Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 9, 2022

We love the Rebuy app! Their team is so helpful, especially Isaac and Strauss! We utilize Rebuy to offer upsells throughout our site and bring in new revenue streams.

TruBrain
United States
Time spent using app: About 2 years
Rebuy replied August 9, 2022

Hi TruBrain team!

Thanks so much for the review. We couldn't be happier that you are enjoying the app and the support! We are looking forward to watching your store thrive with the power of Rebuy!!

August 8, 2022

I am LOVING rebuy. They are helping us do things that we've never been able to do before on our website! Also our account manager is incredible and has been able to help us out last minute when we are in a pickle!

Mixhers
United States
Time spent using app: About 2 months
Rebuy replied August 8, 2022

Thanks so much for the review. We are so happy that you are having a great experience and are excited to watch your website be successful with the power of Rebuy!!

August 7, 2022

Thus far this app has done well for us without really any stressful work involved. Have tried all the others out there and this is the easiest so far (and rewarding). Ian is our rep that helped onboard when we signed up for the first platform, also helped do more work and teaching when we signed up for the shopify plus platform as well. He did an awesome job to say the least. I do wish so options were easier to edit sizes of (like the upsale product images bigger vs the words) on the page, but that is just because I'm petty about the website looking the best ha. Very glad we are using this app now and look forward to seeing what Rebuy does this holiday season on the website!

Combat Iron Apparel™
United States
Time spent using app: 2 months
Rebuy replied August 8, 2022

Thanks for the great review! We are excited that you had a positive experience with our team and the app so far. We look forward to a great partnership with the Combat Iron Apparel™ brand!!

August 5, 2022

This app has helped us optimize our site in a number of ways. We really appreciate Ian for walking us through the process and patiently answering our questions. Highly recommend.

Wink Well
United States
Time spent using app: 29 days
Rebuy replied August 6, 2022

Thanks for the wonderful review! We are so glad that you had a positive experience with our team and the app so far. We look forward to watching your future success as you continue to optimize the tool!

August 5, 2022

Amazing team and app - this app pays for itself + my shopify plus membership. Ian has been SUPER helpful with setting up my rebuy features.

Wine by Lamborghini
United States
Time spent using app: Over 1 year
Rebuy replied August 5, 2022

Thanks for the great review! We are pumped you are enjoying the app and are seeing so much success!!! We can also confirm Ian is amazing, so thanks for calling that out!!! We look forward to watching your future success.

August 4, 2022

Great app and even better customer service! Needed some customizations to work with our store and they did it no problem. Very responsive! Highly recommend.

Adapt Naturals
United States
Time spent using app: 7 months
Rebuy replied August 4, 2022

Thanks for the great review! We are excited you are loving the app and the support :-)

August 2, 2022

So far, so good. Just onboarded the app and had a few questions. Immediately had support from their CX team. I'm already impressed with the functionality of the app and can't wait to get started with more personalization.

Esker
United States
Time spent using app: About 22 hours
Rebuy replied August 2, 2022

Thank you for the review! We are so happy to hear you are loving the app and had such a positive experience with our support team. We look forward to a to see your store grow with additional personalization!

August 2, 2022

Very happy with the app and the support team. We had some issues in the beginning but they could fix everything promptly. It is definitely recommended for everyone who wants to upsell/cross-sell in the cart. Design customizations are available so that the look would fit your store. Thank you for making this app!

Primeros
Czechia
Time spent using app: 2 months
Rebuy replied August 2, 2022

Thank you for your positive feedback about Rebuy and our support team! We are glad that we were able to resolve your issues promptly and excited to watch your future success with our app!

August 1, 2022

Rebuy has been really helpful in optimizing our checkout experience. I would prefer different pricing terms - I don't think it's fair to charge per order whether they have any impact on the order or not.

Made By Mary
United States
Time spent using app: 4 months
Rebuy replied August 1, 2022

Hi Made By Mary Team!

Thanks so much for the review. We are happy to hear your experience has been positive thus far! We will be reaching out to you to further discuss pricing.

Edited January 18, 2023

best app out there. i have a shirt from 1800 dtc, a company that interviewed me, and they gave me a shirt with the best shopify app stack and rebuy is included in that stack. Diana was amazing and helped me for 4 days straight on an important widget i was trying to implement that was really tricky to do. Thanks a million rebuy

update 1/18/23 - rebuy is still awesome. janet is a client success manager and she is fantastic. her and aiman have helped me through some custom stuff on my site and they are great

cloudsharks
United States
Time spent using app: 10 months
Rebuy replied August 1, 2022

Thanks for the great review! We are happy you are enjoying the app and support. We can confirm that Diana is a superstar!