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Works very well! Support fixed everything problem I had with 24 hours. The app works exceptionally well, and prevents spam. You Highly recommended.
Thank you for your review :-)
The customer service officer - Jesper was super helpful to resolve some of the issues I faced, now I have zero spam!! So happy!
Thank you so much for the kind words :)! Happy that I could help.
Enjoy the rest of your day.
Best,
Jesper
We had a huge amount of Spam on our customer messages thanks to a bot and this app was recommended by shopify. It did exactly as it says on the pack - zero spam now!
I had a couple of teething troubles due to the link to the contact form as we have a non standard template, but Jesper was straight on it and sorted it all out.
Works brilliantly from both desktop and mobile.
Now we can get on with answering the important customer messages without trawling through the spam messages first.
If this continues to work so well it will be worth every penny!
Thank you for the nice review :)
Best,
Jesper
You have to use their template, we were looking for a simple box that says I'm not a robot and the customer simply ticks it, this is not that simple.
Dear Kindlingcracker, thanks for reviewing our app, I'm sorry to hear that it did not solve your need. We have improved the app a lot over the past year and now the apps form is fully customizable. So now you can choose the fields you want in your contact form.
Awesome app. Definitely mandatory. Bots can spam you easily without this app, but it prevents that from happening. Jesper was of great help. I couldn’t install properly, so Jesper came in and installed it for me. He even did a little extra and added another feature for me. Thanks a lot Jesper!!
Thank you so much for the nice review!
Not sure if I was using it correctly but it didn't solve our problem or reduce the level of contact form spam we receive.
Reply: We're getting the spam emails specifically from the contact form, obviously that's why we downloaded the app.
It sounds like you did not setup the app correctly. If you still have a contact form not protected by the app on your site then the app can't protect you against spam. Also your email address is available in plain text on your site, so anyone could spam you directly outside of Shopify.
If you had contacted support I've been happy to help you, but you did not.
Very happy with the results. Initially had a few issues my end as we have customised css templates and given my expertise I could integrate the form within my page.
One quick little email to these guys and Jesper was logged in within the hour and has done everything for me. Top man thank you very much!
I am pleased to say that the form is working perfectly on all devices and has stopped 100% of the spam messages from Russia with love from getting through.
Great value for money!
Junk! Does not work on Mobile iphone Safari!!!!!! AND does not allow you to reply through anonymous message forwarding.... garbage. AND THEY WANT TO CHARGE A FEE! LOL They better not try to charge me for this junk waste of time!
Dear Ldsrate Com, thanks for the review of our app, I'm sorry to hear that it did not solve your need. We have improved the app a lot over the past year and now the messages can be responded to directly as you pointed out, and of course it also works with Safari 100% :)