Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

September 22, 2023

Good functionality straight out of the box and great personalised additions available through their in house dev team - Aaron worked with us closely to implement a bundles page and product page bundles to fit our theme, super helpful!

Progress Jiu Jitsu UK
United Kingdom
3 months using the app
Rebuy replied September 25, 2023

We greatly appreciate your positive feedback! 😊 It brings us great joy to know that you're loving our product's functionality and the personalized enhancements Aaron and our team delivered to elevate your experience. We're always here to assist you, so feel free to reach out anytime you need assistance! 🌟

May 29, 2023

Sooo much appreciation for my Account Exec who brought me onboard and got me all set up, handling very specific styling requirements. Dealing with a high maintenance client and making them happy is a great skill. Kudos. Now, the app, it is increasing sales right away. We have made some changes and have increase the cash flow even more. Reza, my contact, and his superior Janet have gone above in my expectations. We are on to the next phase now, where we are working on the product pages. I am shocked I didn't already have this in my repertoire. GET YOURS TODAY!

Peace, Love & Happiness Club
United States
3 months using the app
Rebuy replied May 30, 2023

Thank you so much for your enthusiastic review! We truly appreciate your kind words. We are thrilled to hear that the app has had an immediate positive impact on your sales. It's always gratifying to know that our solutions contribute to the success of our clients' businesses.

Thank you once again for your kind words and for choosing Rebuy. We're grateful for the opportunity to work with you and contribute to your business growth. If you have any further questions or need assistance, please don't hesitate to reach out!

May 18, 2023

We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!

Village Craft & Candle
Canada
3 months using the app
Rebuy replied May 18, 2023

Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.

May 11, 2023

Suki has been absolutely amazing to work with, answers any/all questions quickly. Always willing to jump on a call and help me through any issues I might be having. Would definitely recommend this App.

MDSolarSciences™
United States
3 months using the app
Rebuy replied May 12, 2023

Thanks for sharing your experience with Suki and the App. It's great to hear that Suki has been an absolute rockstar in helping you out. If you have any other questions or feedback, feel free to reach out. Have a great day!

October 6, 2023

This app is great, we had some issues with app attributions coming through to our packing slips on Shipstation but the Rebuy team was on it and very helpful, unlike Shopify and Shipstation, they were very caring and made sure to help us figure everything out. 5-Stars on customer service, I love the smart cart and all the features, we definitely have ROI and that is always fantastic!

Kindig-it Design
United States
2 months using the app
Rebuy replied October 10, 2023

Thank you for your fantastic feedback! We're glad to hear you love our app and found our team incredibly helpful. We're here to ensure everything runs seamlessly for you, and we appreciate earning your 5-star rating! If you have more questions or need assistance, feel free to reach out. Happy selling! 😊🌟🛒

November 7, 2023

Rebuy is incredibly easy to use, intuitive in it's setup, and most importantly... it sells product! Rich Matukaitis has been invaluable in getting us going on the platform, and walking us through all that Rebuy has to offer.

ORIGIN
United States
2 months using the app
Rebuy replied November 13, 2023

It's fantastic to hear that Rebuy has been easy to use and effective in selling products for you! We're thrilled that Rich Matukaitis has been invaluable in helping you navigate the platform and its offerings. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 😊

May 2, 2023

Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.

Opopop
United States
2 months using the app
Rebuy replied May 2, 2023

Thank you so much for your kind words about our software and support team. We are so happy to hear that you have found Rebuy to be great, and that our support team was able to assist you with any questions you had about implementation.

Please do not hesitate to reach out to us should you have any further questions or concerns. We are always here to help.

July 21, 2023

Customer service is great and fast, don't sleep on this app it has been a huge revenue generator for us.

Cakeworthy
Canada
About 2 months using the app
Rebuy replied July 24, 2023

Thanks a million for the awesome review! We're stoked that you're loving the app, and we'll keep rocking the great customer service to support your success. 🎉💪 Give us a shout if you ever need anything.

October 31, 2023

SOCCO78.com installed Rebuy a couple of months ago based on recommendations from others in the industry.

We have found it to be an incredible asset to better merchandise our site while also increasing cart value and overall revenue.

Support has been fantastic with Rich Matukaitis, who is a genuine A+ problem solver. Not only is he super fast with configuration solutions, his recommendations for increasing ecom KPIs are spot on.

Adding Rebuy at the cost structure is a no-brainer.

SOCCO®
United States
About 2 months using the app
Rebuy replied November 3, 2023

We're so glad to hear that Rebuy is helping increase revenue. Thanks a ton for your kind words about Rich Matukaitis – he's a superstar on our team! If you ever need more help or have questions, just give us a shout. We're here to help you succeed in your e-commerce journey! 😊🛍️🚀

August 17, 2023

Went through an initial setup and had some questions on configuration. We connected with their support team (Rich) and quickly identified tweaks to make Rebuy better. Highly recommend - the post-purchase + checkout upsells are already converting. Thank you!!

Apothékary
United States
About 2 months using the app
Rebuy replied August 19, 2023

Thank you for your glowing review of your experience with Rebuy! We're thrilled that our support team, especially Rich, was able to assist you promptly in fine-tuning the configuration to your liking. It's fantastic to hear that the post-purchase and checkout upsells are already proving effective for you. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support your success with Rebuy!