Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

August 21, 2019

The App didn't fit with my store needs so I uninstalled and the support team asked me if I would like a refund! That's good customer care. Thank you very much!

Dogs Pleasures
Spain
2 months using the app
Rebuy replied August 21, 2019

Thank you so much! 100% customer satisfaction or your money back guaranteed. No questions asked. Thank you for giving us a shot and don't hesitate to check us out again in the future as our team is working hard daily to create an outstanding app. Thanks again and hope to see you in the future!

July 21, 2023

Customer service is great and fast, don't sleep on this app it has been a huge revenue generator for us.

Cakeworthy
Canada
About 2 months using the app
Rebuy replied July 24, 2023

Thanks a million for the awesome review! We're stoked that you're loving the app, and we'll keep rocking the great customer service to support your success. 🎉💪 Give us a shout if you ever need anything.

February 7, 2023

Outstanding app for putting the right products in front of the right people at the right time. Isaac was a huge help in getting my store working correctly with a tricky discount app. The smart cart and one-click post-upsell modules put it a cut above the rest. Pays for itself immediately.

ShootingTargets7
United States
About 2 months using the app
Rebuy replied February 8, 2023

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to hear Isaac was able to get you the help you needed, he is a rockstar! Let us know if there is ever anything else we can help with 🙌

October 31, 2023

SOCCO78.com installed Rebuy a couple of months ago based on recommendations from others in the industry.

We have found it to be an incredible asset to better merchandise our site while also increasing cart value and overall revenue.

Support has been fantastic with Rich Matukaitis, who is a genuine A+ problem solver. Not only is he super fast with configuration solutions, his recommendations for increasing ecom KPIs are spot on.

Adding Rebuy at the cost structure is a no-brainer.

SOCCO®
United States
About 2 months using the app
Rebuy replied November 3, 2023

We're so glad to hear that Rebuy is helping increase revenue. Thanks a ton for your kind words about Rich Matukaitis – he's a superstar on our team! If you ever need more help or have questions, just give us a shout. We're here to help you succeed in your e-commerce journey! 😊🛍️🚀

November 16, 2021

Was struggling with the user interface but their assistance was really great and they wallked me through each step. Flynn Ramos is really great and was super helpful!

WallyGrow
United States
About 2 months using the app
August 4, 2020

We used this app to enable upselling on product, Cart and checkout pages. Could not be more pleased!! The customizability and speed of support are awesome

Juice Beauty
United States
About 2 months using the app
Rebuy replied August 4, 2020

Thank you so much!! You guys are crushing it and have been super fun to work with! Honored to get to be a part of it all and help you sell more, boost AOV, recommend the best products at the right time in the right location and generally speaking make awesome experiences for your users!! Cheers!! Let's do more! 🙏 😃 Strauss, bravo! Hats off to you! 👏

October 10, 2022

We're a small coffee roaster. ReBuy started paying for itself on day 2 of install and has been growing ever since. Because we're small, we need to manage the website and apps ourselves. Sometimes, with other apps, we've struggled to get any kind of help when needed. With ReBuy, they have been unbelievably hands on. A big shout out to Matt K. for walking me through a few suggested fixes to my initial set up. He was kind, incredibly knowledgeable, and didn't rush me at all. He then followed up with a few additional resources via email. It was so nice to connect with a real person who obviously knew all the ins and outs, compared to just a chat system with an anonymous helper who often can't really fix the issue. 5 stars for ReBuy!

Zoka Coffee Company
United States
About 2 months using the app
Rebuy replied October 11, 2022

Hi Zoka Coffee Company Team,

Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with the Rebuy app and our team. Please let us know if there is anything else we can do to help aid in your continued success!

June 3, 2021

ReBuy has been amazing. We are using their Reactivate Campaigns to win back previously churned Recharge Subs, Checkout Upsells, and GWP features. Checkout upsells in both the Recharge and Shopify Checkout flows have improved our AOV. The team is very responsive when it comes to ad hoc support.

VitaCup
United States
About 2 months using the app
Edited November 24, 2023

Comes highly recommended to us! Rich in tech support has been very helpful with getting us set up. We are already making additional sales

Black Milk
United Kingdom
About 2 months using the app
Rebuy replied November 2, 2020

Dylan is the 🐐. Thank you 🙏 for taking the time to leave a positive review. Makes a huge difference to our team!! Thank you again! Yew!

October 1, 2021

We've been using Rebuy for the past few months and it has made a massive difference not only in our AOV but also helps with product discovery and converting one-time purchases to subscriptions. Zach and Strauss have been huge life-savers when we've encountered issues or bugs. They respond swiftly and ensure the issue is resolved in a timely manner. Rebuy is and will remain an integral part of our ecommerce strategy. Thank you for creating and continuing to improve this great product. Keep it up!

Stellar Biotics
United States
About 2 months using the app