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Customer service is great and the product itself is something that gives us a huge edge. Big AOV boost and overall boost to customer experience.
Thank you so much for taking the time to leave us such a positive review! We're pumped to hear that our customer service has met your expectations and that Rebuy has helped give your business a boost in AOV. That's what we're here for! If you ever have any questions or concerns, please don't hesitate to reach out to us.
Rebuy is tremendous. The Rebuy app drives significant, double-digit increases in AOV for our store. The Rebuy team is always responsive and available to help optimize and tweak things for our store at a moment's notice. I cannot speak highly of both the app and the team. John and his team of dev's are top notch. If you're not using Rebuy, you are leaving money on the table!
Beautiful app. The developers are also super prompt to help with my integration questions. Super super happy.
I absolutely love REBUY! It has helped me increase revenue so fast. Max Trummer has been great to work with. He personally reached out to me and asked me to schedule a call with him because there were a few things he thought we could do better, and I appreciated his insight and help so much. Big fan of ReBuy!!!
We're over the moon to hear you're loving REBUY and seeing such fast revenue growth! Max Trummer is indeed fantastic, and we're glad to hear he could assist you personally. If you ever need more help or have questions, don't hesitate to get in touch. Happy selling! 😊🚀
Great customer service by Jordan S.! He went out of his way to assist me in a timely manner. Super impressed! Sometimes I have experienced some wait time/bad communication but Jordan is fantastic.
The system is very robust, but has also been easy to use and allows for quick and easy implementation of incentives to increase AOV. In particular, I was VERY impressed with their support staff. We had a quick turn around on a unique feature we wanted to implement and their team sprang into action and was incredibly communicative throughout the process. Janet and Isaac in particular went above and beyond (including responding over the weekend) to ensure our promo was live for Black Friday sales. Great team along with the product
We appreciate your kind words about our team and the product. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your success! 😊
All I can say is WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creative and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience . Rich is the best account manager I've ever had across ANY app and Emelia is the best dev lead I've ever worked with. Rebuy is a home run for sure!
Michael Bires
Nutrition Faktory Founder/CEO
Thank you for the review! We appreciate your feedback!! All the best to you in growing your business and please don’t hesitate to reach out again in the future for any reason.Thanks again. Cheers! 👋
Rebuy is a great app. The widgets sometimes need a bit of customization to work exactly like we want but the support team has always been responsive and helpful.
Thank you so much for taking the time to share your review and positive experience with our app. 🙏 Give us a shout should you ever need any assistance!
Keaton R over at Rebuy--- what a gem! It is incredible and so rare to have an account manager give sh*t about your company and help walk through solutions that will actually create lift- and the knowledge he has- amazing. Where most companies abandon shop owners at critical juncture points with support, Rebuy has doubled down to roll up their sleeves with us.
We're thrilled to hear about your fantastic experience with Keaton R at Rebuy! We take immense pride in our team's dedication, and it's truly rewarding to know that Keaton's expertise made a positive impact on your business. We're committed to being there for our clients, rolling up our sleeves, and ensuring your success every step of the way.
Rebuy offers so many different options to optimize the checkout and create non-possible upsells. It's a must have for every professional eCom Seller!