Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

November 16, 2021

Was struggling with the user interface but their assistance was really great and they wallked me through each step. Flynn Ramos is really great and was super helpful!

WallyGrow
United States
About 2 months using the app
August 4, 2020

We used this app to enable upselling on product, Cart and checkout pages. Could not be more pleased!! The customizability and speed of support are awesome

Juice Beauty
United States
About 2 months using the app
Rebuy replied August 4, 2020

Thank you so much!! You guys are crushing it and have been super fun to work with! Honored to get to be a part of it all and help you sell more, boost AOV, recommend the best products at the right time in the right location and generally speaking make awesome experiences for your users!! Cheers!! Let's do more! 🙏 😃 Strauss, bravo! Hats off to you! 👏

October 10, 2022

We're a small coffee roaster. ReBuy started paying for itself on day 2 of install and has been growing ever since. Because we're small, we need to manage the website and apps ourselves. Sometimes, with other apps, we've struggled to get any kind of help when needed. With ReBuy, they have been unbelievably hands on. A big shout out to Matt K. for walking me through a few suggested fixes to my initial set up. He was kind, incredibly knowledgeable, and didn't rush me at all. He then followed up with a few additional resources via email. It was so nice to connect with a real person who obviously knew all the ins and outs, compared to just a chat system with an anonymous helper who often can't really fix the issue. 5 stars for ReBuy!

Zoka Coffee Company
United States
About 2 months using the app
Rebuy replied October 11, 2022

Hi Zoka Coffee Company Team,

Thank you so much for the magnificent review! We are happy to hear that you have been having such a great experience with the Rebuy app and our team. Please let us know if there is anything else we can do to help aid in your continued success!

June 3, 2021

ReBuy has been amazing. We are using their Reactivate Campaigns to win back previously churned Recharge Subs, Checkout Upsells, and GWP features. Checkout upsells in both the Recharge and Shopify Checkout flows have improved our AOV. The team is very responsive when it comes to ad hoc support.

VitaCup
United States
About 2 months using the app
Edited November 24, 2023

Comes highly recommended to us! Rich in tech support has been very helpful with getting us set up. We are already making additional sales

Black Milk
United Kingdom
About 2 months using the app
Rebuy replied November 2, 2020

Dylan is the 🐐. Thank you 🙏 for taking the time to leave a positive review. Makes a huge difference to our team!! Thank you again! Yew!

October 1, 2021

We've been using Rebuy for the past few months and it has made a massive difference not only in our AOV but also helps with product discovery and converting one-time purchases to subscriptions. Zach and Strauss have been huge life-savers when we've encountered issues or bugs. They respond swiftly and ensure the issue is resolved in a timely manner. Rebuy is and will remain an integral part of our ecommerce strategy. Thank you for creating and continuing to improve this great product. Keep it up!

Stellar Biotics
United States
About 2 months using the app
August 17, 2023

Went through an initial setup and had some questions on configuration. We connected with their support team (Rich) and quickly identified tweaks to make Rebuy better. Highly recommend - the post-purchase + checkout upsells are already converting. Thank you!!

Apothékary
United States
About 2 months using the app
Rebuy replied August 19, 2023

Thank you for your glowing review of your experience with Rebuy! We're thrilled that our support team, especially Rich, was able to assist you promptly in fine-tuning the configuration to your liking. It's fantastic to hear that the post-purchase and checkout upsells are already proving effective for you. If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to support your success with Rebuy!

September 12, 2023

So far very solid service. support has been fantastic. I look forward to rebuy increase my AOV

Birdie Threads
United States
About 2 months using the app
Rebuy replied September 15, 2023

We're delighted to hear that you're enjoying our service and have found our support team to be fantastic! We're confident that Rebuy will help you increase your AOV, and we're here to assist you every step of the way. If you ever have questions or need assistance with anything, please don't hesitate to reach out 🤩

Edited May 8, 2020

Quick to respond when need help and efficient at resolving any issue. Great app for follow ups and upselling.

Fluffy caterpillar
United Kingdom
About 2 months using the app
Rebuy replied May 8, 2020

Thank you for the review! We appreciate your business! And your feedback!! All the best to you in growing your business and please don’t hesitate to reach out again in the future for any reason. Thanks again. Cheers! 👋

August 8, 2022

I am LOVING rebuy. They are helping us do things that we've never been able to do before on our website! Also our account manager is incredible and has been able to help us out last minute when we are in a pickle!

Mixhers
United States
About 2 months using the app
Rebuy replied August 8, 2022

Thanks so much for the review. We are so happy that you are having a great experience and are excited to watch your website be successful with the power of Rebuy!!