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The Rebuy Support team is super helpful and quick to answer with all your questions! The app is user friendly and shows results quickly.
Hey Lane 201 Team! We wanted to take a moment to thank you for taking the time to share your positive experience with our company. Your kind words mean the world to us and we are thrilled to hear that you are having a great experience! Please let us know if there is anything we can ever do to help you in the future!
Love this app! We recently added Rebuy to their store and their customer service team was amazing. We asked for a custom widget on our cart preview and Dylan built it for us in less than 24 hours. Highly recommend Rebuy!
Thank you so much!! Working hard on the daily! Yew!! 🏄
Zach is the man! Super helpful. Love this app overall. Many integration nuances but worth it. Have already seen an increase in subscriptions and AOV. Huge!!
Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Zach is a rockstar!
Amazing customer success team- Aiman helped us install all the widgets we wanted and get a great results immediately.
Thanks so much for the review! We are excited that you are having a great experience with the app and our success team. We look forward to watching your continued success with Rebuy!!
This app is awesome- it has so many different features, all useful, and combines essentially 10 different apps into one. It is helpful to have some coding knowledge, however even if you don't, their customer service is quick and very effective so you can set everything up the way you want.
Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.
Incredible product with many use cases that work out of the box, or paired with other features on Shopify to make magic. The team is top tier and our MSM, Dante, has been extremely helpful on providing best practices, pipeline updates, and general guidance w/ all things Rebuy and Shopify.
Thank you for the outstanding review! We are ecstatic that you are loving the app. We can also certainly echo that Dante is a rockstar!!
I am 2 days into my Rebuy onboarding and it is the most powerful merchandising tool I have ever seen. Rebuy is SO much more than upsell or cross-sell or personalization or other features that are listed. Rebuy is a merchandising machine that has granular flexibility to accomplish any merchant's goals. My first Rebuy project was building out my cross-sells. Would you like fries with that? I used to use Justuno to accomplish this (and it's a big part of my business). Rebuy is 100x more powerful. The RULES engine is insane. If X but NOT Y and only in country Z except visitors from paid traffic G - show this, else show something else. To be totally transparent, I had a rough beginning of my onboarding because the product sync didn't complete from Shopify, and I had no way to know that. I sent messages and videos and screenshots to support, and the rep who took my case must have been having a bad day, and they didn't even look at my videos. I sent an email overnight, and on day 2, Isaac jumped in and has been a rock star! The team solved the sync, and it's been an incredible onboarding experience since. There is one more piece to the puzzle -- I am a superfan of the app, Discount Ninja, and I believe it's OK to use an app that does one thing perfectly... in this case, Discount Ninja lets me use Rebuy as if I have a Shopify Plus store. But I don't. We're on advanced plan. But I have the equivalent of Shop Plus scripting using DN for BOGO, cross-sell, GWP etc.
Rebuy "simply" is the merchandising engine, and DN takes care of the rest.
Rebuy + Discount Ninja is unstoppable.
Now I need to get my reviews platform to integrate. Nudge-nudge Reviews.io I will update this review periodically.
rebuy so far is a TOTAL WINNER. Thanks to the entire Rebuy team for building this for me. ;-)
Thank you so much for the great review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!
Rich at Rebuy has always been quick to answer our questions and has found solutions to make Rebuy work its best on our site. After installing Rebuy, we saw quick results, this app pays for itself and then some!
Thank you for your supportive review and giving us a chance to deliver results!! 🙏 😁 Let us know if there is ever anything we can help you with in the future!
First off, the developers are on point! John fixed a weird problem I created with some top-rated customer service. The app is a must, it integrates with everything seamlessly and it's pretty easy to use. I've seen it work well so I'm super excited to be using it now. Get it - make your life easy!
Your review makes a huge difference to our team and is super motivating knowing the work we're doing and the effort we're putting into the app and the merchants we serve is paying off and making a big difference. We appreciate your business and your positive feedback. Thank you!
Brilliant app, literally. We've been aware of Rebuy for a year and now got the opportunity to try it. One thing I would point out is that the conversion rate increased massively. We have a relatively small number of SKUs, but customization and ai-powered recommendations mean we can make the most out of what the checkout & cart page can offer. The app is easy to install, but the initial setup is a bit difficult. The great thing is, Rebuy has fantastic support and helps us establish the app from A to Z. I want to especially mention Nick who helped and still is helping us. Great product and great support. Plus, ReCharge integration. Highly recommend it to any merchant who wants to lift their conversion rate. The ROI is pretty decent.