Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

August 18, 2022

Superb support, Janet is our rep, very helpful with us troubleshooting issues and helping us get up to speed with new rebuy features. Been a great app thus far.

KAGED
United States
Almost 2 years using the app
Rebuy replied August 18, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy thus far. Please let us know if you ever need any assistance!

September 22, 2022

Rebuy allows me to intelligently increase my average order value in a seamless intuitive manner!!!!!

GamerSupps.GG
United States
Almost 2 years using the app
Rebuy replied September 22, 2022

Thanks so much for the review! We are ecstatic that you are having a great experience with the app and we are excited to watch your continued success with the power of Rebuy!!

October 5, 2022

The app alone is brilliant. It takes some getting used to just because it seems overwhelming at first. But the time you take to familiarize yourself will pay you back in spades. Also, I can't say enough about the support team. You can feel that they care. Every single person I have chatted with has been fantastic. They go above and beyond in every way.

WodBottom
United States
Almost 2 years using the app
Rebuy replied October 5, 2022

Thank you so much for this wonderful review! We are overjoyed to hear about your positive experience with the product and the team. We are excited to watch your future success with Rebuy! Please don't ever hesitate to reach out with any questions.

Edited January 18, 2023

best app out there. i have a shirt from 1800 dtc, a company that interviewed me, and they gave me a shirt with the best shopify app stack and rebuy is included in that stack. Diana was amazing and helped me for 4 days straight on an important widget i was trying to implement that was really tricky to do. Thanks a million rebuy

update 1/18/23 - rebuy is still awesome. janet is a client success manager and she is fantastic. her and aiman have helped me through some custom stuff on my site and they are great

cloudsharks
United States
Almost 2 years using the app
Rebuy replied August 1, 2022

Thanks for the great review! We are happy you are enjoying the app and support. We can confirm that Diana is a superstar!

March 13, 2023

The Rebuy Support team is super helpful and quick to answer with all your questions! The app is user friendly and shows results quickly.

Lane 201
United States
Almost 2 years using the app
Rebuy replied March 13, 2023

Hey Lane 201 Team! We wanted to take a moment to thank you for taking the time to share your positive experience with our company. Your kind words mean the world to us and we are thrilled to hear that you are having a great experience! Please let us know if there is anything we can ever do to help you in the future!

Edited April 26, 2020

Amazing team, great app with amazing features to help increase AOV, get more return customers and more. The support is just amazing. Great job guys, will continue on using.

Babe Cosmetics
United States
Almost 2 years using the app
Rebuy replied April 26, 2020

Thank you for your review Avia! We appreciate your business very much!! And, there’s a lot more we can do too!! Let’s keep it up. Cheers!

November 6, 2020

Love this app! We recently added Rebuy to their store and their customer service team was amazing. We asked for a custom widget on our cart preview and Dylan built it for us in less than 24 hours. Highly recommend Rebuy!

Cure Hydration
United States
Almost 2 years using the app
Rebuy replied November 6, 2020

Thank you so much!! Working hard on the daily! Yew!! 🏄

July 26, 2022

Zach is the man! Super helpful. Love this app overall. Many integration nuances but worth it. Have already seen an increase in subscriptions and AOV. Huge!!

Get Otter Space
United States
Almost 2 years using the app
Rebuy replied July 26, 2022

Thanks for the excellent review! We are happy you are enjoying the app and support. We can confirm Zach is a rockstar!

October 6, 2022

Amazing customer success team- Aiman helped us install all the widgets we wanted and get a great results immediately.

Jessica Simpson
United States
Almost 2 years using the app
Rebuy replied October 6, 2022

Thanks so much for the review! We are excited that you are having a great experience with the app and our success team. We look forward to watching your continued success with Rebuy!!

July 22, 2022

This app is awesome- it has so many different features, all useful, and combines essentially 10 different apps into one. It is helpful to have some coding knowledge, however even if you don't, their customer service is quick and very effective so you can set everything up the way you want.

Plantflix
United States
Almost 2 years using the app
Rebuy replied July 22, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.