Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

August 31, 2022

Rebuy has helped our business generate thousands of additional sales through their help in setting-up post-purchase offers, cross-sales, gift with purchases, and in helping us implement their Smart Cart feature. They have a great team of developers and account managers that are passionate about their company, knowledgeable about the subject and processes for implementation, as well as, simply just exceptional people to work with. Their communication has always been quick and helpful. Overall, as one of the first brands to begin working with Rebuy, it's no surprise that we've seen them grow into a powerhouse within the E-Commerce industry in just a few years. Rebuy has our full endorsement and we're excited to continue working with them moving forward in the future.

Redline Steel®️
United States
Over 2 years using the app
Rebuy replied August 31, 2022

Thank you SO much for this magnificent review! We are delighted to hear about your positive experience with the Rebuy Product and the Rebuy Team.

We are super excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.

March 29, 2021

Rebuy is tremendous. The Rebuy app drives significant, double-digit increases in AOV for our store. The Rebuy team is always responsive and available to help optimize and tweak things for our store at a moment's notice. I cannot speak highly of both the app and the team. John and his team of dev's are top notch. If you're not using Rebuy, you are leaving money on the table!

disco
United States
Over 2 years using the app
Edited April 6, 2021

Great customer service by Jordan S.! He went out of his way to assist me in a timely manner. Super impressed! Sometimes I have experienced some wait time/bad communication but Jordan is fantastic.

Blue Steel Jewelry
United States
Over 2 years using the app
January 5, 2023

Rebuy is a great app. The widgets sometimes need a bit of customization to work exactly like we want but the support team has always been responsive and helpful.

U Beauty
United States
Over 2 years using the app
Rebuy replied January 5, 2023

Thank you so much for taking the time to share your review and positive experience with our app. 🙏 Give us a shout should you ever need any assistance!

July 27, 2021

Rebuy offers so many different options to optimize the checkout and create non-possible upsells. It's a must have for every professional eCom Seller!

Doggykingdom
Austria
Over 2 years using the app
July 27, 2022

Great app and top-notch support. Guys from Rebuy are really awesome and we're really enjoying working with them. Highly recommended!

Ka'Chava
United States
Over 2 years using the app
Rebuy replied July 27, 2022

Thank you for the review! We are so happy to hear you are loving the app and the support team. We look forward to a great partnership with the Ka'chava brand for years to come!

October 21, 2022

Great app and great service from Dante. We have been able to drive higher AOV from using Rebuy. Serive is also great.

Allegiance Flag Supply
United States
Over 2 years using the app
Rebuy replied October 21, 2022

Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!

October 27, 2022

This app has a lot of features and serves a lot of functions, I used it specifically for completing looks on our product page and recommending other products for our customer to shop. It's a great app to have!

Skarlett Blue
United States
Over 2 years using the app
Rebuy replied October 28, 2022

Thank you so much for the review! We are pumped that you are enjoying the app! Please let us know if there is anything we can do for you.

January 5, 2023

Our support has been top notch! Our Merchant Success Manager Janet lives up to her title. She's responsive, available and always willing to jump on a call to walk us through any questions we may have. Highly recommended.

Amora Coffee
United States
Over 2 years using the app
Rebuy replied January 6, 2023

Thank you so much for the review! We are thrilled that you are having such a great experience with Rebuy. You Smart Cart looks great and you AOV boost is impressive! We look forward to helping your brand grow even more! Please don't ever hesitate to reach out if you need anything!!

Edited January 5, 2024

1800ceiling loves Rebuy. The entire support staff was great, especially Reza Zohouri who was very patient, caring, and knowledgeable. Reza understood my needs and adjusted the app and widgets to suit my business. We will most definitely recommend Rebuy to others.

1800ceiling
United States
About 2 years using the app