Rebuy Personalization Engine , 653 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost Average Order Value (AOV) through effective upselling and cross-selling features. They appreciate the user-friendly interface, seamless integration, and sales-enhancing features like Smart Cart and various widgets. The support team is praised for their quick responses and custom solutions. The app also offers personalized product recommendations without slowing down stores. However, some merchants found the pricing, based on business volume, a bit unclear. The app is often credited for increasing conversions and customer Lifetime Value (LTV).
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I seriously cannot say enough good things about Rebuy. Their platform is super intuitive and easy to use, and if you do get stumped on anything their customer support is insanely helpful and I guarantee they can come up with a solution to any problem you have
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you find our platform intuitive and easy to use. It's wonderful to know our customer support team has been able to assist you effectively with any challenges. Your confidence in our ability to find solutions is greatly appreciated, and we're committed to continuing to provide top-notch service! 💪
I had a consultation with Rich. I thought it was going to be a fairly normal integration call talking me through the features of Rebuy. What I got was a thorough, insightful consultation on my entire web sales strategy that was incredibly useful.
Now that we've continued integration with Rebuy, we appreciate how advanced and effective their tech is. But the team and service truly set them apart. They really care about your online business and want you to succeed.
We're delighted to hear about your positive experience with Rich and the impactful consultation you received! 🚀 It's fantastic to know that our integration has proven beneficial and that our team's dedication to your online business success shines through. Your recognition of both our technology and service is truly appreciated. We're here to support your journey every step of the way! 💼🌐💙
Our account manager Reza has been incredible to work with! He has gone above and beyond to ensure we are utilizing all of the features Rebuy has to offer and even took the time to show me other features I was unaware of! I wish all of the programs we used had account managers like this! It truly makes such a difference! Thank you again Reza! -Antoinette (Founder / CEO: The Ring Boxes + The Belly Bundle)
High-five for the love! 🙌 Reza is indeed a rockstar, and we're thrilled to hear he's made a positive impact on your Rebuy experience. Your kind words mean the world to us. Here's to more discoveries and success with Rebuy!
We live in a world where there are quite literally a bajillion different apps to serve our needs as ecomm business owners. For any problem you have, or any value add you want to provide, there are at least 10 apps for your problem. Having the tech work is the baseline for a successful experience, and ReBuy's tech is great, or at least seems so to a dummy like me. Working with an app or service provider that still understands the singular core principle of a successful partnership - treating your customer's like they matter and with the understanding that they're the reason you have a business - is as rare as a white rhino these days. That's where ReBuy excels. To that point I don't even know if it's their entire company, but we work with a guy named Max as our customer success manager, and this dude just fkn gets it. Max was there every step of the way during on-boarding, but the VIP treatment didn't end there, including during post-implementation, and BFCM, where he was on it continuing to be a resource, responding at any hour just to be sure his clients were ok during the most chaotic month of the year. I'm sure other apps can do what ReBuy does and if I had to guess some could do it cheaper but in today's day and age, having a team behind you, in your own time zone, that speaks your language, and understands your challenges deeply is quite literally priceless. Thank you Rebuy and Thank You Max.
WOW, just WOW! Your words hit us right in the feels. 🌟 We totally get the app jungle out there, and we're thrilled you found your sweet spot with Rebuy. Your shoutout to Max is pure gold. 🏆 We're lucky to have him on our team, and your feedback is a testament to his dedication. Thanks a bajillion for your trust and for recognizing the heart behind our tech. We're here for you, always.
Tom on the Rebuy support team helped me work out problems with my free gift offer quickly and simply. This allowed us to stick to our original plan and have a successful promotion.
Hey there! 🚀 Thank you so much for the shoutout! We're thrilled that Tom from our support team could quickly help you iron out the kinks with your free gift offer. It's awesome to hear that the assistance allowed you to stick to your plan and run a successful promotion. We're always here for you, so if you ever need more help or have further questions, just give us a shout! 🌟👏
So far so good. The customer support team has been on it whenever there is a question or help is needed. Looking forward to utilizing the app even more going forward and hope that the current level of care and support being offered never changes.
Glad to hear it's going well! 😊 Our customer support team is always here for you, and we're thrilled you've had a positive experience. We're excited about you exploring the app further, and rest assured, the level of care and support will remain top-notch. If you ever need anything, we've got your back! 🌟🚀
We love Rebuy, super powerful tool that has helped us increase our UPTs, AOVs and customer LTV. We especially found value in our Merchant Success Manager, Max Trummer. Max goes above and beyond helping us bring our ideas to life, no matter what we throw at him. We especially appreciate that he is available during APAC hours and he's a wizard at writing scripts.
We love to hear Rebuy's been a game-changer for you, boosting UPTs, AOVs, and customer LTV! 🚀 Big shoutout to Max Trummer, your superhero Merchant Success Manager – he's a wizard at bringing ideas to life. Cheers to more wins together!
The system is very robust, but has also been easy to use and allows for quick and easy implementation of incentives to increase AOV. In particular, I was VERY impressed with their support staff. We had a quick turn around on a unique feature we wanted to implement and their team sprang into action and was incredibly communicative throughout the process. Janet and Isaac in particular went above and beyond (including responding over the weekend) to ensure our promo was live for Black Friday sales. Great team along with the product
We appreciate your kind words about our team and the product. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your success! 😊
Rebuy has been a great addition to our entire conversion funnel approach and with exceptional support with launch and crafting the experiences that best suit our needs. I can't say enough about our success rep Keaton who always goes above and beyond to provide insights, suggestions and assistance on bringing new strategies from vision to reality that support our growth goals. Rebuy has become a fundamental piece to our success, thank you!
Thanks a million for the love! 🌟 We're thrilled to be a key player in your conversion funnel, and it's fantastic to hear that Rebuy, along with the exceptional support, is hitting the mark.
Big high-fives to Keaton for going above and beyond! 🚀 Bringing new strategies from vision to reality is what we're all about, and we're stoked to be a fundamental piece of your success puzzle.
Here's to more growth and success together! 🎉
Or onboarder Suki was an absolute pleasure to work with. The overall experience working with Rebuy has been great. Would recommend it to everyone.
Thank you for sharing your wonderful experience with your onboarder Suki and Rebuy! 🌟 We're thrilled to hear that you found our services exceptional and appreciate your recommendation. Looking forward to continuing to exceed your expectations! 🚀💙