Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

August 31, 2023

This app has been truly transformational to our store. Lots of functionality, customization, and the support from the Rebuy Dev team has been next level. Any questions (stemming from "How do I change this color" to custom code) have been resolved within 24 hours. Very impressed and will be confidently recommending this app to fellow colleagues.

Legendary Foods
United States
9 days using the app
Rebuy replied September 1, 2023

Thank you for your fantastic feedback! We're delighted our app has positively impacted your store and you've had a great experience with our support team. We look forward to continuing to support you, so feel free to reach out anytime. Have a fantastic day and happy selling! 😄

May 12, 2023

I really have a good experience with Dante from Rebuy. He helped me build my data sources and is always very responsive whenever I need help with something.

Good Protein
Canada
2 months using the app
Rebuy replied May 15, 2023

Thank you so much for the feedback! We are beyond thrilled to hear that Dante was able to provide the support you needed. If there's anything else you need help with in the future, just give us a holler. We'd be happy to continue supporting you and making sure you're business is successful!

July 13, 2023

Best app I have downloaded this year. 30% Increase in AOV. Incredible support from Aaron! Rebuy is always innovating to keep those profit margins solid!

deltaG Ketones
United States
9 months using the app
Rebuy replied July 15, 2023

Thank you for your positive feedback about Rebuy! Achieving a 30% increase in AOV is an impressive accomplishment, and it's fantastic to hear how we have been able to help boost your profitability. If you have any further questions or need assistance, don't hesitate to reach out to the Rebuy team!

September 28, 2023

Very attentive and helpful support, resolved the problem despite its complexity. I've loved the app since I installed it, perfect functions.

Tech Neves
Brazil
11 days using the app
Rebuy replied October 2, 2023

We're over the moon knowing you had a great experience with our support team! Your satisfaction means the world to us, and we're so happy that we could help you with a tricky problem. 😊 Your kind words and ongoing support mean a lot to us. Thank you!

August 17, 2023

GREAT experience with Rebuy so far. Our onboarding partner, Keaton, customized our smart cart to have everything we wanted, things that other apps could not support. He also executed everything quicker than I would ever expect! I'm very impressed with how customizable the widgets and cart are and am excited to use it more across our website.

Kindra
United States
6 days using the app
Rebuy replied August 19, 2023

Thank you for sharing your fantastic experience with Rebuy! We're delighted to hear that Keaton has provided such excellent support, customizing your smart cart to meet your specific needs and executing it swiftly. It's wonderful to know that you're impressed with the customization options of our widgets and cart. We're excited for the opportunity to continue supporting you and enhancing your website's functionality.

Edited June 14, 2023

Great app. Great team and support. Highly recommend Rebuy if you are serious about boosting your sales and AOV.

Devoteewear
Canada
Over 1 year using the app
Rebuy replied June 14, 2023

Thank you so much for your kind words and positive review! We're thrilled to hear that you found our app and team to be great, and we truly appreciate your recommendation of Rebuy for boosting sales and AOV.

April 17, 2024

Great App. Super helpful support team!

The Jojoba Company Australia Inc
United States
Rebuy replied April 19, 2024

Thank you for the great feedback! 🌟 We're delighted to hear that you're pleased with our app and the support team. We're here to help anytime you need us and look forward to continuing to provide excellent service!

September 19, 2023

Installing this app is a non brainer if your goal is to increase AOV. The cherry on top is the level of support I have received from the Rebuy team. They absolutely rock! In a time where most support minimal, it's refreshing to receive support calls/chats with real people. Great app & great team!

Serendipity Bath & Body
United States
7 days using the app
Rebuy replied September 21, 2023

We greatly appreciate your wonderful feedback! It's truly exciting to learn that Rebuy has had such a positive impact on your AOV, and we're delighted that you value our committed support team. Rest assured, we're fully committed to ensuring your ongoing success, and we'll maintain our dedication to delivering excellent service!

May 12, 2023

From downloading the app to receiving support to setting up, Rebuy have been amazing. I especially want to shout out Suki, who has been so helpful and has helped me get set up for success. Lovely team and lovely product!

Rascal Coffee
United Kingdom
25 days using the app
Rebuy replied May 12, 2023

Wow, it's fantastic to hear that your experience with Rebuy has been absolutely amazing from start to finish! It's so important to have a supportive team by your side, and it sounds like Suki has been a real superstar in helping you set up for success.

If there's anything else we can do to help you out, please don't hesitate to reach out. We're always here to support you and make your experience even more exciting! Have an absolutely incredible day!

May 8, 2023

currently has fulfilled 80% of the function i expected. Overall is good. The functions are super comprehensive which also means it takes more time than other app to set it up.

Aria Vent 🍁
Canada
14 days using the app
Rebuy replied May 9, 2023

We are grateful for your positive review! If you encounter any difficulties during the setup process, please feel free to contact us through the in-app chat. Our support team is always ready to assist you and will be delighted to help. 😊