Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).

Edited February 21, 2023

Rebuy is a powerful app. I wish you could schedule language changes within the widgets to reflect promos but overall this is a HUGE upgrade compared to our native shopping cart and our last Gift with Purchase app. Rebuy's customer service and success managers go above and beyond with quick reply times. I highly recommend Rebuy.

Margot Elena
United States
5 months using the app
Rebuy replied November 17, 2022

Hi Margot Elena Team!

Thank you for the marvelous review! We are happy to hear that you have had a great end to end experience with the product and the team thus far. We look forward to seeing your future success :-)

June 16, 2022

Gran aplicación, aún no veo resultados, pero simple para instalar, muchas opciones, carrito desplegable. Además, súper buen servicio al cliente, me solucionaron un error

Multisuples
Chile
5 months using the app
Rebuy replied June 16, 2022

Thank you so much for your feedback about our app and our support! We are excited that you are enjoying both!

September 30, 2022

I'm using this app for upselling on my e-commerce store. Just getting started. Jeffrey has been great in providing me with all the information I needed.

Mudify
United States
5 months using the app
Rebuy replied October 3, 2022

Thank you for the review! We truly appreciate the positive feedback and are delighted that you are enjoying Rebuy!

April 16, 2020

John, the entire Above Market team and the apps they build are fantastic! I seriously can't say enough about how responsive and helpful their team is. I highly recommend checking out Rebuy as it works flawlessly and has added significant revenue since being installed.

Ballsy
United States
5 months using the app
Rebuy replied April 17, 2020

This review is awesome! Thank you! You guys are crushing it and really fun to work with. Keep up the awesome work and thanks again for the review. Cheers!

January 7, 2023

An extremely valuable app. We are still under utilizing it realistically but it is still earnings its weight in gold. Shout out to Ian from Rebuy on stellar support during our launch and after. The whole team behind Rebuy is quite excellent and support is stellar.

AvalonKing
United States
5 months using the app
Rebuy replied January 7, 2023

Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Thank you! 🙏

June 28, 2020

Such a great app. Easy to install and makes us a ton of money. We can build out custom funnels and upsell specific products that are usually never popular. 5 stars for sure.

CROSSNET
United States
5 months using the app
Rebuy replied June 28, 2020

Yeah buddy! Thanks for the positive feedback! Means a lot! Stoked to get the chance to work with you guys! Super cool product. Excited to see you guys continue to blow up. More power to you. Keep it up! Cheers! 🤙

June 18, 2020

You definitely get the white-glove service working with Rebuy! Our team is always skeptical about working with another Shopify app/partner but we have been absolutely blown away by not only the capabilities Rebuy has to offer but also the level of support.

Because of Rebuy, we are now able to offer one-time add ons on our ReCharge checkout and have seen an insane adoption rate. There's never a shortage of new features the team has up their sleeve. They constantly keep us on our toes and have us thinking of new ways to optimize our subscription model.

We're looking forward to continuing to work with and innovating our subscription experience with the Rebuy team!

Pura Vida Bracelets
United States
5 months using the app
Rebuy replied June 18, 2020

Thank you Pura Vida!! You guys have been so much fun to work with!! It’s been a huge feather in our cap and honor to get the chance to work with you and your team and we’re only starting to scratch the surface of what’s possible!! So cheers to that and many more years of working together rewriting the ecomm game and providing exceptional customer experiences for users across the globe! 🌏 Thank you Pura Vida!! 🙏👋😃

January 20, 2020

Great Support. We had an issue with the billing chart and they fixit in no time. Thank you very much!

Sociedad Mex. de Parrilleros
Mexico
5 months using the app
Rebuy replied January 20, 2020

Thank you for your review! Also, thank you for reaching out to us so we could be aware of and fix the issue. Customer satisfaction is #1 for us. We appreciate your business! Again, thank you! 🙌

Edited November 13, 2022

This app has a lot to offer in terms of functionality, I had a few problems starting up but the team have been helpful and tried their best to help.

sleep-no-more
United Kingdom
5 months using the app
Rebuy replied October 28, 2022

Hi!

Thanks so much for the updated review. We are so happy that we were able to get things working! We look forward to a long successful partnership with the sleep-no-more brand.

Edited August 17, 2023

Worth it. So far so excellent. Support is A+. Installation was straightforward and there are a multitude of options offered for cross-sells and upsells. Look no further, these guys are moving in the right direction.

I'M BACK with a 5 month review -- This is essential in your app stack. Been using Rebuy for over 5 months now and not only have we substantially increased our AOV but the tools available allow for a high level of personalisation. The support is next level. I can’t speak positively enough about the team going above and beyond with any interaction I’ve had. Not just being nice - but being competent - massive win! Rebuy seems to continually put resources into building and creating a tool with even more capability for merchants. 6 on 5 stars for Tom & Gary. 100% would use again and again and again. Thanks Rebuy.

Frank Mobile
Australia
5 months using the app
Rebuy replied April 11, 2023

Thanks so much for the review! We are glad to hear that you're finding the product worth it, and that the support you've received has been top-notch. We will be sure to pass on your positive feedback to the team responsible for the product's development and support. Thank you again for taking the time to share your thoughts!