Reviews (790)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting cart sizes, order values, and revenue through personalized shopping experiences. It features AI-driven recommendations, promotional strategies, and options for upsells and bundles, all enhanced by dynamic rules and A/B testing. The integration with Shopify is seamless, and the customer support is noted for being responsive and proactive in providing customizations and strategic advice.

August 6, 2020

I was referred to ReBuy when looking for an app that would allow us to do in-cart add-on's. I got that and SO much more with ReBuy! I'm really excited by all the cross-sell, up-sell, and "bundle" options that ReBuy enables, and appreciate how helpful and hands-on their team has been with getting us set up perfectly. Would definitely recommend this to anyone with an ecomm store!

Kinfield
United States
23 days using the app
Rebuy replied August 6, 2020

Thank you for your review and giving us a chance to deliver results!! 🙏 😁 Thank you!

March 26, 2022

Got to give this app 5 stars already. Been looking for a cross-sell app that was easy to customise with our product range. Both the introduction and support was excellent as are the documentation and guides.

Greenphones
Norway
23 days using the app
October 25, 2023

Rebuy's support service has been incredible so far. Really appreciate how much information each interaction has provided. A special thanks to Janet Gomez and Vinson who have gone above and beyond to help me with installation advice.

Sarah Chapman
United Kingdom
23 days using the app
Rebuy replied October 30, 2023

We're delighted to hear about your fantastic experience with our support team! Janet and Vinson are absolutely amazing, and we're so happy that they could assist you effectively. If you ever need more help or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🌟🚀

November 19, 2021

Hands down the best Shopify app I've ever installed. The product is just incredible. They've thought of everything, it's super fully featured. The performance and quality of the app is amazing, and the customer support will knock your socks off. I truly can't get over how incredible the experience of installing and using Rebuy has been.

Primally Pure
United States
22 days using the app
November 28, 2022

Amazing app and even better support. We have added a ton of revenue immediately once we properly set it up. It takes a little while to learn all of the features but it is very much worth the price. Isaac was a great help and got all of my small issues fixed. Thanks Rebuy team!

Threyda Art and Apparel
United States
22 days using the app
Rebuy replied November 29, 2022

Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.

April 17, 2020

Absolutely fantastic app. The support is phenomenal. I've had over 430 cross sell conversions within 2 days of going live, which really helps for ad strategy. Definitely ask them to mimic the Pura Vida layout. It looks great and is crazy effective. Thanks guys. Great idea to have a slack channel for quick support chats.

Nectar Bath Treats
United States
22 days using the app
Rebuy replied April 17, 2020

Customer success is where it's at!! 🙌 Thank you for sharing these stats! This is a huge motivator for us. You guys are doing amazing work and it's really fun to be a part of. Let's keep cranking out the upgrades!! Cheers! And thank you for the five star review! It make a huge difference to our team! 👋

July 12, 2021

Rebuy is a must-have for anyone looking to increase their AOV. There are numerous upsell/cross-sell features in the app that are all customizable based on your product, brand and customer demo. The support team is also A++. Dylan was a rock star helping us with the setup and continues to give us valuable feedback on how to optimize the app for driving higher upsells/cross-sells. We’re seeing an immediate uptick in AOV after launching the app. 100% recommend.

FLAUNT
United States
21 days using the app
Edited May 4, 2021

App experience has been good. We've replaced two other apps with it while gaining additionaly functionality. Customer support has been particularly great, with quick responses to chat and the ability to schedule calls. Very helpful.

Xtrema Pure Ceramic Cookware
United States
20 days using the app
September 12, 2023

So far very solid service. support has been fantastic. I look forward to rebuy increase my AOV

Birdie Threads
United States
20 days using the app
Rebuy replied September 15, 2023

We're delighted to hear that you're enjoying our service and have found our support team to be fantastic! We're confident that Rebuy will help you increase your AOV, and we're here to assist you every step of the way. If you ever have questions or need assistance with anything, please don't hesitate to reach out 🤩

November 27, 2023

The app works great, but we had a few bugs with getting a Gift With Purchase offer live for Black Friday. The customer service team was amazing- fixing it almost immediately ON THANKSGIVING EVENING! We appreciate the great customer service!

Fontana Candle Co
United States
20 days using the app
Rebuy replied December 1, 2023

Thrilled you're loving the app! Sorry about the Black Friday hiccups, but we're stoked our customer service team saved the day on Thanksgiving evening. Your shoutout means the world to us – thanks a million!