Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

April 14, 2023

Onboarding experience has been great. Dante is an absolute legend. He's been extremely attentive and has extensive knowledge in the tool. He's gone above and beyond getting this up and running for our customers. We're confident in the experience Rebuy is delivering to our customers.

Backyard Butchers
United States
About 2 months using the app
Rebuy replied April 17, 2023

We are so glad to hear that the onboarding experience has been great for you and that Dante was able to provide exceptional support. It's always wonderful to hear that our team members are going above and beyond to ensure that our customers have a positive experience. Thank you for taking the time to share your feedback with us, we truly appreciate it!

August 19, 2022

Easy to implement and a good booster for sales and AOV.
Good support from the rebuy team and fair pricing.

happybrush
Germany
About 2 months using the app
Rebuy replied August 19, 2022

Thank you so much for the wonderful review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!

Edited April 27, 2021

My issue was completely resolved by their team. Exceptional response time. Would recommend it to anyone for whom customer service is an important aspect.

Berrylush
India
About 2 months using the app
Rebuy replied April 26, 2021

Thank you for the kind feedback!

May 28, 2020

It was crucial for my business to have a one-time add-on for my subscription product. Rebuy is the perfect app to do it as they are integrated with ReCharge, and they have a highly reactive & great team to help to implement this feature (in just a day).

Ardole
United States
About 2 months using the app
Rebuy replied May 28, 2020

Cheers to this! Thrilled we were able to help you out. Thank you for giving us a chance and then providing this encouraging feedback! We can also do more too, like provide upselling and cross-selling of ReCharge subscription products on your product pages and in your shopping cart plus a personalized buy it again page plus 1-Click ReCharge subscriptions links and reactivate campaigns and automated order follow ups. Let's go next level! 😎

June 11, 2020

Great app! We use Rebuy for product recommendations in the PDP and checkout. Awesome way to get exposure and movement on some of our less-known products, and increase AOV. Highly recommended!

FreshCap Mushrooms
Canada
About 2 months using the app
Rebuy replied June 18, 2020

Thank you FreshCap! You guys are rad and we’ve had a blast helping personalize the site with recommended products and upsells. Always more we can do too!! Let’s find the next step!! Cheers!! 🍄 👋

November 4, 2022

Rebuy offers really great features that have increased my subscription sales and the support team is super helpful and quick to respond. Highly recommend!

Mylk Labs
United States
About 2 months using the app
Rebuy replied November 4, 2022

Thank you so much for the review! We truly appreciate the great feedback and are happy that you are enjoying your experience with Rebuy!

August 17, 2023

We moved from another personalized platform to Rebuy and I'm so happy we made the move. We've been live for just a few weeks and I've already seen better performance from this app. The functionality of the widgets and the seamless integration and the back end are superior. And the tech support has been super helpful, special call out to Rich Matukaitis, thanks for all your help in getting everything set up and working properly!

StackedSkincare
United States
About 2 months using the app
Rebuy replied August 19, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience with Rebuy. It's wonderful to know that the transition has already yielded improved performance and that you're finding the functionality of our widgets and seamless integration superior. We'll make sure to pass on your appreciation to Rich Matukaitis for his exceptional assistance in setting everything up. If you ever need further support, we're here to help. Welcome to the Rebuy family!

May 4, 2020

Great support! Real fast and responsive service. Really appreciate how quickly they solved a bug for me

Ministry of Mom
Singapore
About 2 months using the app
Rebuy replied May 4, 2020

We appreciate YOU! Thank you for your feedback which helped us make the app better. Teamwork makes the dream work! Thanks again for sharing your experience with others and helping to improve the quality of the app! 🙌

Edited December 6, 2023

Support went the extra mile for us to set it up for our store. A Alamdy did a great job. Keaton is a fantastic rep and helped us set up post purchase experience. Thank you for the great team.

Pop on Veneers
United States
About 2 months using the app
Rebuy replied October 30, 2023

That's wonderful to hear! We're thrilled that Aiman could go the extra mile to help you! If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for your kind words and for choosing us! 😊🛠️👍

June 29, 2022

We've just gone live with Rebuy and absolutely loving it so far. Wish we found it much earlier, would have taken the place of a few different apps and custom builds we did earlier - and saved us a lot of time. Very easy to get going and their support is top notch. Highly recommend for any store.

Every Man Jack
United States
About 2 months using the app
Rebuy replied June 30, 2022

We are so happy to hear you are loving the app! We look forward to a great partnership with the Ever Man Jack team!