Rebuy Personalization Engine

Great app and service. You can't beat the functionality and support of this product. One of the best out there.

Rebuy is a great app with many features under one umbrella, making it a must-have app for any eCommerce store! From a great cart drawer with all the necessary features, to various upsells from the beginning to the end of the funnel, you can go in all directions with them - which is perfect for increasing that much-needed avg order value. Also, their support is excellent, efficient and fast to reply, Isaac and Christian have been a blessing to us when something went wrong. Can only highly recommend the app! With all the great features in one (in fact multiple apps in one) and their great support, the price is more than justified - for the ones doubting at the start.

I am 2 days into my Rebuy onboarding and it is the most powerful merchandising tool I have ever seen. Rebuy is SO much more than upsell or cross-sell or personalization or other features that are listed. Rebuy is a merchandising machine that has granular flexibility to accomplish any merchant's goals. My first Rebuy project was building out my cross-sells. Would you like fries with that? I used to use Justuno to accomplish this (and it's a big part of my business). Rebuy is 100x more powerful. The RULES engine is insane. If X but NOT Y and only in country Z except visitors from paid traffic G - show this, else show something else. To be totally transparent, I had a rough beginning of my onboarding because the product sync didn't complete from Shopify, and I had no way to know that. I sent messages and videos and screenshots to support, and the rep who took my case must have been having a bad day, and they didn't even look at my videos. I sent an email overnight, and on day 2, Isaac jumped in and has been a rock star! The team solved the sync, and it's been an incredible onboarding experience since. There is one more piece to the puzzle -- I am a superfan of the app, Discount Ninja, and I believe it's OK to use an app that does one thing perfectly... in this case, Discount Ninja lets me use Rebuy as if I have a Shopify Plus store. But I don't. We're on advanced plan. But I have the equivalent of Shop Plus scripting using DN for BOGO, cross-sell, GWP etc.
Rebuy "simply" is the merchandising engine, and DN takes care of the rest.
Rebuy + Discount Ninja is unstoppable.
Now I need to get my reviews platform to integrate. Nudge-nudge Reviews.io I will update this review periodically.
rebuy so far is a TOTAL WINNER. Thanks to the entire Rebuy team for building this for me. ;-)

An easy way to increase sales and make the checkout process easier and more profitable. Rebuy made it easy for us to upsell at time of checkout as well as streamlining the flow and optimising the checkout process. Would recommend to anyone wanting to give their sales flow a boost.

We implemented this app for the flyout cart and recommend items feature. I was recently having some issues and one of their customer service reps, named Diana, was a lifesaver. She was so patient and helped me fix wonky coding that our contract developers implemented in an effort to match our branding.

We're a small coffee roaster. ReBuy started paying for itself on day 2 of install and has been growing ever since. Because we're small, we need to manage the website and apps ourselves. Sometimes, with other apps, we've struggled to get any kind of help when needed. With ReBuy, they have been unbelievably hands on. A big shout out to Matt K. for walking me through a few suggested fixes to my initial set up. He was kind, incredibly knowledgeable, and didn't rush me at all. He then followed up with a few additional resources via email. It was so nice to connect with a real person who obviously knew all the ins and outs, compared to just a chat system with an anonymous helper who often can't really fix the issue. 5 stars for ReBuy!

This was a great addition to our store. The Rebuy team has been very helpful along the way. Highly recommend.

I had a couple of technical issues initially but the support I received was nothing less than incredible. Diana and Janet were very responsive and provide the best app support I've experienced in my 5+ years of using Shopify. Highly recommend. A*

This app helped us consolidate our tech stack. Prior to discovering ReBuy we were using separate apps for cart slider, upsells & cross sells, and recommended products. The team was extremely helpful with getting everything set up and offering their support as needed.

Amazing customer success team- Aiman helped us install all the widgets we wanted and get a great results immediately.