Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

November 29, 2023

Rebuy has been great for us, showing a solid return in just weeks. Implemented it mostly on our own but they offer great customer support, which makes it vastly easier. Max Trummer has been our Merchant Success Manager, and I owe a lot of our success to his dedication and timely responses. Thanks Max, and Rebuy!

FCS
United States
About 2 months using the app
Rebuy replied December 1, 2023

Thanks a ton for the awesome feedback! 🌟 We're stoked to hear ReBuy's making a positive impact for you in just weeks. Big shoutout to Max – he's a legend! 💪 Your success is our success, so we're here whenever you need a hand.

November 11, 2023

Great app with excellent support. Monica has been incredibly helpful in building plans for our Black Friday campaign, always providing us with new ideas and much support. 100% recommended.

Naturecan JP
United Kingdom
Almost 2 years using the app
Rebuy replied November 13, 2023

Thanks a bunch for your positive feedback! We're so happy to hear you find Rebuy great, and it's fantastic that Monica has been incredibly helpful in planning your Black Friday campaign. If you ever need more assistance or have questions, feel free to reach out. We're here to support you, and we appreciate the recommendation! 🛍️🌟

November 13, 2023

Rebuy and their support team is great! so many options and flexibility not only from an out-the-box standpoint, but custom solutions for any merchants needs! Would 10/10 recommend!

glamnetic
United States
Over 1 year using the app
Rebuy replied November 17, 2023

We're delighted to hear you're loving Rebuy and our support team! Thanks a ton for the 10/10 recommendation! If you ever have more feedback or need assistance, we're here for you! 😊

December 2, 2023

We are loving the Rebuy App on our Shopify store. The ap is amazing and the support is off the charts. Hightly recommend...

Baking Steel ®
United States
11 months using the app
Rebuy replied December 8, 2023

Thanks a bunch for the love! 🚀 We're stoked to hear you're loving the Rebuy App on your Shopify store. If you ever need anything, our support team is always here to rock your world. Highly appreciate the recommendation! 🌟

November 27, 2023

The app works great, but we had a few bugs with getting a Gift With Purchase offer live for Black Friday. The customer service team was amazing- fixing it almost immediately ON THANKSGIVING EVENING! We appreciate the great customer service!

Fontana Candle Co
United States
20 days using the app
Rebuy replied December 1, 2023

Thrilled you're loving the app! Sorry about the Black Friday hiccups, but we're stoked our customer service team saved the day on Thanksgiving evening. Your shoutout means the world to us – thanks a million!

November 22, 2023

Excellent functionality, relatively easy to configure (some dev work may be required) and top notch support. Reza our Enterprise Merchant Success Manager and Jeff, their engineer, have been proactive on helping us achieve results and ultimately increase our revenue. Highly recommend.

Timeless Skin Care
United States
6 months using the app
Rebuy replied November 24, 2023

Great to hear you're enjoying Rebuy's excellent functionality! We appreciate your recommendation. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to help! 🌟

November 22, 2023

Great app, Max is my manager and has helped me greatly setting up different features. Greatly appreciate his work.

The Vibit
Australia
9 months using the app
Rebuy replied November 24, 2023

Thanks for the positive feedback! It's wonderful to hear that you find Rebuy a great app and that Max has been instrumental in your success. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you! 😊🛠️

January 17, 2024

Great support and customer success!

MuskOx Flannels
United States
2 months using the app
Rebuy replied January 19, 2024

Thanks for the shoutout! 🌟 We're so glad to hear that you're pleased with our support and customer success efforts. Your satisfaction is our top priority, and we're committed to continuing to deliver great service. Here's to more success together! 🚀💼👍

November 14, 2023

Rebuy's Smart Cart has been a major revenue-driver for our new website. The simple to use design tools and widget additions make it easy to add cross-sell and upsell opportunities. Max T has been a great support in getting Rebuy up and running, and in providing further strategies for growth!

b, halfmoon CA
Canada
7 months using the app
Rebuy replied November 17, 2023

We're thrilled to hear that Rebuy's Smart Cart has been so successful! Kudos to Max T for providing great support and strategies for growth! If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 🛍️

November 16, 2023

Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.

Dalstrong
United States
About 1 year using the app
Rebuy replied November 20, 2023

Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀