Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI recommendations and features like Smart Cart, dynamic bundles, and gift with purchase, which have significantly increased Average Order Value (AOV) and sales. The seamless integration with Shopify and quick, helpful support are also appreciated. Merchants find the reporting tools useful for tracking performance and optimizing strategies. The app is praised for not slowing down the shop, offering extensive customization, and providing a high level of personalization. Many have reported immediate sales increase, with some noting a 50% increase in AOV within days of installation. The app is also recognized for its user-friendly interface, excellent functionality, and quick resolution of issues.

Edited August 18, 2020

The Rebuy team is amazing and the Rebuy app has been a great revenue driver for Kopari. Postive ROI since launch - the automated order follow up emails have been huge. Excited to launch checkout cross-sells!

Kopari Beauty
United States
11 months using the app
Rebuy replied April 22, 2020

That’s awesome!! 🙌 Thank you for sharing!! There’s a lot more we can do too!! Aloha! 👋

July 22, 2022

It's a great app and customer support is very helpful. There is a big learning curve though, but if you put in the time to learn, it all makes sense and there is a ton of customization.

Blossom Essentials
United States
11 months using the app
Rebuy replied July 22, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both! We are constantly working to improve our user experience and have some big things coming! Stay tuned.

November 22, 2022

Great slide out cart, tons of features! The Free Shipping countdown is a must. We love the ability to suggest complimentary products directly in the cart. Customer service is phenomenal!

Graftobian Make-Up Company
United States
10 months using the app
Rebuy replied November 22, 2022

Thank you so much for taking the time to leave us this amazing review!

We are so happy to hear that you are enjoying the app and the customer service :-)

January 22, 2021

Dylan (Account Manager) is very helpful with our requests. He guided us every step of the way and have provided thorough explanations.

LING Skincare
United States
10 months using the app
Rebuy replied January 22, 2021

Thankful for having Dylan on our team and also thankful for your business. Let's have 2021 be the best year yet. We are here to help! Again, thank you for the positive feedback. We appreciate it!! And please don't hesitate to keep in touch and continue to reach out to us as your business continues to scale up. Again, thank you!! Yew!

May 11, 2020

One of the easiest apps to setup cross sells and repurchases we've found. Their customer service is amazing. Highly recommend Rebuy!

United States
10 months using the app
Rebuy replied May 11, 2020

Thank you! Your in-cart upsells look awesome! Amazing work Dylan! 👏 Super proud of our team and what they did with your account. Thank you to all involved! Let's do more!! 🎉🎉🎉

Edited January 18, 2023

best app out there. i have a shirt from 1800 dtc, a company that interviewed me, and they gave me a shirt with the best shopify app stack and rebuy is included in that stack. Diana was amazing and helped me for 4 days straight on an important widget i was trying to implement that was really tricky to do. Thanks a million rebuy

update 1/18/23 - rebuy is still awesome. janet is a client success manager and she is fantastic. her and aiman have helped me through some custom stuff on my site and they are great

United States
10 months using the app
Rebuy replied August 1, 2022

Thanks for the great review! We are happy you are enjoying the app and support. We can confirm that Diana is a superstar!

October 12, 2021

Had some trouble getting the calculation for the free shipping announcement bar to work. Got a response next day and chatted with support rep, who very quickly identified the issue. Highly responsive and knowledgeable customer support for this app!

United States
10 months using the app
February 7, 2022

We LOVE this app. It does everything you would expect and more. Though, what I love most about this company is their amazing customer service. It is the best I have ever experienced, really amazing and supportive. We've been using Rebuy for over a year and love everything about it.

United States
10 months using the app
Edited October 7, 2020

Had a question about getting this setup with ARPU and John helped me get it settled in no time. Really excited to see how I can use ReBuy with everything else we are doing!

Bambu Earth
United States
10 months using the app
Rebuy replied October 16, 2020

Cheers! Let’s keep it going! And thanks for sharing this feedback!! 🙏

April 17, 2020

The app is great and very flexible. The team behind is a huge help every time we need some quick modification or changes in the front end or backend. They are super fast in reply which is one of the best things about this team, so you can always rely on them for any changes or updates you might need.

Kettle & Fire
United States
9 months using the app
Rebuy replied April 17, 2020

Congrats on the custom API based integration in your cart flyout! The install looks amazing! Nice work! Let's continue to build out more API-based integrations site wide. Keep us posted and keep in touch. Thank again for the positive feedback and five star review. We appreciate it!! 🙏