Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 1, 2023

I joined my current business without experience in Rebuy, but having used them for a year and setting extremely competitive targets for the Rebuy team, they have exceeded all expectations. Janet, Aaron and the rest of the team have been instrumental in increasing our revenue from rebuy from a high 3-figure sum to a healthy sum in the tens of thousands. They are now considered a 'crucial' app in our e-commerce stack, even on our headless sites.

Every time we've given feedback, suggestions or bugs, the team has been extremely responsive. I'm looking forward to using them even more in the future.

United Kingdom
Time spent using app: Almost 3 years
Rebuy replied March 1, 2023

We are very appreciative of your positive assessment! Your input motivates us to maintain our high quality product and customer service. If there is anything we can do to assist you and your organization, please don't hesitate to contact us! Janet and Aaron are top notch here at Rebuy and appreciate you calling them out!

February 28, 2023

Rebuy is a great app. It has allowed us to customize our checkout, cart and post purchase pages. They have a really good team dedicated to helping us use the application to grow our revenue. I would recommend this to any serious ecommerce DTC business.

Section 119
United States
Time spent using app: Over 1 year
Rebuy replied February 28, 2023

We are so grateful for your awesome review! Your feedback encourages us to keep up our exceptional standards in our product and customer service. If there is anything we can do to help you and your business, please don't hesitate to reach out!

February 25, 2023

Rebuy Personalization Engine is an excellent app for Shopify e-commerce users looking to enhance their customer experience and increase sales. The app's advanced algorithms analyze customer behavior, preferences, and purchase history to provide personalized product recommendations, upsells, and cross-sells.

The app's easy-to-use interface and customizable features make it an excellent tool for businesses of all sizes. It also integrates seamlessly with Shopify, allowing users to automate their marketing efforts and reduce manual labor.

Rebuy's predictive analytics and machine learning capabilities enable businesses to anticipate customer needs and deliver tailored experiences, improving customer satisfaction and loyalty. Additionally, the app's reporting tools help track performance and optimize strategies for even better results.

Overall, Rebuy Personalization Engine is an essential app for Shopify e-commerce businesses looking to provide a personalized shopping experience to their customers and drive sales growth.

In addition to its excellent features, Rebuy Personalization Engine also provides outstanding customer service. Their team is knowledgeable, responsive, and always willing to help Shopify e-commerce users with any questions or issues they may encounter.

Many users have praised the app's support team for their prompt and effective assistance in integrating the installation. They offer comprehensive documentation and resources to guide users through the process, and they are available to answer any questions and provide personalized recommendations.

Moreover, Rebuy's customer service team continues to provide ongoing support and training to help businesses get the most out of the app. They go above and beyond to ensure that their users are satisfied and successful in their e-commerce endeavors.

Overall, Rebuy Personalization Engine is an exceptional app with great customer service that any Shopify e-commerce user should consider implementing to enhance their sales and customer experience.

Selo Olive Oil
United States
Time spent using app: About 1 month
Rebuy replied February 27, 2023

First off, wow!!🤩 Thank you so much for such an extensive and amazing review! It is feedback like this that helps drive us to continue with our excellence in both the application and our service. Please let us know if there is anything we can ever do to help support you and your business!

February 24, 2023

Very user friendly app. We've noticed a nice bump in AOV since implementation. Ian, Dante, and Jeffery have all been a pleasure to work with. Great support team!

United States
Time spent using app: 28 days
Rebuy replied February 24, 2023

We are so appreciative that you shared your story with us; it is a great source of inspiration for us and we are delighted that you had an incredible experience with our team. Please do not hesitate to contact us if you require any assistance.🙌

February 24, 2023

Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+

Industry of All Nations
United States
Time spent using app: 6 months
Rebuy replied February 24, 2023

We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! 🤩

February 22, 2023

Matt is an absolute legend. His guidance was invaluable, it was also intertwined with kindness, patience and technical expertise.

Make My Shave
Time spent using app: 16 days
Rebuy replied February 23, 2023

We thank you for taking the time to share your positive review and experience of Rebuy! We are honored to be able to contribute to the success of your online store. If there is ever anything we can do to help, please do not hesitate to let us know! P.S. Matt is indeed a legend 😊

February 22, 2023

Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!

United States
Time spent using app: 2 days
Rebuy replied February 23, 2023

We are so appreciative of your fantastic review! We are delighted to know that your experience with Rebuy has been so positive. If there is anything else we can do to help you keep succeeding, please don't hesitate to let us know!

Edited February 21, 2023

Works great and has awesome implementations I haven't seen anywhere else. Definitely worth at least testing on your store you wont regret it. Rich was super helpful giving advice on how we can improve!

Qhemet Biologics
United States
Time spent using app: About 22 hours
Rebuy replied February 22, 2023

We are very grateful for your fantastic review! Your positive experience with both the product and the team is truly exciting to hear. If you ever have any questions, please don't hesitate to contact us. 🤩

February 20, 2023

We launched ReBuy just before the BFCM week as we constantly wanted to add more personalization and campaigns to increase our AOV. What happened after the launch was just awesome; we are seeing increased AOV and their SmartCart is a game changer. If you use Shopify, then adding Rebuy is a must. You don't just increase the revenue but also save a lot of dev time. Further, want to give a big shoutout to Janet & the entire team for always being helpful.

MaryRuth Organics
United States
Time spent using app: 4 months
Rebuy replied February 21, 2023

We appreciate your excellent review! It's great to know that you're enjoying using Rebuy and having a positive experience. Janet always does an outstanding job, and we're thrilled that she could assist you. If you have any further questions, please don't hesitate to contact us. Thank you!

February 15, 2023

Sending a special shoutout to Janet and Aaron for helping us with a very tricky issue related to getting our bundles / discounts working with the SmartCart! It is obvious the team really cares about ensuring we are having the best experience with ReBuy and getting the most out of the app. While it's still too early to tell how this will impact the business / performance, it's a big upgrade from where we started and I'm confident the results will follow!

Taste Salud
United States
Time spent using app: 3 months
Rebuy replied February 17, 2023

We really appreciate it when you take the time to review us. Your feedback is invaluable to our team and we thank you for using Rebuy. We hope that you will continue to share your positive experience with others! Please let us know if there is ever anything we can do to help you succed 😊