Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

May 11, 2023

Suki has been absolutely amazing to work with, answers any/all questions quickly. Always willing to jump on a call and help me through any issues I might be having. Would definitely recommend this App.

MDSolarSciences™
United States
3 months using the app
Rebuy replied May 12, 2023

Thanks for sharing your experience with Suki and the App. It's great to hear that Suki has been an absolute rockstar in helping you out. If you have any other questions or feedback, feel free to reach out. Have a great day!

Edited May 12, 2023

i just got the app set up and excited to see the results! i had some issues in the beginning but the customer service team reached out and helped.

Gogo Lush
United States
4 months using the app
Rebuy replied May 11, 2023

Hello Gogo Lush Team,

We are sorry to hear that you have experienced a difficult start in setting up Rebuy, and that the amount of help provided has not met your expectations. We understand that launching can be a daunting process, and we are sorry that our guidance has not been sufficient to assist you in a smooth launch.

One of our executives will be in touch to discuss the situation further to see how we can assist and make things right. We are committed to resolving the issues at hand and look forward to a long fruitful partnership!

September 6, 2023

So happy with Re Buy so far, especially with the help from our Success Manager Aiman! Thank you for making the process of setting up Rebuy easy and seamless. We're thankful for you!

Passionate Penny Pincher
United States
About 1 month using the app
Rebuy replied September 11, 2023

Hey there! We're absolutely delighted to hear that you're loving your ReBuy experience, and it warms our hearts to know that Aiman has been such a great help. Thank you for choosing ReBuy; we're right here, ready to support you every step of the way as you continue to thrive with us. Your kind words mean the world to us, and we can't wait to keep serving you with a smile! 😊🚀

May 1, 2023

Rebuy is an awesome app. We've been able to increase AOV, cross-sell more efficiently and up our subscriptions. Highly recommend!

Daily Kairos
United States
Over 1 year using the app
Rebuy replied May 2, 2023

Thanks so much for taking the time to leave such a nice review!

Your recommendation is truly appreciated, and we are thrilled that you have found Rebuy to be an awesome app. Thank you again for your support and for taking the time to share your experience with others.

Please let us know if there is ever anything we can do for you in the future 😊

July 11, 2023

Rebuy is an awesome app for a Shopify store. Seamless integrations, great functionality. The tools are effective at increasing cart size, AOV, and CVR. Don't for get the cross-sell and upsell. Rebuy is good for business. Dante is such a great partner. He is an extension of our team.

Fairhaven Health
United States
4 months using the app
Rebuy replied July 13, 2023

Thanks so much for sharing! We are so happy to hear that you are having such success with Rebuy. We are proud of the products we launch and comments such as this are why we continue to strive for excellence every day. Please don't hesitate to reach out should you ever need anything!

May 10, 2023

Support team is unbelievable and went above and beyond in helping me with a specific layout that I needed. Cart is much cleaner than the default theme one and allows for very easy upsells.

DearMom.com
United States
Over 1 year using the app
Rebuy replied May 10, 2023

Thank you so much for your kind words! We are thrilled to hear that we were able to exceed your expectations in helping you with your specific layout needs, and that you are happy with the results.

Please don't hesitate to reach out to us again if you need any further assistance or have any other questions. We are always here to help!!

July 31, 2023

Incredibly powerful app! This app has generated over $9000 in additional sales just in the last 30 days alone. Their support staff is the best - I highly recommend!

Fodeez® Frames
United States
6 months using the app
Rebuy replied August 2, 2023

Thank you so much for your wonderful feedback! We're so happy to hear that our app has been a game-changer for your business, and our support team is always here to assist you. We truly appreciate your recommendation!

July 3, 2023

Rebuy is one of the best apps on the Shopify app store. It integrates effortlessly and has amazing functionality. The best 'smart cart'/upsell/gift with purchase app by far. The support is absolutely amazing. I have dealt with Colton, Lam and Cameron and all have been extremely helpful and attentive. Cameron was very quick to respond and provide a solution to an issue we had with Rebuy clashing with another app.

Some may view it as expensive but you get what you pay for in an amazing app with an amazing support team. The fact that they also offer a free trial is amazing. Try out Rebuy on your store, you won't regret it!

CurlyCo
Ireland
6 days using the app
Rebuy replied July 5, 2023

We're thrilled to hear that you've had such a positive experience with Rebuy! We are happy to hear that you are impressed with the functionality and exceptional support you received. Please reach out if you ever need anything else 🥳

May 18, 2023

We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!

Village Craft & Candle
Canada
3 months using the app
Rebuy replied May 18, 2023

Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.

August 31, 2023

This app has been truly transformational to our store. Lots of functionality, customization, and the support from the Rebuy Dev team has been next level. Any questions (stemming from "How do I change this color" to custom code) have been resolved within 24 hours. Very impressed and will be confidently recommending this app to fellow colleagues.

Legendary Foods
United States
9 days using the app
Rebuy replied September 1, 2023

Thank you for your fantastic feedback! We're delighted our app has positively impacted your store and you've had a great experience with our support team. We look forward to continuing to support you, so feel free to reach out anytime. Have a fantastic day and happy selling! 😄