍️🚀

2023年9月28日

I wanted to share my experience with the exceptional technical support provided by Rebuy Engine for our Store. We recently implemented this app to replace our shopping cart, and the results have been remarkable.

Cody, in particular, deserves special recognition for his unwavering dedication and friendly approach. Whenever we encountered challenges during the integration of the app, Cody was there to guide us through with patience and expertise. His persistence in resolving any issues we faced was truly impressive.

Despite having the app in use for only a short time, we've already seen significant improvements in our store's functionality and customer experience. The Rebuy Engine app has not only met but exceeded our expectations.

One of the most notable benefits is that this app does not slow down our shop, as many others tend to do. Our page load times have remained consistent, ensuring a seamless shopping experience for our customers.

Cody and the entire Rebuy Engine team have been instrumental in ensuring our smooth transition to this powerful app. Their responsive and knowledgeable support has been invaluable, and we couldn't be happier with the results.

Thank you, Cody, and the entire Rebuy Engine team, for your outstanding support and for delivering an app that has already made a positive impact on our business. We look forward to continued success with your product.

Greetings from Hamburg, Germany

Paw Club
德國
使用應用程式 大約1個月
Rebuy 已回覆 2023年10月2日

We are truly touched by your kind words about Rebuy and Cody's exceptional support. Ensuring a seamless transition for your store was our top priority, and we're thrilled to hear about the improvements you've experienced since implementing our app. Thank you for choosing Rebuy Engine – here's to continued success and seamless shopping experiences for your customers! 🌟🛍️

2023年11月1日

Rebuy was easy to setup with the help of their amazing team! So far it's working great for our store.

Modus Brand
美國
使用應用程式 27天
Rebuy 已回覆 2023年11月3日

That's awesome to hear! We're delighted that setting up Rebuy was a breeze with the help of our team. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to make sure it continues to work great for your store!

2023年8月31日

I'd like to share my fantastic experience with the REBUY app and Rich M. Working with Rich and his team has been an absolute delight. What truly impressed me was their remarkable efficiency – they swiftly set up everything well before our major sale.

Moreover, they displayed their commitment when a code issue arose. Within an astonishingly short span of 20 minutes, they had it fixed to guarantee our customers received the desired promotions seamlessly.

NutraBio
美國
使用應用程式 11個月
Rebuy 已回覆 2023年9月1日

Wow, it's wonderful to hear about your fantastic experience! This type of feedback is what we strive for and we are so happy to be there to support you. Please give us a shout if you ever need anything! We are here for you. 🤩

2023年10月27日

Very powerfull app and great support ! helping on any issue or request

Filippo Loreti
香港特別行政區
使用應用程式 接近2年
Rebuy 已回覆 2023年10月30日

Thanks a lot for your kind words! We're thrilled to hear you find our app powerful and our support great. If you ever run into more issues or have requests, just let us know. We're here to help! 😊🚀👍