Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase average order value and revenue through features like upselling, bundling, and smart product recommendations. Its seamless integration, user-friendly interface, and efficient functionality are praised, along with the responsive support team. However, some find the design options limited without the pricier custom setup package. The app's smart recommendations feature is noted for effective upselling without slowing down the shop, enhancing customer shopping experience and product range purchased.

April 17, 2020

Absolutely fantastic app. The support is phenomenal. I've had over 430 cross sell conversions within 2 days of going live, which really helps for ad strategy. Definitely ask them to mimic the Pura Vida layout. It looks great and is crazy effective. Thanks guys. Great idea to have a slack channel for quick support chats.

Nectar Bath Treats
United States
Almost 3 years using the app
Rebuy replied April 17, 2020

Customer success is where it's at!! 🙌 Thank you for sharing these stats! This is a huge motivator for us. You guys are doing amazing work and it's really fun to be a part of. Let's keep cranking out the upgrades!! Cheers! And thank you for the five star review! It make a huge difference to our team! 👋

August 10, 2020

This app is a no-brainer. This helps you capture the lowest hanging fruit on your store, boosting AOV (this just generates you free money). Their team is A+, Dylan and John will go above and beyond to make sure integration is perfect and maintenance is on point to deliver what you need and make sure you're maximizing the Rebuy app!

Femme Detox
United States
Almost 3 years using the app
Rebuy replied August 14, 2020

Working hard daily for our merchants! Thank you for sharing the love! ❤️
- From all of us at Rebuy, Cheers!

March 1, 2023

I joined my current business without experience in Rebuy, but having used them for a year and setting extremely competitive targets for the Rebuy team, they have exceeded all expectations. Janet, Aaron and the rest of the team have been instrumental in increasing our revenue from rebuy from a high 3-figure sum to a healthy sum in the tens of thousands. They are now considered a 'crucial' app in our e-commerce stack, even on our headless sites.

Every time we've given feedback, suggestions or bugs, the team has been extremely responsive. I'm looking forward to using them even more in the future.

Feel
United Kingdom
Almost 3 years using the app
Rebuy replied March 1, 2023

We are very appreciative of your positive assessment! Your input motivates us to maintain our high quality product and customer service. If there is anything we can do to assist you and your organization, please don't hesitate to contact us! Janet and Aaron are top notch here at Rebuy and appreciate you calling them out!

Edited April 13, 2022

Our store has been working with Rebuy for almost 3 years. They underpromised and overdelivered. We've tracked incredible results across the board, boosted our AOV by 17%. Variety of different CVR boosting products and high quality development. All resonated really well with our customers. The reBuy team is based in US time zones, knowledgeable, quick to respond and resolve any matters.

SIO Beauty
United States
Almost 3 years using the app
Edited February 28, 2023

Fantastic product. Aaron on the team was extremely professional, and helped me to setup upsells and an improved cart to my desired specifications. More to do, and I know the team will be there to support!

Tenzo Matcha
United States
Almost 3 years using the app
Rebuy replied May 29, 2020

❤️ 🙌 @dylan 👋

February 10, 2023

We have been working with ReBuy for a couple years now and we are VERY happy with the results! I have to give a big shoutout to our account manager Aiman, who worked with us one on one to build a custom bundle page for our brand. He went above and beyond!

Definitely recommend adding Rebuy to your store if you are looking for a great way to increase AOV and work with people who care about the success of your brand

Benji Sleep
Canada
Almost 3 years using the app
Rebuy replied February 13, 2023

Hi Benji Sleep Team, Thank you for the impressive review! We are happy to hear that you have been having such a wonderful experience with the Rebuy thus far. Aiman is amazing and we are so happy he was able to help you out. Please don't hesitate to reach out should you have any questions :-)

January 3, 2022

So far the service is great and the customer service is even better! Big thank you to Aaron! We felt we were underutilizing the capabilities, but now we see the light. :)

Upful Blends
United States
Almost 3 years using the app
November 24, 2020

Great app for upsells, cross sells, and customizing the checkout on Shopify Plus. The guys working at Rebuy will answer every question that you have and go the extra mile to set up anything that you will need. Big shoutout to Strauss for setting up for us a new Free Gift widget in the busiest week of the year (Black Friday week). Really outstanding customer service.

Cape Diablo
United States
Over 2 years using the app
Rebuy replied November 24, 2020

Strauss is a champion! We are very thankful to have him on our team!!!! Thank you for taking the time to write us a positive review and share your feedback. Makes a huge difference to our team. So, thank you!! 🙏

June 21, 2021

Have already noticed a difference in my AOV after adding in the Smart Cart with product recommendations. The customer support is amazing as well, had my questions answered within a few hours. Highly recommend if you enjoy making money.

Curae Lens
United States
Over 2 years using the app
February 10, 2022

This is the best App on the Shopify app store! Rebuy has helped my AOV go up by 30%. This app is a game changer!!! Added bonus the customer services is amazing!

Licorice.com
United States
Over 2 years using the app